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8.3

115 reviews

Piedra de Agua Palenque

Piedra de Agua Palenque

Carretera a las Ruinas Km. 2.5, Palenque, 29960, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Private pool

Spa/Wellness packages

Outdoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Bar

Sun deck

Piedra de Agua Palenque

Welcome to Piedra de Agua Palenque, a luxurious 5-star hotel located in the enchanting city of Palenque, Mexico. Situated just 2.1mi from the city center, our hotel offers the perfect blend of tranquility and convenience. Our address at Km 2.5 Zona Arqueologica de Palenque, Carretera a las Ruinas places you in close proximity to the stunning Palenque ruins, allowing you to easily explore the ancient wonders of the region.

With 115 rave reviews, our hotel has become a beloved destination for travelers seeking a truly unforgettable experience. Starting from just $388, guests can indulge in a range of amenities including a private pool, spa/wellness packages, and a pet-friendly environment for your furry companions. Take a dip in our outdoor swimming pool, soak in the sun on our sun deck, or enjoy a relaxing stroll through our beautiful garden. Each room is equipped with air conditioning, a private entrance, and a patio or terrace that offers breathtaking views of the surrounding garden.

At Piedra de Agua Palenque, we strive to provide the highest level of comfort and convenience for our guests. Our friendly 24-hour front desk staff is always ready to assist you with any queries or requests. Whether you're sipping a refreshing drink at our bar or enjoying a rejuvenating massage, our goal is to ensure that your stay with us is truly unforgettable. So come and experience the magic of Palenque at Piedra de Agua Palenque, where luxury meets adventure.

As you explore the wonders of Palenque, don't forget to bring along your furry companions because at Piedra de Agua Palenque, we are a pet-friendly hotel. Whether you're travelling with a dog or a cat, we welcome your furry friends and their paw-some personalities. Just let us know in advance, and we'll make sure to accommodate your special requests. Please note that charges may apply for your four-legged companion.

In addition to our pet-friendly policy, our hotel boasts an outdoor swimming pool that is available year-round. Take a refreshing dip in the crystal-clear waters, or simply lounge by the poolside on our spacious sun deck. The pool features a shallow end, perfect for families and guests of all ages to have a splashing good time. And with its stunning view of the surrounding garden, you'll feel like you're in your own tropical paradise.

When it comes to payments, we accept cash as well as major credit cards. So whether you prefer to settle your bill with American Express, Visa, or Mastercard, we've got you covered. You can enjoy your stay worry-free, knowing that we offer a variety of convenient payment options to suit your needs.

Come and experience the magic of Palenque at Piedra de Agua Palenque. Our friendly and attentive staff will be waiting for you at our 24-hour front desk, ready to assist you with anything you need. Whether you're sipping a refreshing drink at our bar or indulging in a rejuvenating massage at our spa, we aim to make your stay truly unforgettable. Luxury meets adventure at Piedra de Agua Palenque, where memories are made and dreams come true.

Closest airports

Palenque International Airport

3mi

Most popular amenities

Private pool

Spa/Wellness packages

Outdoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Bar

Sun deck

Tour desk

Private entrance

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Patio

Garden view

Garden

Bathtub

Free toiletries

Rooms

Suite King Size in Piedra de Agua Palenque

Show 15 photos

Suite, King

1 King Size Bed

325 sqft

Private pool

Garden view

Private Bathroom

Bathtub

+

More details

Indulge in luxury and relaxation in our Suite King Size room. This spacious suite features a private pool and a beautiful garden view. Unwind in the bathtub or on the terrace, and enjoy the convenience of a private entrance. With amenities like a coffee machine, air conditioning, and free toiletries, your comfort is our top priority. Book now for a memorable stay.

