The rooftop was great. Chilled area with seating and pool and jacuzzi, totally free and can take your own alcohol. Gym was basic but fine, with AC. I slept well in bed each night although it's NOISEY! construction starts before 8am and goes till 11. I was on floor 5 and you can hear ALL sounds in the corridor etc, but it was fine. Room a little small but it did the job and shower etc totally fine. The AEREOCAFE down stairs is cool! Got morning coffee and breakfast HOWEVER behind the library wall they have a secret speakeasy bar. It's super cute, GO! have a mescal old fashioned.

Noise! It's loud as it's an 'open' building down the corridors so all sounds echo - you hear the discos loud and construction work and guests talking etc My room 513b had no privacy. People's balconies at my door , needs a net curtain

The hotel is very well located, walking distance from the beach, market, farmacy, ADO station. It looked good and the swimming pool is a plus. I had a bad experience when I arrived in a small room with dirty bedsheets, but the staff was very helpful and offered me a flat for the whole time. The flat was very big, fully equipped and the bed was just amazing. Great shower pressure, great internet, polite staff members.

No soundproof at all, I could hear everything from the inside and the outside. The hotel looks very good and you wouldn’t expect having this issue. If you are not a sensitive sleeper, maybe you can rest, but for me it’s wasn’t easy. There is a very small and pretty coffee shop (always with no customers) at the ground floor, that plays unnecessary loud clubbing music until 11pm. At least they should choose some lounge music, that was bothering. My flat was facing the street, just above this loud little place, so very uncomfortable.

Perfect location nearby the seaside, ferry, bus station and all you need to explore around. Nice facilities and great rooftop. Communication with the host via booking messages was also smooth.

This is not a hotel, so there is no reception just a security who checks-in everyone arriving. The rest has to be communicated with the manager via messages. We were informed that cleaning of the room will take place on day 4, but this never happened...

Perfect location, just a few min walking from the ferry/ADO bus terminals and the main centre. Ideal rooftop with pool + jacuzzi and also a gym. Room was also spacious. finally the restaurant downstairs offered a great breakfast, service and also good cocktails for a late night drink.

We had some issues/struggle with accessing the room as it was with locker keys combined with codes. As it did not worked we had the check with the reception who was unable to help, did speak any English or at least tried to troubleshoot and solve with us and just glanced on there phone hoping we jus went away. Not a great start after a long travel.

Great staying

It was hard to check-in: on reception didn't know that I would arrive because I did booking just recently and the guy try to find me from the printed list, not on the computer, it'd token 30 mins to find reservation then about 30 mins to find my apartment and figure out what is code for it. So and because of lack of English of reception guy and lack of my Spanish I could not find out what is the password for Wi-Fi in my apartment. No daily cleaning service

The condominium is close to the central Playa del Carmen and it is quite new, so all the rooms and the facilities are not yet worn out. The rooftop terrace and the pool are lovely and provide great views. The rooms contain all the amenities needed. We enjoyed sitting in our balcony in the evenings. The staff was always very helpful and nice. We rented a car for our travels, and our studio did not include the parking spot, however, the hotel arranged a parking for us in the hotel garage in one of the parking spots free at the time. We were also allowed to keep our car in the parking after the check out for a couple of hours, so we can enjoy the last couple of hours in town without having to lug the luggage everywhere.

The furniture is heavy and has no sliders underneath. That combined with a floor/ceiling which isn't very well insulated results in you always being able to hear people staying above you moving their dining room chairs or extending the sofa bed. Please note, there is also a construction going on next door. It didn't bother us, since we spent all days sightseeing, but it may bother others. Kitchen knives could be sharper too ;)

Stayed here two nights passing through Playa. Clean & comfortable, spacious room with no insects. Nice rooftop pool area with sun loungers and hanging chairs. Easy walking distance from the turistica Ado bus stop and Cozumel ferry - I walked with my two suitcases. Lots of shops and restaurants nearby.

The pool area is nice but quite small/the pool is quite narrow. If there are any children playing there is it hard to get away from the noise. In my room the glass door to the toilet weirdly had a half-inch gap when closed (see pic). Probably not a problem for most, but if you are someone who likes to have privacy when going to the toilet then something to be aware of.

Great location, great pool area, big balcony, big and comfy bed, good wifi, the size of the room is nice, kitchenette usefull. Honestly very great place. I would comeback

Its really echo so very loud, you hear people in the hall very well, and the bar downstaiir when live music. But bring earplugs and its not a problem. There is construction beside during day but didnt botter that much, even when I was working all day in the appartement

We loved the the large doors though we never sat on the balcony when the doors were open it felt like the whole apartment was outside. Well equipped allowing us to cook meals which was appreciated after eating on the move whilst trekking

Partial view is less than partial in our view so I will leave a picture for you to decide. Noisy yard across the road -comings and goings 24/7 and when nothing happening kid kicks ball against wall constantly until after 11pm

Very modern and comfortable apartments close to the center but far away enough from the hustle and bustle. Short walk to Playacar which is a nice and relatively quiet beach. The apartment was very nice and spacious, kitchen well equipped. The entire building is quite new so everything was working fine and there was no wear and tear anywhere. The rooftop area and swimming pool with the view of the sea are a great bonus. Some people complained about the noise in the reviews but during my stay, it was super quiet and peaceful. The apartments are connected by a door (locked, of course) so I can imagine it might be an issue if you have noisy neighbors but in my case, there were no problems at all. Would definitely stay again and recommend it.

I wish the cafe downstairs was open earlier :)