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+1-833-728-2041139 reviews
Retorno del Rey, 36, Cancún, 77500, Mexico
Reservations:
+1-833-728-2041139 reviews
1/139
Spa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free wifi
Room service
Fitness center
Welcome to the luxurious Kempinski Hotel Cancun, a 5-star resort located in the vibrant city of Cancún, Mexico. Situated just 7.5mi away from the city center, this beachfront paradise offers a perfect blend of relaxation and entertainment.
With 139 reviews, this hotel is highly regarded by guests who have experienced its first-class service and amenities. Starting at $236, the Kempinski Hotel Cancun offers an array of features to enhance your stay. Take advantage of the outdoor swimming pool, private beach area, and hot tub/jacuzzi to unwind and soak up the sun. For those looking for some pampering, indulge in spa/wellness packages or enjoy a sauna session. The hotel also offers a fitness center and tennis court for the active traveler.
The Kempinski Hotel Cancun boasts an impressive range of amenities including a restaurant, bar, and room service. For families, there is a kids' club, kid-friendly buffet, and babysitting services available. The hotel provides free Wi-Fi, air-conditioned non-smoking rooms, and stunning ocean views. Additionally, guests can take advantage of facilities such as a golf course, beach chairs/loungers, and a terrace overlooking the beautiful Cancun coastline.
Experience luxury and comfort at the Kempinski Hotel Cancun, where every detail is tailored to provide an unforgettable vacation. Whether you're looking to relax on the beach or explore the vibrant city, this resort has it all. Book your stay now and immerse yourself in the ultimate Cancun getaway.
Indulge in the luxurious pool facilities at the Kempinski Hotel Cancun. We have not one, but two outdoor pools for you to enjoy. Both pools are available all year round and offer a heated option, ensuring a comfortable swim regardless of the season. The first pool, with its stunning view of the ocean, is exclusively for adults, providing a serene and peaceful atmosphere. If you're looking for a more relaxed setting, the second pool is perfect for you. It also has a shallow end for a refreshing dip. So whether you crave a peaceful swim or a fun-filled splash, our pools have got you covered.
When it comes to dining, the Kempinski Hotel Cancun offers a variety of exceptional on-site restaurants for every taste. For an elegant and romantic dining experience, visit Fantino. This Mediterranean and seafood restaurant will transport your taste buds to a world of culinary delights. If you prefer a more traditional ambiance, The Club Grill offers international cuisine that will satisfy even the most discerning palate. For a romantic setting combined with American, seafood, and steakhouse cuisine, Casitas is the perfect choice. If you're in the mood for authentic Mexican flavors, El Café Mexicano is ready to serve you. And for a modern dining experience, head to D-Lounge, where seafood and sushi take center stage. The Caribe Bar and Grill is a family-friendly option where you can enjoy some delicious American cuisine. Whatever your preference, our restaurants are sure to provide a memorable dining experience.
At the Kempinski Hotel Cancun, we pride ourselves on providing convenience and flexibility. We accept various payment methods, including Discover, Diners Club, JCB, Mastercard, Visa, and American Express. So you can choose the method that works best for you and enjoy a hassle-free check-out process. Book your stay now at the Kempinski Hotel Cancun and savor the exquisite pool facilities, indulge in culinary delights, and experience the utmost convenience during your Cancun getaway.
Closest airports
Cancún International Airport
8miCozumel International Airport
41.2miSpa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Beach
Sauna
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Terrace
Personal trainer
24-hour front desk
Ocean view
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
Playground
Garden
Free toiletries
Bathtub
Balcony
Show 9 photos
Deluxe, King Size, Seafront View
1 King Size Bed
40 sqft
Balcony
Minibar
More details
Indulge in the spacious Deluxe Seafront King Room, boasting a generous 441 sqft of luxury. With a balcony to soak in the stunning sea view, a soothing bathtub, and convenient amenities like Wi-Fi and air conditioning, your stay is bound to be a memorable one.
Show 10 photos
Deluxe, 2 Double Beds, Seafront View
2 Double Beds
40 sqft
Balcony
Bathtub
Wifi
Coffee machine
x4
+
x3
More details
Indulge in the breathtaking sea views from your spacious 431 sqft Deluxe Seafront Double Room, fitted with two cozy double beds, luxurious amenities like a balcony, bathtub, WiFi, coffee machine, air conditioning, and a tea/coffee maker. With the comforts of home and more, it's the perfect escape for up to three adults.
Show 12 photos
Deluxe, 2 Double Beds, Seaside View
2 Double Beds
430 sqft
Balcony
Bathtub
Wifi
Coffee machine
+
More details
Stay in our Deluxe Seaside Double Room and indulge in 431 sqft of luxury with a balcony boasting breathtaking views, a bathtub to unwind in, and modern amenities like wifi, air conditioning, and a coffee machine.
Show 4 photos
Club, 2 Double Beds, Seafront View
2 Double Beds
440 sqft
x4
+
x3
More details
Club Seafront Double Room is 441 square feet and includes 2 double beds 131-150 width plus safe.
