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+1-833-728-2041780 reviews
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$65Carretera Palenque Ruinas Km 2.9, Palenque, 29960, CS, Mexico
780 reviews
1/196
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Welcome to Hotel Villa Mercedes Palenque, a luxurious 5-star hotel located in the beautiful city of Palenque, Mexico. Just 2.4mi from the city center, this hotel offers a peaceful retreat surrounded by stunning natural landscapes. With 780 reviews, you can trust that you're in for an exceptional stay.
Starting at just $65, Hotel Villa Mercedes Palenque offers an array of amenities to ensure your comfort and relaxation. Enjoy a refreshing swim in the outdoor swimming pool, indulge in a delicious breakfast from the hotel's restaurant, or take advantage of the free WiFi to stay connected with loved ones. The hotel also features a fitness center, spa, and private parking, ensuring that all your needs are taken care of.
With its prime location near Palenque Ruins, Hotel Villa Mercedes Palenque offers the perfect base for exploring the rich history and culture of Chiapas. Whether you're a nature lover, history enthusiast, or simply seeking a tranquil getaway, this hotel is the ideal choice for your stay. Book your stay at Hotel Villa Mercedes Palenque and experience the ultimate luxury in Palenque.
At Hotel Villa Mercedes Palenque, we understand that pets are part of the family too! That's why we are pleased to offer a pet-friendly environment. So feel free to bring your furry friends along for an unforgettable stay. Please note that charges may apply, so make sure to inquire about the details when making your reservation.
Looking to take a refreshing dip? Our hotel features a stunning outdoor swimming pool, the perfect spot to relax and soak up the sun. Enjoy a leisurely swim or simply lounge by the poolside with a refreshing drink in hand. Please note that the pool is exclusively for adults, providing a quiet and serene atmosphere for a truly rejuvenating experience.
Hungry for a delicious meal? Look no further than our on-site restaurant, RESTAURANTE (LA FORESTA). Indulge in a wide range of mouth-watering cuisines, including Mexican dishes and pizza. Whether you're craving traditional flavors or international favorites, our restaurant has something to satisfy every palate. So join us for a culinary adventure and savor the delightful flavors of Palenque.
At Hotel Villa Mercedes Palenque, we strive to make your stay as convenient as possible. That's why we accept various payment methods, including Mastercard, American Express, and Visa. So no matter how you prefer to pay, we've got you covered. Just another way we go above and beyond to ensure your comfort and satisfaction.
Closest airports
Palenque International Airport
3.3miRestaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
24-hour front desk
Lake view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Garden
Free toiletries
Show 15 photos
Room - 2 Double
2 Double Beds
290 sqft
Lake view
Garden view
Private Bathroom
Private entrance
x4
+
x3
More details
Experience comfort, convenience, and stunning views in our Double Room with Two Double Beds. With its spacious layout, lake and garden views, private entrance, and modern amenities such as a coffee machine and flat-screen TV, this room is the perfect choice for a relaxing getaway.
Show 13 photos
Superior, King Size
1 King Size Bed
290 sqft
Garden view
Private Bathroom
Private entrance
Coffee machine
x4
+
x3
More details
Experience the comfort of our Superior King Room, featuring a spacious 291 sqft of stylish and relaxing space with a garden view. Indulge in the amenities such as a private entrance, coffee machine, and flat-screen TV, all while enjoying the serene atmosphere and the luxurious King size bed provided.
Show 10 photos
Superior, 2 Double Beds
2 Double Beds
290 sqft
Garden view
Private Bathroom
Private entrance
Coffee machine
+
More details
Experience the ultimate comfort in our spacious Superior Double Room, boasting a generous 291 sqft of space and featuring two comfortable double beds. Enjoy the stunning garden view, unwind in your private bathroom, and indulge in the convenience of amenities like a coffee machine, flat-screen TV, and air conditioning.
Show 23 photos
King Room
1 King Size Bed
290 sqft
Garden view
Private Bathroom
Private entrance
Coffee machine
x4
+
x3
More details
King Size Bed
Show 4 photos
Room - 2 Twin
2 Twin Beds
290 sqft
x4
+
x3
More details
Experience comfort and convenience in our spacious 291 sqft Standard Double Room, perfect for a relaxing stay for two. With twin beds and a smoke-free environment, you can enjoy a peaceful night's sleep in style.
