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$388Carretera a las Ruinas Km. 2.5, Palenque, 29960, Mexico
Reservations:
+1-833-728-2041115 reviews
1/110
Private pool
Spa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Bar
Sun deck
Welcome to Piedra de Agua Palenque, a luxurious 5-star hotel located in the enchanting city of Palenque, Mexico. Situated just 2.1mi from the city center, our hotel offers the perfect blend of tranquility and convenience. Our address at Km 2.5 Zona Arqueologica de Palenque, Carretera a las Ruinas places you in close proximity to the stunning Palenque ruins, allowing you to easily explore the ancient wonders of the region.
With 115 rave reviews, our hotel has become a beloved destination for travelers seeking a truly unforgettable experience. Starting from just $388, guests can indulge in a range of amenities including a private pool, spa/wellness packages, and a pet-friendly environment for your furry companions. Take a dip in our outdoor swimming pool, soak in the sun on our sun deck, or enjoy a relaxing stroll through our beautiful garden. Each room is equipped with air conditioning, a private entrance, and a patio or terrace that offers breathtaking views of the surrounding garden.
At Piedra de Agua Palenque, we strive to provide the highest level of comfort and convenience for our guests. Our friendly 24-hour front desk staff is always ready to assist you with any queries or requests. Whether you're sipping a refreshing drink at our bar or enjoying a rejuvenating massage, our goal is to ensure that your stay with us is truly unforgettable. So come and experience the magic of Palenque at Piedra de Agua Palenque, where luxury meets adventure.
As you explore the wonders of Palenque, don't forget to bring along your furry companions because at Piedra de Agua Palenque, we are a pet-friendly hotel. Whether you're travelling with a dog or a cat, we welcome your furry friends and their paw-some personalities. Just let us know in advance, and we'll make sure to accommodate your special requests. Please note that charges may apply for your four-legged companion.
In addition to our pet-friendly policy, our hotel boasts an outdoor swimming pool that is available year-round. Take a refreshing dip in the crystal-clear waters, or simply lounge by the poolside on our spacious sun deck. The pool features a shallow end, perfect for families and guests of all ages to have a splashing good time. And with its stunning view of the surrounding garden, you'll feel like you're in your own tropical paradise.
When it comes to payments, we accept cash as well as major credit cards. So whether you prefer to settle your bill with American Express, Visa, or Mastercard, we've got you covered. You can enjoy your stay worry-free, knowing that we offer a variety of convenient payment options to suit your needs.
Come and experience the magic of Palenque at Piedra de Agua Palenque. Our friendly and attentive staff will be waiting for you at our 24-hour front desk, ready to assist you with anything you need. Whether you're sipping a refreshing drink at our bar or indulging in a rejuvenating massage at our spa, we aim to make your stay truly unforgettable. Luxury meets adventure at Piedra de Agua Palenque, where memories are made and dreams come true.
Closest airports
Palenque International Airport
3miPrivate pool
Spa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Garden view
Garden
Bathtub
Free toiletries
Show 15 photos
Suite, King
1 King Size Bed
325 sqft
Private pool
Garden view
Private Bathroom
Bathtub
+
More details
Indulge in luxury and relaxation in our Suite King Size room. This spacious suite features a private pool and a beautiful garden view. Unwind in the bathtub or on the terrace, and enjoy the convenience of a private entrance. With amenities like a coffee machine, air conditioning, and free toiletries, your comfort is our top priority. Book now for a memorable stay.
Show 14 photos
Standard, 2 Double
2 Double Beds
270 sqft
Private pool
Garden view
Private Bathroom
Bathtub
x4
+
x3
More details
Experience the ultimate comfort and relaxation in our spacious Double Standard Room, featuring 2 double beds, a private pool, and a terrace with a garden view. With amenities such as a bathtub, coffee machine, and air conditioning, your stay will be truly rejuvenating.
Show 16 photos
Standard Room
1 Double Bed
Balcony
Tea/Coffee maker
Wheelchair accessible
x4
+
x3
More details
Show 29 photos
Superior, 2 Double, Garden View, Private Bathroom
2 Double Beds
Private Bathroom
More details
Show 21 photos
Suite, Garden View, Terrace
1 King Size Bed
Terrace
More details
Show 24 photos
Superior, King, Garden View, Private Bathroom
1 King Size Bed
Private Bathroom
More details
Show 18 photos
Suite, Garden View, Private Bathroom
2 Double Beds
Private Bathroom
More details
Show 11 photos
Standard, King
1 King Size Bed
270 sqft
Private pool
Garden view
Private Bathroom
Bathtub
x4
+
x3
More details
Show 9 photos
Suite
2 Double Beds
325 sqft
Private pool
Garden view
Private Bathroom
Bathtub
x8
+
x5
More details
Show 11 photos
Standard, Garden View
1 King Size Bed
x4
+
x3
More details
Standard, Single
More details
Deluxe Suite, River View, Terrace
1 King Size Bed
Terrace
Room service
+
More details
1 King Bed
377-sq-foot room with river views
Relax - Private spa tub
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
8.3
115 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Yasmin
10
December 2022
the place was just amazing. the staff was super welcoming and friendly and the rooms were a dream. highly recommended✨ we could easily take a ‘colectivo’ for only $20MXN to go to the arqueological area of Palenque (15 min away). there was an amazing restaurant 10 min walk from there too called ‘el Panchan’. from the bus station it was a quick 10 minutes taxi drive. we could leave all our things at the reception until we could do the check in. thank you for taking care of us!!
there was nothing wrong really, we wish we could have stayed a bit longer.
🇲🇽
Jennifer
8.2
February 2023
Piedra de agua is in the jungle so the feeling is very authentic and great for the kids who felt it was an adventure.