Show 3 photos
Club, 2 Double Beds, Seaside View
2 Double Beds
440 sqft
Kitchen
Free wifi
Minibar
Flat-screen TV
+
More details
The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 2 beds.
King Room, Ocean View, Balcony
1 King Size Bed
Balcony
+
More details
1 King Bed
Relax
Internet
Entertainment
Food & Drink
Sleep
Bathroom
Practical
Comfort
Club, King Size, Oceanfront
1 King Size Bed
Balcony
+
More details
1 King Bed
Club Level
Relax
Internet
Entertainment
Food & Drink
Sleep
Bathroom
Practical
Comfort
King Room, Oceanfront, Balcony
1 King Size Bed
Balcony
+
More details
1 King Bed
Relax
Internet
Entertainment
Food & Drink
Sleep
Bathroom
Practical
Comfort
Show 6 photos
Room - 2 Double
2 Double Beds
430 sqft
Ocean view
Balcony
Bathtub
Wifi
x4
+
x3
More details
Two Double Beds
Room - 2 Double, Ocean View, Balcony
2 Double Beds
Balcony
+
More details
2 Double Beds
Relax
Internet
Entertainment
Food & Drink
Sleep
Bathroom
Practical
Comfort
Suite, 1 Bedroom, Oceanfront, Balcony
1 King Size Bed
Balcony
+
More details
1 King Bed
Layout
Relax
Internet
Entertainment
Food & Drink
Sleep
Bathroom
Practical
Comfort
Show 8 photos
The Saasil Suite, Club Lounge Access
Balcony
Free wifi
Flat-screen TV
Tea/Coffee maker
x6
+
x4
More details
Size
177 m²
Bathrooms: 3
This suite features a balcony, tea/coffee maker and air conditioning.
9.2
139 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Jeana
10
February 2023
everything is amazing . fresh cookies on arrival , friendly staff and helpful.
no need to change anything . I liked everything
Kudrun
9.1
December 2022
- good location - good service - best bed ever - nice hotel - nice view
-breakfastwas far too expensive
Svetlana
10
January 2023
The best hotel in the Cancun area! The staff is perfect: reception desk very friendly and helpful, Ladies in Red - they are always ready to help with any questions, beach service fantastic- they are always around and you need just to ask what you need, you will get it, starting with white clean towels and serving a delicious lunch meals right on the beach! Room service is fantastic - we had our rooms cleaned twice a day! you are leaving for breakfast and when you are back the room is cleaned already! Special comments regarding food and food quality - it is perfect! All restaurants personal is fantastic, food is delicious! The location is amazing! The beach area is clean and well maintained!
we loved it! there is nothing we can complain about.
Garryjalowka
10
July 2023
Personal service and Manager greets you outside as you approach the front entrance. During check in a waiter comes and provides you with refreshing drinks and hand towels. The service is beyond exceptional and the facility is absolutley stunning. It's so amazing that you are excited to explore all the different areas and original historical artwork that they have throughout the facility. I highly recommend this hotel for people looking for luxury and privacy.
I cannot think of anything that the hotel should do differently everything is amazing!
Lesly
10
December 2022
easy access to the property. very private.
loved it all.
Troi
10
May 2023
everything! one of the nicest hotels I’ve ever been to. beautiful interior, impeccably clean; staff are super polite and accommodating. it was our honeymoon so they surprised us with strawberries dipped in chocolate and upgraded us to a seafront room! breakfast was amazing too + the service around the pool eg freshly chilled water and sunscreen on tap. gym was very well equipped, very clean, staff were so lovely and brought round chilled towels too
nothing- it was perfect
Justin
10
August 2023
Everything was great! The staff was the highlight of our trip. They were all helpful with anything we needed and they were always willing to go the extra mile to make our trip better. Now, most things/services came with a price but we’re sold on Kempinski hotels and will definitely be staying at other properties in the future.
Everything is great but everything comes with a price
Alexey
10
June 2023
Great location, perfect service, exeptionaly friendly staff, cozy room, comfy beds, wonderful beach, great breakfast, etc.
A little bit slow WiFi in the room. Some seaweeds in the sea.
Anonymous
8.2
July 2023
Beautiful resort! Absolutely clean and perfectly serviced! You come to Cancun for a reason and the Kempinski is definitely one of the Top Hotels on the strip.
One could tell that the Hotel was mainly addressing USA Customers… the type and then style of food served, for example.
Michael
10
June 2023
The breakfast buffet is wonderful. We also loved the Eggs Benedict from the menu. The service is wonderful as in all restaurants in the Kempinski.
The shower did not drain well and pooled up during every shower. The AC stopped working well but we did leave it running for the majority of the time.
