The Riad was gorgeous and quiet. It's location was perfect because we could be in the suk in 10-15 minutes by foot and some of the most known attractions were round the corner. The best of all, without doubt, was the staff. Fatima, Ismael and Aziz made our stay incredible. From the moment we arrived they were very welcoming and accommodating and gave us lots of great advice. They put so much care into every detail and always made sure we had everything we needed. In fact, my fiancé was looking for some traditional lamb tagine and we ordered it on our last day at the Riad. The food was incredible and outstanding and we had the best time! We absolutely recommend the stay at Riad Villa Berna to anyone who wants to have an authentic Moroccan experience and feel at home at the same time. Thank you for making it super special for us!

Lovely traditional feel. Very cosy & all the staff were amazing. As there are only 6 rooms, it feels so personal. Ismail & Fatima were so helpful, and nothing was too much trouble. It is tucked away, so it was good to use the taxi the Riad offer. Ismail met us and guided us to the Riad. We quickly got our bearings and found our way round. Fatima gave us a local map and highlighted the key things we should visit - that was so helpful. The Riad is in the Northern medina and about 10-15 minute amble through the streets & souks to the main square (Jemaa el-Fnaa) - it's a great walk & we found different allies & streets everytime. Being slightly away from the main square is a real plus side as it means you see so much more of the medinas than if you were right in the centre.

It is cozy and you feel at home.

The location is a bit hard to find inside the old medina. Although it can be scary specially at night, there are cameras everywhere and one of the Riad’s staff is always watching and making sure the guests face no troubles.

Stylish interior, comfortable beds, good food (breakfast and a main course when we arrived on the first night) and excellent location in the Medina. My wife and I were celebrating our 25th wedding anniversary, and the Riad met our expectations and was very hospitable. The staff (Aziz, Ismael and Fatima) helped us with finding our way around, getting airport taxis and even getting a motorbike to the airport to pick up the room keys that I'd forgotten to give back. The service was v humble, thoughtful and hospitable.

The water pressure in the shower on the last morning was low, so the trickle of water was a surprise. Other than that, our stay was a delight.

Fantastic authentic Riad. Beautiful fixtures especially the lighting. Staff were excellent and exceptionally helpful especially Aziz and Ismail. Like a little oasis (with great WiFi) in the middle of the chaos of the Medina ! Evening meal in the Riad was fabulous particularly the chicken tagine with olives and preserved lemon. Desert trip with quads was fantastic arranged through the Riad.

Can be a little difficult to find your way through the narrow streets of the Medina especially at night however Google Maps was unbelievably super accurate.

Our stay at Riad Villa Berna was exceptional, we couldn’t have asked for any better. Our absolute favourite stay in Morocco. We arrived late at night in Marrakech, they organised our airport transfer and as the driver couldn’t drive all the way up to the Villa, Aziz came and met us and escorted us to the Villa. The Riad is simply beautiful, peaceful and the rooms are so comfortable. The staff, especially Aziz, Ismail and Fatima are wonderful, so welcoming and accommodating and are what made the stay so perfect. On our second night, we organised to have dinner at the Riad, we enjoyed a private feast on the terrace with the most amazing traditional Moroccan food, so do yourself a favour and make sure to have at least one dinner at the Riad. Breakfasts are also AMAZING, a gluten free breakfast was also able to be organised for me. Among the chaos of Marrakech the Riad is a little sanctuary, we are so glad we stayed.

Everything, in particular the staff. Very courteous and always willing to help. The Manager Fatima was outstanding. Always very helpful and a very nice person. We had dinner one night at the property and the food was excellent. Breakfast is also very good. The pick up service from the airport worked very well. I advise everyone staying in the hotel to order this service. Cars cannot enter the Medina and the Riad is not easy to find the first time.

The only minor point is that the Riad is not very close to some of the attractions such as the main square and the Baia Palace.

Starting from the shuttle from the airport, everyone was very personable and friendly. Aziz walked us from the dropoff to the riad since the location is a bit tucked away. The information about the city provided by Fatima was invaluable, and Fatima immediately booked us a wonderful hammam. Since we had just arrived, we didn't have cash to pay for the massage, but the riad was so understanding and lent us some cash that we paid back at the end of our stay. The location of this riad is outstanding as well. Dinner on the rooftop was wonderful as well. Breakfast was very impressive with a wide assortment of offerings.

The location and staff are great. The room is comfortable but small. The decor is beautiful. The bed is comfortable. Breakfast is delicious and served at a nice terrace.

The room could have more storage space and hangers. There's no place to put your suitcase at. The lights could also be better, and the room had a moldy smell but I think this is the case in many riads cause they were built to be in the shade. Adding a dehumidifier might help. Please add a larger bin in the room. The pre-arranged airport transfer was 1h late. For 70e/night could be improved.

Our stay at the Villa Berna was truly wonderful in every aspect. From the location to the riad itself, we couldn't have asked for more. We would like to highlight the fantastic staff, led by Fatima. Their attention to ensuring our comfort and the best experience was truly extraordinary. Even when we had to leave unexpectedly, Fatima arranged a last-minute transfer to the airport and prepared some delicious biscuits for our journey. The dinner experience provided some of the best traditional Moroccan cuisine we could ask for, and breakfast was also delightful! Every morning we’d look forward to enjoy it on the terrace. There’s also a little pool on the ground floor, that was very welcome in the 39.º heat to refresh my very pregnant self for a few minutes.

There is nothing we did not like.