I recently stayed at Dar Asam in Marrakesh and had a wonderful experience, thanks to the exceptional service provided by the staff. The riad itself was clean and quiet, offering a comfortable retreat in the heart of the Old Town. While the location didn’t stand out as anything particularly unique, the charm of being in the Old Town is inherently delightful. However, what truly made my stay memorable were the staff members, Sanaa and Omar. They went above and beyond to ensure that I felt at home and that all my needs were met. Their dedication to making things easy and pleasant for guests is remarkable. They attended to every detail and were always willing to help, making the stay not just comfortable but genuinely special. A highlight of my stay was Sanaa's cooking. Her food was exceptional, far surpassing any restaurant in the area. I highly recommend asking her to prepare a meal during your visit; you won’t be disappointed. If I return to Marrakesh, Dar Asam will be at the top of my list for accommodations. The warm hospitality and attentive care provided by Sanaa and Omar truly make it a standout choice.

- You need to walk approximately 1 kilometer to reach a location where you can order an Uber. - The Old Town closes its doors by 11 pm, and returning late at night can feel like navigating a maze with Google Maps making no difference.

The location was perfect…very near the main square and spice market, and exceptionally quiet. Breakfast was very thoughtful…delicious jams and fruit, wonderful mint tea and coffee, and each day was something different. The room was very comfortable, and a good size. Good shower. But the very best of all were the staff…Omar is a gentleman…polite and friendly, whose customer service is impeccable. He came to the taxi to meet me on my arrival (taxis cannot get right to the door), served me mint tea and little biscuits, drew a map to show the best way to the square. Even gave his mobile number in case of any problems. Nothing was any trouble…he even made breakfast on the morning I checked out, even though it was very early, and then carried my case to the taxi. Omar…you are a star! 🤩

I loved everything!

The food was fab, especially the home-made desserts. Everyone was very nice.

The location is great, if you are not direction-challenged. It's in the maze of winding, narrow streets with motorcycles whizzing by. If you aren't comfortable getting completely lost, when you are on your own, then this might not be the best choice for you. With two people, or a more adventurous spirit, then this is excellent.

This was my favorite Riad ! The hosts Omar and Sana were attentive without being intrusive. Sana is a fantastic cook. It is well worth having dinner in the courtyard or the rooftop, weather permitting and never trust the weather reports 👍. No worries though, Omar will make your dinner really special wherever you dine. I loved the location right in the middle of the Medina. There was a walk to the Riad through alleys and over brick lined streets to parking which was a little further away because we didn’t listen to Omar ( our fault) 😁. Also, don’t expect to pay more than 7-8.00 US dollars for parking !! ( Omar’s handy tip) . The souks are around the corner and through alleys with many stalls of merchants selling their merchandise before the actual souks. Which allowed for even more choices and prices. You will not regret your stay.

Nothing to not like

The location of the Riad is perfect for access to everything we wanted to visit. It is only a 3 min walk to the Souks and a 10 min walk to the main square and night market. The Riad organised a driver to collect us from the airport and a cart to carry our suitcases from the taxi drop off point to the Riad. It was very efficient and very reasonably priced. The Riad was extremely clean and the en suite rooms spacious and very comfortable. The best part of staying at the Riad however was the staff, Sana and Omar. Not only were they incredibly welcoming and helpful, but nothing was too much trouble for them. They made our stay very special. They were happy to make restaurant reservations, book taxis, advise on where to go and how to get there, provide copious amounts of ice for cold afternoon drinks and even taking us to an eating place that was difficult to find on the map. Sana cooked us a delicious supper one evening and made sure we liked all the proposed ingredients. Both Sana and Omar were incredibly attentive but never intrusive. The service was second to none. We would highly recommend this Riad if you want to have an authentic Morrocan experience but be well looked after at the same time.

Nothing.

If we could have scored an 11, we would have. Arriving late at night Omar came and picked us up from the nearest place. They arranged a transfer for us and it was all very smooth. When you come in from the busy medina you walk into a sactionary right in the heart of the town. Very quiet, lovely atmoshere, lovely smell (the oil the heat up makes the whole place smell delicious without being over the top). The service from Omar and Sana was well above and beyond duty. Nothing is too much, there is always time for a friendly chat and big smiles. Sana cooked dinner for us two times and the restaurants in town have to be jealous that they dont have her as a chef. We loved our week in the Riad. Thank you so much Omar and Sana for making our stay excellent! Highly recommended!

That we had to leave :-( Nothing to fault, it was way beyond our expectations

The whole stay it’s been fantastic from start to finish! The riad is quiet, clean and cozy with a beautiful terrace on the top. Breakfast was unreal, different every day and filled with Moroccan specialties. Omar has been amazing, willing to help in every situation and time of day/night, we really felt at home. We stayed 4 nights and will never forget about this little gem in the heart of the medina.

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Gosh, where do I start! well, the unique and authentic ambiance, it was exactly what we hoped a riad would be in that it was welcoming, comfortable, simplistic and well located close to the excitement of the medina but down a quiet lane for peace when you need to escape the noise. It was spotlessly clean too and the breakfasts daily on the roof terrace were always delicious. The one night we stayed in for dinner (pre ordered) was a culinary treat too. Sana is a fabulous cook. But what really set this riad apart is the heartfelt commitment from Omar to ensure our stay is above and beyond expectations. I can’t express enough how grateful we are for their hard work, expertise and kindness.

Nothing not to like. I’m surprised some visitors to Marrakesh have not researched staying in the medina! It is impossible to get a car down the labyrinth of narrow lanes so you are met and guided by Omar from a parking square to walk just the last few metres to the riad. Also if you are the type of guest that expects a spa, swimming pool and other such facilities then I suggest you head to the new city where you will find familiar international hotels. But for us, Dar Asam was perfection.

The breakfast was ordinary but we really enjoyed the dinner which was excellent home cooked. Omar and Sana were excellent hosts and they went out of their way to help. They really did their outmost to make our stay enjoyable and at the end of our 3 days stay they were like family members.

My wife did not like the location which had nothing to do with the staff. I think people who do not enjoy Madineh may not like the locality. If you are driving and have hired a car this hotel is not suitable as naturally does not have a carpark and you have to get a porter to carry your luggage to the hotel. Furthermore, we left our car in a carpark in the periphery of Madineh and when later picked up the car we noticed it had a dent.

Spacious rooms, extra comfortable beds, convenient location, good facilities including the rooftop terrace, delicious breakfast and a great traditional dinner organised on request. Omar, Sanna and the rest of the wonderful staff made us feel welcome, promptly responded to our needs and really made a difference to our stay. Thank you! Tip: we stayed in the suites on the first floor which allowed for more privacy than the ones on ground floor, albeit slightly more expensive. I would recommend it.

Value for money is not the best, no credit card facilities in the property was an inconvenience (this is flagged in their communication on booking), shower in our room had little/no pressure and could not be used without spilling water in the rest of the bathroom.