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9.2

139 reviews

Kempinski Hotel Cancun

Kempinski Hotel Cancun

Retorno del Rey, 36, Cancún, 77500, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free wifi

Room service

Fitness center

Kempinski Hotel Cancun

Welcome to the luxurious Kempinski Hotel Cancun, a 5-star resort located in the vibrant city of Cancún, Mexico. Situated just 7.5mi away from the city center, this beachfront paradise offers a perfect blend of relaxation and entertainment.

With 139 reviews, this hotel is highly regarded by guests who have experienced its first-class service and amenities. Starting at $236, the Kempinski Hotel Cancun offers an array of features to enhance your stay. Take advantage of the outdoor swimming pool, private beach area, and hot tub/jacuzzi to unwind and soak up the sun. For those looking for some pampering, indulge in spa/wellness packages or enjoy a sauna session. The hotel also offers a fitness center and tennis court for the active traveler.

The Kempinski Hotel Cancun boasts an impressive range of amenities including a restaurant, bar, and room service. For families, there is a kids' club, kid-friendly buffet, and babysitting services available. The hotel provides free Wi-Fi, air-conditioned non-smoking rooms, and stunning ocean views. Additionally, guests can take advantage of facilities such as a golf course, beach chairs/loungers, and a terrace overlooking the beautiful Cancun coastline.

Experience luxury and comfort at the Kempinski Hotel Cancun, where every detail is tailored to provide an unforgettable vacation. Whether you're looking to relax on the beach or explore the vibrant city, this resort has it all. Book your stay now and immerse yourself in the ultimate Cancun getaway.

Indulge in the luxurious pool facilities at the Kempinski Hotel Cancun. We have not one, but two outdoor pools for you to enjoy. Both pools are available all year round and offer a heated option, ensuring a comfortable swim regardless of the season. The first pool, with its stunning view of the ocean, is exclusively for adults, providing a serene and peaceful atmosphere. If you're looking for a more relaxed setting, the second pool is perfect for you. It also has a shallow end for a refreshing dip. So whether you crave a peaceful swim or a fun-filled splash, our pools have got you covered.

When it comes to dining, the Kempinski Hotel Cancun offers a variety of exceptional on-site restaurants for every taste. For an elegant and romantic dining experience, visit Fantino. This Mediterranean and seafood restaurant will transport your taste buds to a world of culinary delights. If you prefer a more traditional ambiance, The Club Grill offers international cuisine that will satisfy even the most discerning palate. For a romantic setting combined with American, seafood, and steakhouse cuisine, Casitas is the perfect choice. If you're in the mood for authentic Mexican flavors, El Café Mexicano is ready to serve you. And for a modern dining experience, head to D-Lounge, where seafood and sushi take center stage. The Caribe Bar and Grill is a family-friendly option where you can enjoy some delicious American cuisine. Whatever your preference, our restaurants are sure to provide a memorable dining experience.

At the Kempinski Hotel Cancun, we pride ourselves on providing convenience and flexibility. We accept various payment methods, including Discover, Diners Club, JCB, Mastercard, Visa, and American Express. So you can choose the method that works best for you and enjoy a hassle-free check-out process. Book your stay now at the Kempinski Hotel Cancun and savor the exquisite pool facilities, indulge in culinary delights, and experience the utmost convenience during your Cancun getaway.

Closest airports

Cancún International Airport

8mi

Cozumel International Airport

41.2mi

Most popular amenities

Spa/Wellness packages

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Beach

Sauna

Air conditioning

Tennis court

Kid-friendly buffet

Bar

Sun deck

Tour desk

Terrace

Personal trainer

24-hour front desk

Ocean view

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Playground

Garden

Free toiletries

Bathtub

Balcony

Rooms

Show 9 photos

Deluxe, King Size, Seafront View

1 King Size Bed

40 sqft

Balcony

Minibar

More details

Indulge in the spacious Deluxe Seafront King Room, boasting a generous 441 sqft of luxury. With a balcony to soak in the stunning sea view, a soothing bathtub, and convenient amenities like Wi-Fi and air conditioning, your stay is bound to be a memorable one.

Deluxe Seafront Double Room in Kempinski Hotel Cancun

Show 10 photos

Deluxe, 2 Double Beds, Seafront View

2 Double Beds

40 sqft

Balcony

Bathtub

Wifi

Coffee machine

x4

+

x3

More details

Indulge in the breathtaking sea views from your spacious 431 sqft Deluxe Seafront Double Room, fitted with two cozy double beds, luxurious amenities like a balcony, bathtub, WiFi, coffee machine, air conditioning, and a tea/coffee maker. With the comforts of home and more, it's the perfect escape for up to three adults.

Deluxe Seaside Double Room in Kempinski Hotel Cancun

Show 12 photos

Deluxe, 2 Double Beds, Seaside View

2 Double Beds

430 sqft

Balcony

Bathtub

Wifi

Coffee machine

+

More details

Stay in our Deluxe Seaside Double Room and indulge in 431 sqft of luxury with a balcony boasting breathtaking views, a bathtub to unwind in, and modern amenities like wifi, air conditioning, and a coffee machine.