Double Standard Room in Piedra de Agua Palenque

Show 14 photos

Standard, 2 Double

2 Double Beds

270 sqft

Private pool

Garden view

Private Bathroom

Bathtub

x4

+

x3

More details

Experience the ultimate comfort and relaxation in our spacious Double Standard Room, featuring 2 double beds, a private pool, and a terrace with a garden view. With amenities such as a bathtub, coffee machine, and air conditioning, your stay will be truly rejuvenating.

Show 16 photos

Standard Room

1 Double Bed

Balcony

Tea/Coffee maker

Wheelchair accessible

x4

+

x3

More details

Show 29 photos

Superior, 2 Double, Garden View, Private Bathroom

2 Double Beds

Private Bathroom

More details

Show 21 photos

Suite, Garden View, Terrace

1 King Size Bed

Terrace

More details

Show 24 photos

Superior, King, Garden View, Private Bathroom

1 King Size Bed

Private Bathroom

More details

Show 18 photos

Suite, Garden View, Private Bathroom

2 Double Beds

Private Bathroom

More details

Standar Room King in Piedra de Agua Palenque

Show 11 photos

Standard, King

1 King Size Bed

270 sqft

Private pool

Garden view

Private Bathroom

Bathtub

x4

+

x3

More details

Double Suite in Piedra de Agua Palenque

Show 9 photos

Suite

2 Double Beds

325 sqft

Private pool

Garden view

Private Bathroom

Bathtub

x8

+

x5

More details

Show 11 photos

Standard, Garden View

1 King Size Bed

x4

+

x3

More details

Standard, Single

More details

Deluxe Suite, River View, Terrace

1 King Size Bed

Terrace

Room service

+

More details

1 King Bed

377-sq-foot room with river views

Relax - Private spa tub

Food & Drink - Coffee/tea maker, room service, and free bottled water

Sleep - Premium bedding

Bathroom - Private bathroom, shower, bathrobes, and free toiletries

Comfort - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Need to Know - No rollaway/extra beds available

Non-Smoking, pet friendly

Guest reviews

8.3

115 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

Yasmin

10

December 2022

the place was just amazing. the staff was super welcoming and friendly and the rooms were a dream. highly recommended✨ we could easily take a ‘colectivo’ for only $20MXN to go to the arqueological area of Palenque (15 min away). there was an amazing restaurant 10 min walk from there too called ‘el Panchan’. from the bus station it was a quick 10 minutes taxi drive. we could leave all our things at the reception until we could do the check in. thank you for taking care of us!!

there was nothing wrong really, we wish we could have stayed a bit longer.

🇲🇽

Jennifer

8.2

February 2023

Piedra de agua is in the jungle so the feeling is very authentic and great for the kids who felt it was an adventure.

They were remodeling the restaurant so they had no dinner and dis not let us know prior to our arrival. Although there are restaurants within walking distance

🇨🇦

Brigid

10

May 2023

Wow, what a luxurious yet so natural beautiful spots to stay! It felt so cozy yet spacious, comfort amongst the jungle, even with an outdoor personal stone bath basin! So many delightful touches to the room and the property, and I so appreciated the natural bath products. The staff was always so responsive and helpful too, thank-you! I highly recommend this wonderful stay in Palenque. :)

🇲🇾

Ana

10

February 2023

The service staff was really welcoming and always available when we needed. I loved the view we had from the room and terrace and the enviroment full of nature.

They could include more oprtions for breakfast or facilities for restaurant.

🇲🇽

Rayner

10

March 2023

Pool was very nice and the rooms very spacious

there’s no restaurant

🇺🇸

Kirk

10

July 2023

6 stars!!! Phenomenal location in the jungle! Cold ac, bautiful room, awesome pool, cant complement this place enough!

🇨🇦

Scriffin

8.2

March 2023

Breakfast simple but greatly appreciated

It's a little pricey and the rooms are small.

🇺🇸

Gonzalez

9.1

July 2023

Everything was great. Staff was very helpful.

The transportation to the airport wasn't available

🇺🇸

Jorge

7.3

April 2023

Beautiful location, surrounded by lush jungle and very close to the ruins. The facilities are beautiful looking too.

