The location is great and the receptionists very helpful

There was not a kettle in the room as mentioned in my confirmation, but someone from the reception gave me a coffee maker, so it was ok. I couldn’t get my invoice from the reception. They gave me a phone number to call in order to have my invoice. It seems a little strange to me. And I called but nobody answered

Location, accommodation for 6 guest and price was great! The staff were awesome very helpful and friendly at all hours. The view exceptional!

No elevator, water kept getting into the room when it rained, toilet paper was cheap had to keep asking for more. Closed the pool at 8pm.

Convenient to beach and restaurants.

Room was on the 4th floor with no elevator. More steps down when you enter the room. HOUSEKEEPERS OPEN BALCONY DOOR AND DO NOT LOCK IT WHEN THEY CLOSE IT. Someone from another room can walk right in if they want. HIGH SECURITY RISK.

Loved the air conditioning, wouldn't have survived without it. Location was great, right along the Malecón with lots of restaurants nearby. Balcony facing the pool was nice to sit out and relax on. The pool itself was nice, some people say it's too cold but as a Canadian it was perfectly fine for me and the coolness was more than welcome when the temperatures were in the high 30s. Room was nice and big. Beds were comfortable. Shower had good pressure. I liked that the sink was outside of the washroom so one of us could get ready while the other was showering or using the toilet.

The sheets had some small stains on them one night. We could tell they had been washed but it just wasn't a great look. Also, the part of the Malecón directly in front of the hotel was under construction while we were there. Obviously not the hotel's fault so I'm not taking points off my rating because of that, but it might be worthwhile to check and see if the construction is still happening before booking as it was muddy and gravelly and sometimes noisy. There was even one morning we were awoken by a steamroller that was causing the entire building to vibrate.

Good location, staff was friendly and helpful, small pool was a nice addition....good water pressure and lots of hot water for the shower.

Only 2 pool chairs...a few more would be nice. No hand towel provided at the bathroom sink; Only bath towels. No silverware, paper towels or anything but plates and drinking glasses in the kitchenette.

Grissella, the manager, was amazing and very helpful. She was attentive to everything as was the rest of the staff. Great location, pool, and clean. Literally seconds from the beach.

Liked it all.

The location was lovely. The staff was very helpful. Provided safe at front desk, with video camera watching, to keep my valuables all week. Lovely pool in courtyard and gym were unexpected benefits. I had 4th floor room, and a lovely community top deck area with tables and loungers to use. Place was immaculate and staff super sweet and helpful. Lots of nearby restaurants to enjoy of great quality. If you need dental work go to Gibran Zapata on Calle 29. Speaks English, best of my life! Walking distance from hotel. 1/3 price of home. Modern office. For hotel, best to print out all reservations and bring with you, as their English is limited. It will be easier to point. You can use your cell phone if you need help translating a word into Spanish. Very gentle and accommodating people. Leave good tips for maids. I had room 33, top floor. Fabulous view of the Gulf. I fed seagulls off my private deck. It was wired for electricity so I could charge phone outside while relaxing.

Its a facility without elevator. Be prepared to arrive with cash in either pesos or dollars if their credit machine happens to be out of order. You can get pesos from ATM at various banks in the area. My experience might be a "one off" but I was grateful I had cash on hand.

Great view of the ocean from my balcony! The room I had was very nice with a kitchen and a bathroom. I'd stay here again.

There wasn't any silverware in the kitchen. But I didn't ask for any.

It was an excellent location on the malecón. Unfortunately, there is construction going on right now, but it did not negatively impact our stay. We just needed help getting our luggage in and out of the hotel. The swimming pool was wonderful and they kept the whole hotel very clean. I’d stay there again.

location!! best at beach

the rooms in front with ocean view can not be beat! very basic, but priced accordingly s great value. manager speaks English and very accommodating