Attractions
Cancun Hotel Zone (Avenida Kukulkan)
0.7miLa Isla Shopping Village
1.3miMandala Cancun Nightclub
3.1miJolly Roger Pirate Ship
3.8miCancun Scenic Tower (Torre Escénica)
3.8miVentura Park
5.6miCenote Nohoch Nah Chich
5.7miPalapas Park (Parque Las Palapas)
6.2miIsla Mujeres
8.5miKin Ha Water Park (Balneario Kin Ha)
8.7miXoximilco Cancun
8.9miPlaya Norte (North Beach)
11.6miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
18.4miSelvatica
24.9miContoy Island (Isla Contoy)
28.2miAttractions
Cancun Hotel Zone (Avenida Kukulkan)
0.7miLa Isla Shopping Village
1.3miMandala Cancun Nightclub
3.1miJolly Roger Pirate Ship
3.8miCancun Scenic Tower (Torre Escénica)
3.8miVentura Park
5.6miCenote Nohoch Nah Chich
5.7miPalapas Park (Parque Las Palapas)
6.2miIsla Mujeres
8.5miKin Ha Water Park (Balneario Kin Ha)
8.7miXoximilco Cancun
8.9miPlaya Norte (North Beach)
11.6miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
18.4miSelvatica
24.9miContoy Island (Isla Contoy)
28.2miAirports
Cancún International Airport
8miCozumel International Airport
41.2miFantino
Cuisines
Ambiances
The Club Grill
Cuisines
Ambiances
Casitas
Cuisines
Ambiances
El Café Mexicano
Cuisines
D-Lounge
Cuisines
Ambiances
The Caribe Bar and Grill
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Beach
Sauna
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Terrace
Personal trainer
24-hour front desk
Ocean view
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
Playground
Garden
Free toiletries
Bathtub
Balcony
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Beach
Bicycle rental
Cooking class
Golf course
Temporary art galleries
Tennis court
Tennis equipment
Tour or class about local culture
Bathroom
Bathtub
Free toiletries
Shower
Slippers
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Kids' club
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kid-friendly buffet
Kids' meals
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Hair/Beauty salon
Heating
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Media & Technology
Telephone
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Private beach area
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Back massage
Beach chairs/Loungers
Couples' massage
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hand massage
Head massage
Locker rooms
Massage
Neck massage
Outdoor swimming pool
Personal trainer
Sauna
Solarium
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
Transportation
Car rental
Shuttle service
View
Ocean view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs USD 20 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Discover,
Diners Club,
JCB,
Mastercard,
Visa,
American Express
This property does not accept cash.
When are the check-in and check-out times for Kempinski Hotel Cancun?
The designated check-in period at Kempinski Hotel Cancun begins at 03:00 PM. As for check-out, it's before 12:00 PM.
Does Kempinski Hotel Cancun provide parking options?
Yes, parking is available at Kempinski Hotel Cancun. The hotel offers private on-site parking for guests at a price of $20 per day. Additionally, no reservation is required for parking.
How much does a stay at Kempinski Hotel Cancun cost?
The base price for Kempinski Hotel Cancun starts at $236. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
Which room categories can I book at Kempinski Hotel Cancun?
The Kempinski Hotel Cancun offers a variety of rooms including Deluxe Seafront King Room and Deluxe Seafront Double Room, both with a room size of 431 sqft and can accommodate 2 or 3 adults with no children. These rooms do not allow smoking and have either a Queen size or Double beds. Additionally, the hotel offers a Suite with a larger room size of 872 sqft and can accommodate 2 adults with no children, featuring a Queen size bed. There is also a Triple Room available with a room size of 441 sqft and can accommodate 2 adults with no children, featuring a King size bed. Smoking is not allowed in any of the rooms.
What are the main attractions at Kempinski Hotel Cancun?
Guests at Kempinski Hotel Cancun can spend their time enjoying a variety of leisure amenities. They can relax at the outdoor swimming pool, which is available all season and has a shallow end and a view. There is also a hot tub/jacuzzi and a sauna for guests to unwind and enjoy. Additionally, the hotel offers a spa with wellness packages and various types of massages.
For dining options, there are several restaurants on site. Fantino offers a traditional and romantic ambiance and serves Mediterranean and seafood cuisine. The Club Grill provides a traditional atmosphere and offers international cuisine. Casitas is a romantic restaurant that serves American, seafood, and steakhouse dishes. El Café Mexicano specializes in Mexican cuisine, while D-Lounge offers a modern ambiance and serves seafood and sushi. The Caribe Bar and Grill is a family-friendly restaurant that serves American cuisine.
Overall, guests can indulge in a range of leisure activities and dining options during their stay at the hotel.
Is there a swimming pool at Kempinski Hotel Cancun?
The Kempinski Hotel Cancun has two pools available. Both pools are located outdoors and are available all season. However, both pools have age restrictions and are only for adults. They are heated and have a shallow end. Additionally, Pool 1 offers a view.
Does Kempinski Hotel Cancun feature its own restaurants?
Yes, the Kempinski Hotel Cancun has several restaurants on-site. The restaurants available include Fantino, The Club Grill, Casitas, El Café Mexicano, D-Lounge, and The Caribe Bar and Grill.
Does Kempinski Hotel Cancun accept credit cards and cash payments?
No, Kempinski Hotel Cancun does not accept cash payments. However, they do accept credit cards such as Discover, Diners Club, JCB, Mastercard, Visa, and American Express as their accepted payment methods.
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