Absolutely faultless. From the moment you walk in, seeing the array of trees in the reception area, everything just feels tranquil and peaceful. Everything was clean. The pool is a great size. The staff are amazing. The manager Myra goes out of her way to chat to every guest and help with any queries about the Riad or the area. The staff at Reception are all so helpful- organising taxis, transfer to airport, restaurant bookings and spa treatments. The staff around the pool and at breakfast (breakfast is served poolside) are attentive and helpful, special mention to Youssef, a real credit to the Riad. The Hammam and full body massage was amazing. We ate in the restaurant attached to the Riad several times and highly recommend. The breakfast was plentiful and yummy. Tip: ask for Shakshouka at breakfast. The lunch served around the pool was delicious each time. We were made to feel so welcome. Our suite was huge! Very comfortable bed. Toiletries included in our bathroom were a lovely touch. Housekeeping did an excellent job each day. We didn't want to leave. Thank you to all the staff and the stunning surroundings for such a perfect week away for my birthday.

Al Fassia is a unique hotel, traditional hospitality coupled with 5 star service. From the moment I stepped through the large wooden gate I knew I was in for a treat! I was staying solo for 14 nights with a 4 day trip to the Sahara in the middle. The first few days I relaxed by the pool. Yes it is heated, and yes it is warm enough to swim in December! Food is served all day until 5pm around the pool or in the lounge and is a mix of morrocan and international. Hammid, Imrad, Hammza and Youseff are always on hand with fresh towels and for me, plenty of English Tea! I felt totally spoilt and nothing seemed too much trouble. Narkis, Younes, Momu & Zineb in reception are so friendly and welcoming and seem genuinely interested in what you have to say. Im sure they were bored looking at my endless holiday snaps! But, these guys wrote the book on great hospitality and excel at it! The room I had was spacious and warm, with lovely views of the gardens, and I had fresh fruit and Moroccan sweets put in my room each week. The ladies who cleaned everyday were lovely and the place is spotless! I used the laundry service too which was very good. Room service is prompt and readily available, even on very early mornings if you have a trip booked. The hotel itself is out of town. About a 15 min drive. You will need to taxi in and out to the Medina but tour buses will collect you from there if you are going on a trip. There is a good shopping mall and a few great cafes nearby that are a 5 min easy, safe walk and 2 ATMs. The wifi is good in all areas of the hotel and gardens. The hotel is absolutely stunning. The gardens are very pretty and all lit up at night. I had a Hamnan and massage which were very good and the ladies who did the treatments, professional, funny and welcoming. Not only did Myra and all her staff ( and there are many) provide great hospitality they showed great care towards me too. It really felt like a home from home.

Leaving :(

- Breakfast was served at the table (no buffet) and was delicious every morning - always composed of fruits, sweet (local pancakes with syrups, jams) and salty options (bread, ham, cheese, olive oil), eggs based on preference, tea, coffee. - Pool was very charming and heated slightly (we were there during winter). Staff is extremely kind and attentive, they made sure we have everything we need at all times. - The building is more specious than the riads in the Medina, which we greatly appreciated. Our room was very large and comfortable - well heated during winter, which is not always the case for riads in the Medina. The architecture was very appealing with the garden, the courtyards, the coloured-glass windows. - The restaurant was very delicious, we ate there twice (apparently they are known for their restaurant). They even served once the restaurant food in our room one night. - Location: you will need a driver or a taxi, but it's very convenient. It took ca. 10 mins to get to the Jemaa el-Fna. For us it was worth it to stay in a spacious and calm environment. - Great value for money! We were very satisfied with our stay.

We were very happy overall.

Myra and her team are a credit to themselves. Al Fassia Aguedal is a private and tranquil oasis only ten minutes away from the hustle an bustle of the centre of Marrakesh. The rooms are beautiful, comfortable and clean with the added luxury of a stunning pool to laze around should you chose to, drinks and food available all day. The customer service is faultless, they go above and beyond to make sure that their guests have the best experience, nothing is too much trouble. I strongly recommend eating in their highly accredited restaurant too where the food is authentic and delicious and the team are an absolute treasure! My daughter and I stayed for 7 fantastic nights and I hope to return again someday with my partner. Thank you all for such an incredible stay.

The Al Fassia hotel is a very peaceful place, I was in town for a conference, and it was great to be able to go back to a comfortable room each night and have breakfast around the pool, they also were considered with my gluten and lactose intolerances, which I appreciate. The staff was kind and very attentive at all times. I also had the opportunity to have dinner at the restaurant with a big group from the conference, and the food and service were incredible, I literally went speechless with their Tajine d'Agneau aux tomat sucrées, and would like to go back and taste many other dishes. Indeed, I would go back to Al Fassia if I had the chance to go back to Marrakech.

I have absolutely nothing bad to say about this place.

El Fassia was a lovely discovery… We needed a hotel for one night because our flight was canceled, and the resort where we were staying had no availability. And it's a good thing it didn’t! The experience at El Fassia was much more enjoyable. Starting with the local décor and style, which represents Marrakesh very well. The rooms are very spacious, clean, cozy, and beautiful. The staff goes the extra mile and always has a smile. The restaurant is sensational… we had a lamb shank that was delicious. Since it’s a smaller hotel, it’s very pleasant to be there, relaxing in the garden and enjoying a moment of peace and calm. If we return to Marrakesh, this will be our next choice for accommodation.

We loved the style and authenticity of this Moroccan Riad . Al Fassia Aguedal is reasonably priced and has not been turned into a soulless Disney style parody of itself, like some of the old favourites in Marrakech. Al fassia Aguedal still has style, heart and soul and the staff ooze warmth, kindness and care. The food was utterly extraordinary, without doubt the best in Marrakech. The pool is also beautifully clean and heated to 29 degrees which is almost unheard of in Marrakech! We can’t thank the Al Fassia family enough for their hospitality and warm welcome over the many years we have visited their beautiful country. Thank you so much, we can’t wait to come back! J&C

From arrival to departure all the staff without exception were friendly and attentive, loverly clean and comfortable place to stay, with a fantastic atmosphere, loverly pool and little touches that make all the difference. The restaurant where we have dinned on a previous stay in the area is an added bonus, with excellent food and service that reflects the hotels excellent standards . A short, inexpensive taxi ride takes you to the airport, or anywhere you may wish to visit. Try for yourself, you will not be disappointed.

Unusually these days when you stay somewhere, there was nothing we did not like.

Very quiet and clean. We were so well looked after by the staff, food and drink were all delicious and it was super easy to get in to the medina but far enough away to be calmer and more relaxing. Massage was excellent.

The only thing that didn’t make this a 10 is that the room was quite warm. Temperature was controlled centrally so we couldn’t put air con on to cool things down which meant sleeping with the windows open which was more noisy.

We really enjoyed our vacation in Marrakech, the Riad was wonderful, beautiful, clean and spacious. The staff was all super nice and very quick to help whenever necessary. The breakfast was delicious with a combinations of local and continental food, always accompanied by a delicious yogurt and fresh fruit. The Riad is only a few Km from the central square with multiple taxis available at all times and, if you prefer and the weather allows it, a nice walkable garden, leading straight to the Medina, we walked it almost every night. We were there during the earthquake and they made everything to ensure our safety as well as our peace of mind, and reparations started almost immediately wherever they were necessary (a few small cracks and some painting).