The host , his name is Antonio, is really friendly and nice. He helped us out with all of our questions and problems. We even could borrow two bikes from him to ride along Bacalar. Our room had two beds, which were very confortable, a shower, a toilet, everything you need is there. You can use the refrigerator in the ground floor. The roof terrace is perfect for just chill, Antonio got some hammocks where you can lay in. The lagoon and the public entrace is just about 7-10 minutes away when you walk by feet. It is very fair what you get for the price.

There was no room service for the there nights we stayed here, so it got pretty dirty. But I‘m pretty sure you could get room service if you just ask for it or stuff to clean your room by yourself.

The family who took care of us is really nice :D Their kids are super nice as well, we had a great time with them and my son played with Jessie :) She is soo cute! The bikes are their for free (very old but working) and it's a game changer with the kid (he is 5 and he goes on my bike ;) ) Everything is close : grocery, fruits, soccer field at 2 corners. The lake is at 20 minutes walks but with the bikes it become so close :D The roof top is awesome with is two swings. The paints on the walls add cachet.

The beds are not super confy, there is no pressure in the shower, the dogs are barking a lot, but it's like that everywhere in Mexico haha. Drunk man in the street and drug selling just beside, but their are not annoying, they do their business and we do ours. They didn't bother us ;)

Manager was very friendly and helpful. Close to the Central Market and transport links. Nice roof terrace with hammocks. Good kitchen with free water, tea and coffee.

Very helpful staff. Simple but clean room. Good wifi. 15/20 minutes walk from the center. They just need a clearer sign with the name of the hotel. I recommend this hotel.

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The rooftop area was breezy and a great place to relax and enjoy the bird songs. The bikes were useful to move around, although very basic. Made it easy to get to the lakefront. The staff was lovely.

The kitchen, fridge and pantry could use closer supervision & maintenance. Construction during our stay was a bit intrusive.

The facility is awesome. There are several places to hang out on the rooftop in the hammocks or a couple of seating areas, up in the trees making you feel like an ave. The bicycles you can use makes getting around the town easier. Close to groceries and the mercado.

It was a little hard to find the exact location based on the maps provided The rooftop area makes it easier to find. It is a little bit away from the central area, but having the use of the bikes made it a lot better.

Raul the host is super helpful and really generous! There are also bikes to use for free! The beds are so comfortable with great air con

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Loved the simple homey relaxed ambiance Lovely family run house Bicycles are included Room is comfortable, clean, good mattress, A.c and shower, good sized room. Service from the heart I felt so much at home It's few minutes by walk from the bus station yet comfortable enough to go to town centre or near lake ( 5 min bicycle away)

Shared kitchen needs a bit of a revamp.

we loved our stay here. the owners were so accommodating and let us stay till 10pm because we had a night bus. basic facilities but everything you needed with a small kitchen and fridge to cook. the rooftop was really cute to relax. would really love to return! really clean and comfy 🖤

the smell of drains when you showered but it’s a problem in Bacalar and not a reflection of the cleanliness of the place.

Everything. The hosts are awesome and helpful. Plus the rooms are big and the bed super comfy

Internet was not steady to work