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Deluxe Suite
1 Queen Size Bed
290 sqft
x8
+
x5
More details
Show 10 photos
Superior
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Show 4 photos
Deluxe, King Size
1 King Size Bed
+
More details
Deluxe
1 Double Bed
2 Twin Beds
x4
+
x3
More details
Deluxe
Executive
1 Double Bed
x4
+
x3
More details
Executive
Show 9 photos
Room - 2 Bed, Accessible
295 sqft
+
More details
The unit offers 2 beds.
Executive, King Size
1 King Size Bed
+
More details
8.8
780 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Lori
10
July 2024
Lovely property, comfortable bed. The food was very good. Facilities though clean & manicured didn’t seem out of place with the natural surroundings. We got a great deal during the off season. We would live to stay again.
The only thing I can think to recommend are door sweeps on the rooms to prevent the conditioned air from escaping & spiders from entering. You could feel the cool air from under the doors as you passed the occupied rooms.
William
8.2
August 2023
This is a very nice resort, with easy access to the ruins at Palenque. The parking seemed secure, which was important to us, as we were on a long road trip. The room was very comfortable, with plenty of space, hot water, and all the amenities. Staff were very friendly and accommodating. There is a nice restaurant on site and two pools. The grounds are well-maintained and quite beautiful.
There was very limited sitting available in the pool areas, unless one intended to swim. Since those were also the places to get a drink or a snack during the day, it made them not very useful for that. The wi-fi doesn't extend to the rooms. In the lobby, it was fine. That could be solved rather easily with some network extenders.
Jamie
8.2
February 2023
Good location - we were driving ourselves and found it easily, left at the roundabout onto the ruins road, then you'll see the sign on the left after a few k. They initially gave me a room with a door adjoining another room (which isnt a hotel room in my opinion, its a shared apartment) which meant you could hear everything next door. To be fair once I informed reception this wasn't acceptable they moved me straight away. The grounds are very well kept and although I didnt use the pool it looked good, plenty of people were in it, the pool bar was never open however. I saw a lone howler monkey in a tree at the edge of the grounds which was cool, no macaws though (
The restaurant was just ok - they seemed to cater for a lot of tour groups, so if there was a large group the service for others was slow; the food was ok, thats about it. Overpriced for what it was but I think that's most places in the area.
June
8.2
February 2023
The pool was a great place to hang out and Rogelio, the bartender, was absolutely great. The rooms were clean, beautiful and comfortable. The setting is great as well with the howler monkeys and scarlet macaws.
the staff in the restaurant were not very friendly, and when I ordered room service from them they didn't bring my order. after about 45 min I went to the restaurant to get it - no big deal but there were no guests in the restaurant so not sure why they weren't able to provide room service.
Saar-rah
8.2
December 2024
Nice location in the jungle Large room, hot water, working fan Close to town, close to the ruins
Our room was very far from the reception Staff did not offer to take our luggage to the room via buggy Avoid dinner/lunch at the restaurant, food isn’t great
Don
8.2
March 2024
Excellent facilities
Walls are not sound proof. We heard Nyet over and over again from next door. Then drunkin shouting. They book Russian tour groups despite the Ukraine killings and embargo.
Luis
8.2
May 2023
It was spacious, had nice landscaping, was very clean, and was quiet at night. The massage services were excellent.
The pool water temperature was warm, not very refreshing for the hot weather. The poolside bar had very limited options, we ended up having to order room service in order to get what we wanted and then take our order to the pool.
Richard
8.2
January 2024
Beautiful grounds and a pleasant sizeable room. Close to the ruins and the town (if you have a car)
The larger pool was being rennovated so only a smaller pool available. Some staff could be more friendly. No water dispensers around the hotel, and we were charged when we asked for an extra bottle.
Daniels
8.2
November 2024
Beautiful gardens, nice big clean room, great pool
Staff never smile and uniforms are very dated. One huge dining room with a very limited menu that is neither Mexican or continental. Staff need training g in service!