Show 4 photos

Club, 2 Double Beds, Seafront View

2 Double Beds

440 sqft

x4

+

x3

More details

Club Seafront Double Room is 441 square feet and includes 2 double beds 131-150 width plus safe.

Show 3 photos

Club, 2 Double Beds, Seaside View

2 Double Beds

440 sqft

Kitchen

Free wifi

Minibar

Flat-screen TV

+

More details

The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 2 beds.

King Room, Ocean View, Balcony

1 King Size Bed

Balcony

+

More details

1 King Bed

Relax

Internet

Entertainment

Food & Drink

Sleep

Bathroom

Practical

Comfort

Club, King Size, Oceanfront

1 King Size Bed

Balcony

+

More details

1 King Bed

Club Level

Relax

Internet

Entertainment

Food & Drink

Sleep

Bathroom

Practical

Comfort

King Room, Oceanfront, Balcony

1 King Size Bed

Balcony

+

More details

1 King Bed

Relax

Internet

Entertainment

Food & Drink

Sleep

Bathroom

Practical

Comfort

Double Room in Kempinski Hotel Cancun

Show 6 photos

Room - 2 Double

2 Double Beds

430 sqft

Ocean view

Balcony

Bathtub

Wifi

x4

+

x3

More details

Two Double Beds

Room - 2 Double, Ocean View, Balcony

2 Double Beds

Balcony

+

More details

2 Double Beds

Relax

Internet

Entertainment

Food & Drink

Sleep

Bathroom

Practical

Comfort

Suite, 1 Bedroom, Oceanfront, Balcony

1 King Size Bed

Balcony

+

More details

1 King Bed

Layout

Relax

Internet

Entertainment

Food & Drink

Sleep

Bathroom

Practical

Comfort

Show 8 photos

The Saasil Suite, Club Lounge Access

Balcony

Free wifi

Flat-screen TV

Tea/Coffee maker

x6

+

x4

More details

Size

177 m²

Bathrooms: 3

This suite features a balcony, tea/coffee maker and air conditioning.

Guest reviews

9.2

139 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇲

Jeana

10

February 2023

everything is amazing . fresh cookies on arrival , friendly staff and helpful.

no need to change anything . I liked everything

🇪🇪

Kudrun

9.1

December 2022

- good location - good service - best bed ever - nice hotel - nice view

-breakfastwas far too expensive

🇺🇸

Svetlana

10

January 2023

The best hotel in the Cancun area! The staff is perfect: reception desk very friendly and helpful, Ladies in Red - they are always ready to help with any questions, beach service fantastic- they are always around and you need just to ask what you need, you will get it, starting with white clean towels and serving a delicious lunch meals right on the beach! Room service is fantastic - we had our rooms cleaned twice a day! you are leaving for breakfast and when you are back the room is cleaned already! Special comments regarding food and food quality - it is perfect! All restaurants personal is fantastic, food is delicious! The location is amazing! The beach area is clean and well maintained!

we loved it! there is nothing we can complain about.

🇺🇸

Garryjalowka

10

July 2023

Personal service and Manager greets you outside as you approach the front entrance. During check in a waiter comes and provides you with refreshing drinks and hand towels. The service is beyond exceptional and the facility is absolutley stunning. It's so amazing that you are excited to explore all the different areas and original historical artwork that they have throughout the facility. I highly recommend this hotel for people looking for luxury and privacy.

I cannot think of anything that the hotel should do differently everything is amazing!

🇺🇸

Lesly

10

December 2022

easy access to the property. very private.

loved it all.

🇬🇧

Troi

10

May 2023

everything! one of the nicest hotels I’ve ever been to. beautiful interior, impeccably clean; staff are super polite and accommodating. it was our honeymoon so they surprised us with strawberries dipped in chocolate and upgraded us to a seafront room! breakfast was amazing too + the service around the pool eg freshly chilled water and sunscreen on tap. gym was very well equipped, very clean, staff were so lovely and brought round chilled towels too

nothing- it was perfect

🇺🇸

Justin

10

August 2023

Everything was great! The staff was the highlight of our trip. They were all helpful with anything we needed and they were always willing to go the extra mile to make our trip better. Now, most things/services came with a price but we’re sold on Kempinski hotels and will definitely be staying at other properties in the future.

Everything is great but everything comes with a price

🇺🇸

Alexey

10

June 2023

Great location, perfect service, exeptionaly friendly staff, cozy room, comfy beds, wonderful beach, great breakfast, etc.

A little bit slow WiFi in the room. Some seaweeds in the sea.

🇩🇪

Anonymous

8.2

July 2023

Beautiful resort! Absolutely clean and perfectly serviced! You come to Cancun for a reason and the Kempinski is definitely one of the Top Hotels on the strip.

One could tell that the Hotel was mainly addressing USA Customers… the type and then style of food served, for example.

