Stayed for 4 nights in a 2 bedded suite. The room has a dining area, a kitchen area (with microwave, fridge and electric kettle) and a living area that are very spaceous, clean and comfortable. The master bedroom is very very spaceous. Each room comes with an attached bathroom and there is a toilet just beside the enterence. There are 2 hair dryers, 2 HDTVs, a safe, iron and iron board in this unit. The aircond was functioning well throughout the stay and very cold. The staffs are very friendly. The hotel location is very good. Our room was at the 17th floor and facing the Kuching Waterfront... so the view was great. Overall we are very happy staying here. Suggestion: Minor renovation of a modern style bathroom in the Master Bedroom would be great. Provide more bathing gel.

Nil

Room is very clean and the mattress is comfortable. Anything in the room was working well. Lobby is big and beautiful.

The facilities like playground, gym room and swimming pool area are not in good condition.

the location is strategic to main attraction in kch. the view is nice from 14th floor. the staff are very helpful and patient to get to our need.

hmm, 1st thing when I enter the suite room, it very musty, some plug was not working , the bathroom got a little bit of hair on the floor, and the air conditioner haven’t been serviced for a long time, I get throat infection from it.

Clean & comfortable Helpful & friendly staff Great location

To be improved: 1. TV should be changed to a flat panel & TV receptions improved 2. Leaky faucet at the outer toilet 3. Clogged toilet at the master bedroom (the maintenance guy tried to fix it but couldn't... even offered us to move to another room... but we declined). Housekeeping should check that all toilets flushed properly. 4. No wifi in the room

Location is very close to waterfront and eatery

The bed was soggy, and causing me back pain. The ceiling in the bathroom is leaking and water drop from the ceiling while seating in the toilet bowl...very unpleasant.

The location, which to me is the old original Kuching. The room is specious, the lobby is a proper hotel lobby. I truly appreciate the owner/management effort in maintaining the facility. No easy tasks. Keep it up and maintain the rates.

This is an old building, and was a long time ago known as Aurora Hotel which I think as old as the big trees facing it. I expected old furniture, worn out walls and tiles and gaps between tiles and walls.

comfortable and spacious rooms, location, parking lots,

the smell of rat urine in the main bathroom, broken water pipes, very dim lights for the kitchen

1. like the view 2. comfortable for me & my family 3. convenient parking space 4. nearby shopping centre

1. slow internet and limited user 2. not much tv channel selection and 3. viewing of the tv is not sharp 4. no connection phone to housekeeping & other facilities.

it was spacious and comfortable. Beds were comfortable and we liked the 3 toilets. Cleaners offered to clean room, change sheets every day.

The kitchenette was very basic - microwave, kettle, 3 cups, saucers and spoons. Fridge was outside in the dining area . En-suite bathroom floor was covered in fallen ceiling plaster. As more customers arrived, there was less hot water for showers. Being closed for the last 2 years has obviously had an impact on refurbishments.

all the facilities is good and clean but I notice the housekeeping becouse my spoon is missing and no response.stay for few days and tried to ask to find it until I returned and still couldn’t find it. then reason because the spoon is plastic while the spoon is bought for my kids.the price is not cheap at all.