Hadiya
10
January 2023
The pool area & landscaping of the entire property was spectacular! The restaurant was open & inviting and exceptionally clean. The room was beautiful, nothing fancy but very clean, comfortable & quiet.
The only complaint that I have is that it was very difficult to get any washcloths after the first day (we were there for 8 days).
Attractions
Cascada de Misol-Ha (Misol-Ha Waterfall)
2miLagunas de Montebello National Park
3.4miAgua Azul Waterfalls (Cascadas de Agua Azul)
18miAttractions
Cascada de Misol-Ha (Misol-Ha Waterfall)
2miLagunas de Montebello National Park
3.4miAgua Azul Waterfalls (Cascadas de Agua Azul)
18miAirports
Palenque International Airport
3.3miRESTAURANTE (LA FORESTA)
Cuisines
Location
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
24-hour front desk
Lake view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Garden
Free toiletries
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Activities
Walking tours
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Toilet paper
Towels
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Packed lunches
Restaurant
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Facilities for disabled guests
Family rooms
Heating
Mosquito net
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Garden
Outdoor furniture
Sun deck
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Fan
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Massage
Outdoor swimming pool
Public Bath
Spa
Spa facilities
Spa lounge/Relaxation area
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
Garden view
Lake view
Pool view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children over 1 are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
1 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Mastercard,
Visa,
American Express,
Cash only
This property accepts cash.
Does Hotel Villa Mercedes Palenque have accommodations for guests with pets?
Yes, you can stay with your pet at Hotel Villa Mercedes Palenque. They allow pets, although there may be additional charges.
What's the check-in and check-out schedule at Hotel Villa Mercedes Palenque?
If you're staying at Hotel Villa Mercedes Palenque, the entry is set at 03:00 PM and exit is by 12:00 PM.
Does Hotel Villa Mercedes Palenque provide parking options?
Yes, there is parking available at Hotel Villa Mercedes Palenque. It is free, private, and located on-site. No reservation is required for parking.
What are the rates at Hotel Villa Mercedes Palenque?
Hotel Villa Mercedes Palenque's room rates start around $65. Rates, however, may vary depending on room choices and stay period. Please provide your dates for real-time prices.
What types of rooms does Hotel Villa Mercedes Palenque offer?
The hotel offers a variety of room types, including Double Rooms with Two Double Beds, Superior King Rooms, Deluxe King Suites, Standard Double Rooms, and Superior Double Rooms. All rooms have a size of 291 sqft and do not allow smoking. The occupancy for all rooms is 2 adults, with no accommodations for children. The bed sizes range from Double beds to King size beds, with the Deluxe King Suite offering a Queen size bed.
What are the main attractions at Hotel Villa Mercedes Palenque?
Guests at Hotel Villa Mercedes Palenque can spend their time enjoying the leisure amenities offered by the hotel. They can relax and unwind at the outdoor swimming pool or the spa. The hotel also provides beach umbrellas and beach chairs for those looking to soak up the sun by the beach.
For those looking to stay active, there is a fitness center available on-site. Guests can also take part in walking tours to explore the surrounding area.
When it comes to dining options, the hotel boasts a restaurant called RESTAURANTE (LA FORESTA) which offers Mexican and pizza cuisine.
With the range of amenities available, guests at Hotel Villa Mercedes Palenque have plenty of ways to spend their time during their stay, whether it be enjoying the pools, getting pampered at the spa, or dining at the on-site restaurant.
Can guests use a pool at Hotel Villa Mercedes Palenque?
The hotel has 1 pool available, which is open all year round. The pool is located outdoors and has age restrictions, as it is only for adults.
Is there an in-house restaurant at Hotel Villa Mercedes Palenque?
Yes, the Hotel Villa Mercedes Palenque has a restaurant on site called RESTAURANTE (LA FORESTA). The restaurant offers Mexican and Pizza cuisines.
Does Hotel Villa Mercedes Palenque accept credit cards?
Yes, Hotel Villa Mercedes Palenque accepts credit cards. Additionally, they also accept cash as a form of payment.
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