Call for great rates
+1-833-728-2041215 reviews
From
$145Carretera Palenque Ocosingo Km 4.2, Palenque, 29960, CS, Mexico
Reservations:
+1-833-728-2041215 reviews
1/32
Free parking
Restaurant
Outdoor swimming pool
Free wifi
Room service
Air conditioning
Private entrance
Parking On Site
Welcome to Winíka Alterra, your luxurious retreat in the heart of Chiapas! Nestled just 2.1mi from the vibrant city center of Palenque, our 4-star hotel offers the perfect escape for both thrill-seekers and relaxation enthusiasts. With prices starting at an unbelievable $145 a night, you'll enjoy incredible amenities without breaking the bank. Imagine waking up to lush garden views, sipping your complimentary breakfast, and soaking in the tranquil atmosphere away from the hustle and bustle.
When you're ready for adventure, our outdoor swimming pool awaits—perfect for a refreshing dip on a hot day! Don't forget to explore our on-site restaurant, where delicious meals are crafted to tantalize your taste buds. After a day of exploring the stunning natural beauty and ancient ruins of Palenque, unwind in your air-conditioned room or treat yourself to a soothing massage while you enjoy the luxury of room service. And for those who love to bask in the sun, we’ve got free beach chairs and umbrellas ready for your outdoor lounging sessions.
Our guests rave about the top-notch services, including 24-hour front desk assistance and a seamless shuttle service for those exciting excursions—perfect for travelers looking to discover every corner of this divine region. With plenty of parking spaces and high-speed wifi, rest assured that your stay will be as convenient as it is enjoyable. Come experience the enchantment of Winíka Alterra and make unforgettable memories in the stunning landscape of Chiapas!
Dive into fun at Winíka Alterra, where every moment is infused with adventure and relaxation! Our stunning outdoor swimming pool beckons for a splash, all while you soak in the surrounding views that only the vibrant wilderness of Chiapas can provide. Grab a colorful cocktail from the bar, lounge under the sun, or challenge a friend to a friendly game of poolside trivia. Whether you are seeking a sun-kissed tanning session or a splash of excitement, our pool area is the perfect gathering spot for family and friends.
When you’re ready to satisfy your appetite, make your way to our on-site restaurant, Winíka, where the culinary journey transcends borders. Enjoy the delightful flavors of both Mexican cuisine and international dishes, with a menu designed to cater to every palate! Picture yourself seated at the family-friendly dining area, or sharing a romantic meal under soft candlelight—it’s all about creating the perfect ambiance for your occasion. Each dish is crafted with love, ensuring that each bite transports you deeper into the rich culture and culinary prowess that Chiapas is renowned for.
As the sun sets and the stars come out to play, the enchantment of Winíka Alterra continues. Take a leisurely evening stroll through our beautifully manicured gardens or gather around with new friends to share stories of your day's adventures. Our friendly staff is always on hand, ready to assist and ensure you have the best experience possible—whether that be organizing your next excursion or serving your favorite cocktail at the bar. So, pack your bags and prepare for an unforgettable escape, where the spirit of Chiapas is waiting to be explored!
Closest airports
Palenque International Airport
3.6miFree parking
Restaurant
Outdoor swimming pool
Free wifi
Room service
Air conditioning
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Garden
View
Balcony
Show 9 photos
Family
2 Twin Beds
1 Double Bed
1 Sofa Bed
2 Double Beds
1 Sofa Bed
450 sqft
Garden view
Private Bathroom
Balcony
Terrace
+
More details
Show 8 photos
Deluxe, King Size
1 King Size Bed
390 sqft
Garden view
Private Bathroom
Balcony
Terrace
+
More details
9.2
215 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Ian
10
November 2024
Pool was excellent. Nice size and appreciated the natural filtration system they created to keep the water clean. We stayed for 3 nights and they offered different breakfast options each day. Very tasty food. They also grow some of their own food (eggs, ducks), or alternatively get their supplies from the local community. Excellent family run eco-lodge in a wonderful location close to attractions and in a natural, quiet setting. It was perfect for us.
No significant issues with our stay.