The "private pool" which we paid extra for was not able to be filled with warm water, because the faucet didn't work. Also the hot tub with the pool was not hot when we got there. We had to wait a day for it to be warm.

🇳🇱

Remco

5.5

July 2023

The hotel is quite beautifull and you have that jungle experience

The Hotel was expesinsive but lacked basic services such as a restaurant, laundromat, tv in the room. There was no breakfast or any restaurant in the hotel. Food could be ordered from a place down the street which was of very poor quality and way overpriced. Same for Laundry, they could call someone for laundry, that charged 1 euro per clothing item, absolutely expensive. The services brougth in from outside feel very scammy and anything is much cheaper in town.

Points of Interest Around Piedra de Agua Palenque

Attractions

Cascada de Misol-Ha (Misol-Ha Waterfall)

1.7mi

Lagunas de Montebello National Park

3.2mi

Agua Azul Waterfalls (Cascadas de Agua Azul)

18.1mi

Pools

Location

  • Outdoor

Features

  • Shallow end
  • With view

Age restrictions

  • All ages

Availability

  • All season

Amenities of Piedra de Agua Palenque

Private pool

Spa/Wellness packages

Outdoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Bar

Sun deck

Tour desk

Private entrance

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Patio

Garden view

Garden

Bathtub

Free toiletries

Stay rules - Piedra de Agua Palenque

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Piedra de Agua Palenque

Is Piedra de Agua Palenque pet-friendly?

Yes, you can stay with your pet at the Piedra de Agua Palenque hotel. However, please note that they have a policy of allowing pets on request, and additional charges may apply.

At what times are check-in and check-out at Piedra de Agua Palenque?

The established timings at Piedra de Agua Palenque are: Check-in after 03:00 PM and check-out before 12:00 PM.

Does Piedra de Agua Palenque offer complimentary parking?

Yes, parking is available at Piedra de Agua Palenque. The hotel offers free, private on-site parking. There is no need to make a parking reservation.

What are the rates at Piedra de Agua Palenque?

For Piedra de Agua Palenque, room prices kick off at $388. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.

What types of rooms does Piedra de Agua Palenque offer?

The hotel offers a Suite King Size room with a 323 sqft room size and 1 King size bed, accommodating 2 adults. There is also a Standard King Room with a 161 sqft room size and 1 King size bed, accommodating 2 adults. In addition, there is a Double Suite room with a 323 sqft room size and 2 Double beds, accommodating 3 adults. Lastly, there is a Standar Room King with a 269 sqft room size and 1 King size bed, accommodating 2 adults, as well as a Double Standard Room with a 269 sqft room size and 2 Double beds, accommodating 3 adults. Smoking is not allowed in any of these rooms.

Which amenities can guests enjoy at Piedra de Agua Palenque?

At Piedra de Agua Palenque hotel, guests can enjoy a variety of leisure amenities during their stay. The hotel offers an outdoor swimming pool, perfect for taking a refreshing dip or lounging poolside. This pool is available all season and there are no age restrictions, making it suitable for guests of all ages. The pool also features a shallow end and offers a view for guests to enjoy while swimming.

In addition to the pool, guests can also indulge in spa and wellness packages at the hotel. The spa facilities offer a wide range of massages, such as full-body, hand, head, couples', foot, neck, and back massages. There is also a spa lounge/relaxation area where guests can unwind and enjoy facial treatments and beauty services.

Overall, guests at Piedra de Agua Palenque hotel have a variety of leisure amenities to choose from, ensuring a relaxing and enjoyable stay.

Does Piedra de Agua Palenque have a pool for guests?

Yes, the hotel does have a pool. The pool is located outdoors and is available all year round. There are no age restrictions, and the pool features a shallow end and a view.

What methods of payment does Piedra de Agua Palenque accept?

Piedra de Agua Palenque accepts multiple payment methods including cash, American Express, Visa, and Mastercard.