They were remodeling the restaurant so they had no dinner and dis not let us know prior to our arrival. Although there are restaurants within walking distance
🇨🇦
Brigid
10
May 2023
Wow, what a luxurious yet so natural beautiful spots to stay! It felt so cozy yet spacious, comfort amongst the jungle, even with an outdoor personal stone bath basin! So many delightful touches to the room and the property, and I so appreciated the natural bath products. The staff was always so responsive and helpful too, thank-you! I highly recommend this wonderful stay in Palenque. :)
♡
🇲🇾
Ana
10
February 2023
The service staff was really welcoming and always available when we needed. I loved the view we had from the room and terrace and the enviroment full of nature.
They could include more oprtions for breakfast or facilities for restaurant.
🇲🇽
Rayner
10
March 2023
Pool was very nice and the rooms very spacious
there’s no restaurant
🇺🇸
Kirk
10
July 2023
6 stars!!! Phenomenal location in the jungle! Cold ac, bautiful room, awesome pool, cant complement this place enough!
🇨🇦
Scriffin
8.2
March 2023
Breakfast simple but greatly appreciated
It's a little pricey and the rooms are small.
🇺🇸
Gonzalez
9.1
July 2023
Everything was great. Staff was very helpful.
The transportation to the airport wasn't available
🇺🇸
Jorge
7.3
April 2023
Beautiful location, surrounded by lush jungle and very close to the ruins. The facilities are beautiful looking too.
The "private pool" which we paid extra for was not able to be filled with warm water, because the faucet didn't work. Also the hot tub with the pool was not hot when we got there. We had to wait a day for it to be warm.
🇳🇱
Remco
5.5
July 2023
The hotel is quite beautifull and you have that jungle experience
The Hotel was expesinsive but lacked basic services such as a restaurant, laundromat, tv in the room. There was no breakfast or any restaurant in the hotel. Food could be ordered from a place down the street which was of very poor quality and way overpriced. Same for Laundry, they could call someone for laundry, that charged 1 euro per clothing item, absolutely expensive. The services brougth in from outside feel very scammy and anything is much cheaper in town.
Attractions
Cascada de Misol-Ha (Misol-Ha Waterfall)
1.7miLagunas de Montebello National Park
3.2miAgua Azul Waterfalls (Cascadas de Agua Azul)
18.1miAttractions
Cascada de Misol-Ha (Misol-Ha Waterfall)
1.7miLagunas de Montebello National Park
3.2miAgua Azul Waterfalls (Cascadas de Agua Azul)
18.1miAirports
Palenque International Airport
3miLocation
Features
Age restrictions
Availability
Private pool
Spa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Garden view
Garden
Bathtub
Free toiletries
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Activities
Hiking
Tour or class about local culture
Walking tours
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Bar
Breakfast in the room
Fruit
Packed lunches
Snack bar
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Facilities for disabled guests
Hypoallergenic
Non-smoking rooms
Pet Friendly
Private entrance
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Living Area
Sitting area
Outdoors
Garden
Outdoor furniture
Patio
Private pool
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Fan
Socket near the bed
Safety & security
24-hour security
Fire extinguishers
Key access
Safe
Safety features
Access to healthcare professionals
First aid kits available
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Couples' massage
Facial treatments
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
Outdoor swimming pool
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
Garden view
Inner courtyard view
Pool view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in public areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
Is Piedra de Agua Palenque pet-friendly?
Yes, you can stay with your pet at the Piedra de Agua Palenque hotel. However, please note that they have a policy of allowing pets on request, and additional charges may apply.
At what times are check-in and check-out at Piedra de Agua Palenque?
The established timings at Piedra de Agua Palenque are: Check-in after 03:00 PM and check-out before 12:00 PM.
Does Piedra de Agua Palenque offer complimentary parking?
Yes, parking is available at Piedra de Agua Palenque. The hotel offers free, private on-site parking. There is no need to make a parking reservation.
What are the rates at Piedra de Agua Palenque?
For Piedra de Agua Palenque, room prices kick off at $388. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
What types of rooms does Piedra de Agua Palenque offer?
The hotel offers a Suite King Size room with a 323 sqft room size and 1 King size bed, accommodating 2 adults. There is also a Standard King Room with a 161 sqft room size and 1 King size bed, accommodating 2 adults. In addition, there is a Double Suite room with a 323 sqft room size and 2 Double beds, accommodating 3 adults. Lastly, there is a Standar Room King with a 269 sqft room size and 1 King size bed, accommodating 2 adults, as well as a Double Standard Room with a 269 sqft room size and 2 Double beds, accommodating 3 adults. Smoking is not allowed in any of these rooms.
Which amenities can guests enjoy at Piedra de Agua Palenque?
At Piedra de Agua Palenque hotel, guests can enjoy a variety of leisure amenities during their stay. The hotel offers an outdoor swimming pool, perfect for taking a refreshing dip or lounging poolside. This pool is available all season and there are no age restrictions, making it suitable for guests of all ages. The pool also features a shallow end and offers a view for guests to enjoy while swimming.
In addition to the pool, guests can also indulge in spa and wellness packages at the hotel. The spa facilities offer a wide range of massages, such as full-body, hand, head, couples', foot, neck, and back massages. There is also a spa lounge/relaxation area where guests can unwind and enjoy facial treatments and beauty services.
Overall, guests at Piedra de Agua Palenque hotel have a variety of leisure amenities to choose from, ensuring a relaxing and enjoyable stay.
Does Piedra de Agua Palenque have a pool for guests?
Yes, the hotel does have a pool. The pool is located outdoors and is available all year round. There are no age restrictions, and the pool features a shallow end and a view.
What methods of payment does Piedra de Agua Palenque accept?
Piedra de Agua Palenque accepts multiple payment methods including cash, American Express, Visa, and Mastercard.
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