Tanja
10
December 2023
The accommodation and the family who look after it are a golden find. The houses are in the middle of the jungle, you are immersed in nature and everything in the hotel is designed to be in harmony with the environment - even the food is home-grown and was some of the best we had on our trip. The warmth of the staff also deserves special recognition. We had a few transportation problems and they helped us immediately and with all available resources. The houses are superbly equipped, very, very clean and even with several guests it feels as if you are on your own. You can easily get to the Palenque ruins with the hotel's own transport at any time and be picked up again, it takes about 15 minutes. We had no car during our stay, so you can access the hotel also via Taxi. All in all, a really great stay (10/10) that we would definitely recommend to anyone.
nothing
Chiara
10
November 2023
Beautiful hotel in stunning location in the middle of nature. Nice, modern cabins with private balcony, A/C, and comfortable beds and pillows. Great to go to sleep and wake up with the sounds of nature. We saw an array of birds, big iguanas and heard the howler monkeys. We were lucky to be the only guests there. The staff are amazing, very helpful and kind. Breakfast from the restaurant is very good, we also had lunch there one day which was great.
We wished we stayed longer!
Fransiska
10
September 2023
We had a wonderful stay during our travels in Mexico. The perfect location when planning to visit Palenque right in the middle of the jungle. You can hear the monkeys and the staff is extremely friendly. Peaceful and relaxing with the natural pool. The food was extraordinary, we loved the breakfast lunch dinner and desserts. The road to the hotel is a dirt road, we came by taxi which was perfect. Would not recommend waking with luggage.. they have a taxi to the Palenque sight, laundry service which was excellent and can even organize a private driver to San Cristobal de las Casas. Thanks!!
Valentin
10
July 2023
First of all: Palenque did not turn out to be the Pueblo Magico imagined, so we were very glad not to stay in the city. Easy to get to the archeological site without getting into the city. Super friendly reception. The cabin had the AC on, so it was nice and cool inside. Everything was super clean, even the shower head looked like new. The bed was firm and super nice for sleeping. Great attention to detail. The pool was amazing and it was cleaned every day. Having a restaurant on site was also a big plus. While expensive for Mexican prices, the food was good but the servings are small. Breakfast was also good but the servings are small. We like a big breakfast so that we can have a late lunch. Parking on the property, absolutely secure. Overall a great experience and we would come back in a heartbeat.
Wi-Fi is not stable or fast enough. They should look into getting a Starlink. The road is a bit of a challenge but doable. Just take it easy ;) I would recommend cleaning some of the trash on the road. I would have loved to have a small desk in the room.
Jon
9.1
April 2023
The hotel is a family-run place with a beautiful setting in the countryside outside town. The owners are very friendly, helpful and knowledgeable. We visited the Mayan ruins, Aluxes park (which has many types of local animals) and the forest. When we let them know we are vegetarian, they went to the market and bought different vegetables we had never tried before to cook something special for dinner. Gabriel, who works in the restaurant, is also very kind. The breakfast was very good. In general, it is great to see a small family-run place that focuses on sustainability and local culture.
Marta
9.1
August 2024
Very welcoming, cheerful, and helpful hosts. They served us breakfast earlier so we could arrive at the opening of the archaeological site. The father showed us the moon through his telescope: beautiful! The bungalows are basic, with comfortable bed, recommended for those who want to experience something different in nature!
The road to get there is rough in its latest part.
Calvin
10
January 2023
Had a wonderful stay for 2 nights while visiting Palenque and surrounding areas. Cute, clean family owned/run boutique hotel in nature. Elena was super nice and accommodating. The breakfast in the morning was so wonderful. They have a great community dinning area and bar down by the pool. We had drinks by the pool one afternoon and ate dinner as well. Most of the food is from their on-site farm. The rooms were nice sized and EXTREMELY clean. Was very impressed how spotless they were everyday considering we were in the jungle. This hotel would be a bit challenge IF you didn't have your own vehicle but I'm sure they would be able to work something out. Thanks for a great stay! We will be back!
The only challenge was the access road from the main highway. If you have your own car, not an issue but could be tough when raining.