🇺🇸

Michael

10

June 2023

The breakfast buffet is wonderful. We also loved the Eggs Benedict from the menu. The service is wonderful as in all restaurants in the Kempinski.

The shower did not drain well and pooled up during every shower. The AC stopped working well but we did leave it running for the majority of the time.

Points of Interest Around Kempinski Hotel Cancun

Attractions

Cancun Hotel Zone (Avenida Kukulkan)

0.7mi

La Isla Shopping Village

1.3mi

Mandala Cancun Nightclub

3.1mi

Jolly Roger Pirate Ship

3.8mi

Cancun Scenic Tower (Torre Escénica)

3.8mi

Ventura Park

5.6mi

Cenote Nohoch Nah Chich

5.7mi

Palapas Park (Parque Las Palapas)

6.2mi

Isla Mujeres

8.5mi

Kin Ha Water Park (Balneario Kin Ha)

8.7mi

Xoximilco Cancun

8.9mi

Playa Norte (North Beach)

11.6mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

18.4mi

Selvatica

24.9mi

Contoy Island (Isla Contoy)

28.2mi

Restaurants

Fantino

Cuisines

  • Mediterranean
  • Seafood

Ambiances

  • Traditional
  • Romantic

The Club Grill

Cuisines

  • International

Ambiances

  • Traditional

Casitas

Cuisines

  • American
  • Seafood
  • Steakhouse

Ambiances

  • Romantic

El Café Mexicano

Cuisines

  • Mexican

D-Lounge

Cuisines

  • Seafood
  • Sushi

Ambiances

  • Modern

The Caribe Bar and Grill

Cuisines

  • American

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • Heated
  • Shallow end
  • With view

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Features

  • Heated
  • Shallow end
  • With view

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Kempinski Hotel Cancun

Spa/Wellness packages

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Beach

Sauna

Air conditioning

Tennis court

Kid-friendly buffet

Bar

Sun deck

Tour desk

Terrace

Personal trainer

24-hour front desk

Ocean view

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Playground

Garden

Free toiletries

Bathtub

Balcony

Stay rules - Kempinski Hotel Cancun

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Kempinski Hotel Cancun

When are the check-in and check-out times for Kempinski Hotel Cancun?

The designated check-in period at Kempinski Hotel Cancun begins at 03:00 PM. As for check-out, it's before 12:00 PM.

Does Kempinski Hotel Cancun provide parking options?

Yes, parking is available at Kempinski Hotel Cancun. The hotel offers private on-site parking for guests at a price of $20 per day. Additionally, no reservation is required for parking.

How much does a stay at Kempinski Hotel Cancun cost?

The base price for Kempinski Hotel Cancun starts at $236. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

Which room categories can I book at Kempinski Hotel Cancun?

The Kempinski Hotel Cancun offers a variety of rooms including Deluxe Seafront King Room and Deluxe Seafront Double Room, both with a room size of 431 sqft and can accommodate 2 or 3 adults with no children. These rooms do not allow smoking and have either a Queen size or Double beds. Additionally, the hotel offers a Suite with a larger room size of 872 sqft and can accommodate 2 adults with no children, featuring a Queen size bed. There is also a Triple Room available with a room size of 441 sqft and can accommodate 2 adults with no children, featuring a King size bed. Smoking is not allowed in any of the rooms.

What are the main attractions at Kempinski Hotel Cancun?

Guests at Kempinski Hotel Cancun can spend their time enjoying a variety of leisure amenities. They can relax at the outdoor swimming pool, which is available all season and has a shallow end and a view. There is also a hot tub/jacuzzi and a sauna for guests to unwind and enjoy. Additionally, the hotel offers a spa with wellness packages and various types of massages.

For dining options, there are several restaurants on site. Fantino offers a traditional and romantic ambiance and serves Mediterranean and seafood cuisine. The Club Grill provides a traditional atmosphere and offers international cuisine. Casitas is a romantic restaurant that serves American, seafood, and steakhouse dishes. El Café Mexicano specializes in Mexican cuisine, while D-Lounge offers a modern ambiance and serves seafood and sushi. The Caribe Bar and Grill is a family-friendly restaurant that serves American cuisine.

Overall, guests can indulge in a range of leisure activities and dining options during their stay at the hotel.

Is there a swimming pool at Kempinski Hotel Cancun?

The Kempinski Hotel Cancun has two pools available. Both pools are located outdoors and are available all season. However, both pools have age restrictions and are only for adults. They are heated and have a shallow end. Additionally, Pool 1 offers a view.

Does Kempinski Hotel Cancun feature its own restaurants?

Yes, the Kempinski Hotel Cancun has several restaurants on-site. The restaurants available include Fantino, The Club Grill, Casitas, El Café Mexicano, D-Lounge, and The Caribe Bar and Grill.

Does Kempinski Hotel Cancun accept credit cards and cash payments?

No, Kempinski Hotel Cancun does not accept cash payments. However, they do accept credit cards such as Discover, Diners Club, JCB, Mastercard, Visa, and American Express as their accepted payment methods.