The name and description led us to believe it'd be a peaceful stay but they blasted techno music all day from 10 am to 11 pm. I think the music should be more in line with the relaxation they promise. The hotel is small so if they play loud techno music by the pool, you're going to hear it in ALL the rooms. Also, the music at dinner was too much. It felt like the kind of music you expect at a nightclub, not a high-end dinning experience. We didn't even order a main course because we couldn't stand the music. Also, a wellness hotel should really offer healthier food options and cater more to the vegetarian/vegan community. The menu es too meat heavy.

The menu and the music

The hotel, the staff, the food, the drinks... truly this hotel has outdone itself. The hotel is located near the top of the city center so you are far from the noise of the church bells ringing at 6 am every morning. But it is still very walkable (about 15 minutes). The hotel offers a fantastic shuttle that can take you anywhere within the city. I think that was a huge benefit for us especially after a long day of walking or if we didn't want to walk down to the city. The staff also uses Whatsapp to communicate with you so you can text them for all of your needs. The staff is so friendly and hospitable, we had such a lovely time chatting with them throughout our stay. The rooftop restaurant is gorgeous and they have different bars with different specialties. I will say the rooftop restaurant and bar is expensive - probably the most expensive place we ate at compared to everywhere else in the city. It didn't disappoint but it is a higher end restaurant. Lastly the rooms were beautifully designed, air conditioned and comfortable. The hotel itself is so instagram worthy, there is a photo opportunity anywhere you stand. We can't recommend this hotel enough, you won't regret your stay!

Maybe 2 more pillows on the bed!

From the moment we got to the property we were greeted by smiling faces, all staff was extremely cordial and very attentive to every little detail. The amenities and common areas are spectacular! Food was exquisite. The room was extremely comfortable and packed with all necessities to relax including a mini fridge with amazing beverages. The hotel also has a shuttle van to take guest to different locations in San Miguel. Overall is very worth it and I will definitely go back soon.

Amazing service! they really pay attention to details, the staff was very friendly and addressed all our requests, the rooftop bar was incredible and the cocktails were extraordinary. Every night we received a nice night courtesy, they arranged a transfer to the city center for us (our pets included) and when we were ready to check out we realized our car was handed clean! :) Great experience overall and very nice hotel!

NA

EVERYTHING AND EVERYONE!! this is such a special property, brand new, gorgeous, and the absolutely most incredible staff. Service was incomparable… way better than the Rosewood, the Montage, the Ritz Carlton, and other 5 star hotels and resorts we’ve stayed at. Attention to detail and anticipation of needs was top notch. We felt taken care of, seen, heard, and appreciated. we cannot wait to return!

Traditional Mexican vibe and decoration. Good location just outside of the town centre. Great rooftop restaurant and bar

Room was a little dark due to lack of natural light.

Place was amazing. Great decor, our bedroom was so comfortable, beautiful bathroom I specially loved the bathtub. Staff was amazing leaving chocolates for us. Another thing is breakfast is delicious and attention was great!

great staff… many wow moments… love the place… love they loved our 🐶… Lola enjoy it a lot! I would definitely come back … on top great cocktails and breakfast

The Music in the bar is too loud and I could hear it in the room

amazing experience, beautiful hotel and the staff is always there to help you with everything. Excellent architecture and interior design.