Laura
10
March 2023
What a beautiful place! Food is amazing although a little expensive. Chilaquiles Verde was the best we had the whole of Mexico and make sure you get a tascalatte! Staff did everything they could to help us and made us feel really welcome. Bed was super comfy and room really clean. Highly recommended!!! We were so sad to leave. Also, the bird life here was incredible- we saw trogons, a squirrel cuckoo, aracari, hummingbirds and toucans to name a few while sitting in the restaurant. Twitchers this is the place for you!
Christine
9.1
January 2025
The owners were very friendly and happy to help in any way they could. Taking us to Palenque was no problem and also making us a late dinner.
There doesn't seem to be any flexibility on having an early breakfast. The restaurant closes at 4pm, although as I said above, they were happy to make us dinner.
Attractions
Cascada de Misol-Ha (Misol-Ha Waterfall)
1.8miLagunas de Montebello National Park
3.8miAgua Azul Waterfalls (Cascadas de Agua Azul)
18.7miAttractions
Cascada de Misol-Ha (Misol-Ha Waterfall)
1.8miLagunas de Montebello National Park
3.8miAgua Azul Waterfalls (Cascadas de Agua Azul)
18.7miAirports
Palenque International Airport
3.6miWiníka
Cuisines
Ambiances
Location
Features
Availability
Free parking
Restaurant
Outdoor swimming pool
Free wifi
Room service
Air conditioning
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Garden
View
Balcony
Activities
Walking tours
Bathroom
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Laundry
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Packed lunches
Restaurant
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Invoice provided
General
Air conditioning
Family rooms
Mosquito net
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Living Area
Sitting area
Sofa
Outdoors
Balcony
Garden
Outdoor furniture
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Socket near the bed
Sofa bed
Safety & security
24-hour security
Fire extinguishers
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Foot massage
Full-body massage
Massage
Neck massage
Outdoor swimming pool
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
Garden view
View
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 13:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Mastercard,
Cash only
This property accepts cash.
When are the check-in and check-out times for Winíka Alterra?
For Winíka Alterra, you can check in after 02:00 PM and the check-out deadline is 01:00 PM.
Is free parking available at Winíka Alterra?
Yes, there is ample parking available at Winíka Alterra. It is free of charge and conveniently located on site, making it easily accessible for hotel guests. Additionally, there is no need to make a reservation for parking.
What are the rates at Winíka Alterra?
At Winíka Alterra, you can find rates starting from $145. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.
Which room categories can I book at Winíka Alterra?
The Winíka Alterra hotel offers a variety of rooms. The Family Room is spacious at 452 sqft and can accommodate 5 adults and 3 children. Smoking is not allowed in this room, which features 2 twin beds, 3 double beds, and 2 sofa beds. The Deluxe King Room is smaller at 388 sqft and can accommodate 2 adults and 1 child. Smoking is also not allowed in this room, which features a king-size bed.
What are the main attractions at Winíka Alterra?
Guests at Winíka Alterra can spend their time enjoying the leisure amenities provided by the hotel. They can relax and soak up the sun by the outdoor swimming pool, making use of the beach umbrellas and beach chairs/loungers available. For those looking for a more active experience, the hotel offers walking tours to explore the surroundings. Guests can also unwind and destress with a variety of massage options including full-body, foot, neck, and back massages.
When it comes to dining options, guests can enjoy a meal at the on-site restaurant, Winíka. With its family-friendly, traditional, modern, and romantic ambiences, there is something for everyone. The restaurant offers a range of cuisines including Mexican and international dishes.
Overall, guests can make the most of their time at the hotel by taking advantage of the various leisure amenities, dining options, and relaxing by the pool.
Is there a swimming pool at Winíka Alterra?
The Winíka Alterra hotel has one pool available. It is an outdoor pool that is available all year round. The pool also offers a view.
Does Winíka Alterra feature its own restaurants?
Yes, the Winíka Alterra hotel has a restaurant called Winíka on site. The restaurant offers a variety of ambiances, including Family Friendly, Traditional, Modern, and Romantic. The cuisines available at the restaurant include Mexican and International.
Which payment methods are supported by Winíka Alterra?
Winíka Alterra accepts cash as a payment method along with Visa and Mastercard.
Featured hotels
Featured hotels
Popular cities
From
$145Call for great rates
+1-833-728-2041