It was so beautiful & perfect for my first trip to Morocco! I was a little uncertain because i’m someone who doesn’t like bed & breakfasts & will choose known hotel chains over boutique hotels. But I wanted to stay in the Medina & realized a riad would have so much more character. Wow, am I glad i changed from the original resort reservation i had. Everything was gorgeous & SO Marrakech & the staff & extra care was so lovely. I took SO many photos of my room & the common areas, it felt like a highlight of my sightseeing!! & all super comfortable. Will highly recommend to any friends/family.

Honestly i loved it all! But if anything that was less than perfect- The pool area was so small (as photos show & still nicer than many riads.) Still, on two days it was perfect for hour or so when i had it totally to myself. But it’s so small that even with only 2 other guests present & you won’t likely get a bed in the sun. Certainly not a deterrent & I found a little chair around the corner to catch brief sun. (& i moved to a large resort for last 2 days of my stay & with 3 pools & tons of chairs, it was SO crowded, I similarly couldn’t find any in the sun! So no reason to avoid, but just a reality. (& again, it was clean & someone even came to serve me a beverage which I didn’t expect).

Absolutely beautiful Riad. We were made to feel extremely welcome. The staff were all exceptional and we will definitely return. The breakfast was delicious and expertly served by our waiter who went out of his way to anticipate our needs and provided exceptional service. We had a meal in the Riad upon arrival which was also fantastic. I would not hesitate to recommend this place and indeed I am trying to persuade my female friends that this would be a fantastic place for city break the next time we want to travel. I did not feel unsafe walking around the back streets and indeed the locals in the Main Street were friendly and welcoming and all very helpful if we looked a little lost on the first day. The only thing I would have liked would have been an electric kettle in my room but that is because I’m an English lady who loves to drink tea immediately upon waking however the fantastic staff were always on hand to bring a pot of hot water or mint tea up to our room which was very much appreciated by us both. The reception staff were very helpful in booking us a local tour guide who helped us to get our bearings and was extremely informative when it came to understanding the history of Marrakech. Another highlight was experiencing a private Hammam in the Hammam belonging to Riad Kaiss. I cannot recommend this experience enough, just wonderful.

Nothing .. this place is exceptional. The standards of cleanliness could not be surpassed and the Riad itself is exquisite. I genuinely cannot find anything negative to say.

The suite is located top floor near a small swimming pool and has its own private terrace. Like in every Riad there are a lot of stairs to do but it was just even more pleasant to us. Large bathroom with a bathtube and large comfortable bed too. Also full with light and perfectly clean every day. Perfect location and easy place to find inside the medina, few minutes walk from jemaal el fna square and palais bahia. Also easy to cach a taxi from the nearby Ferblantier square. Breakfast was served in the inner patio and was wide and tasty. All in all the price deserved the experience.

Staff not really as welcoming as we expected. But what we didn't appreciate was the attempt to charge with hidden fees like the transfer booked upon arrival: we paid the driver the amount agreed but at chek out the receptionist tried to charge the sum again. But after complaining he receded from his unfair claim. That's the reason why I can't give top valuation

Riad Kaiss is a small, boutique hotel typical of the riads in Morocco. I had the best room in the riad. It was located at the rooftop and generous in size with a private terrace. The bathroom was at a slightly lower level, requiring the guest to go up and down a short set of stairs without a handrail; this was a bit problematic for me since I recently had a knee replacement. The room was very attractive and comfortable. I did not see any of the other rooms. The food was very good; we ate breakfast there in the morning and had one dinner. The dining is outside in a lovely interior garden. Even if you just want a coffee or Coke Zero, service is available throughout the day. The riad is located in the medina about a 10 minute walk to the main square - Jemma el-Fnaa. The location is basically on a side alley and quiet. This is in contrast to another riad where I stayed nearby which was noisy at night from people on the street. I should mention the Riad Kaiss is located in an area of the medina where vehicles are not allowed. The riad will help you move your luggage to or from a nearby traffic circle with their cart. Wifi service was very good. The riad has a small pool and deck area, which we used. The staff at Riad Kaiss was wonderful and so helpful. When we first checked in, they reviewed our plans for the next few days so they could accommodate any of our needs. At every encounter, they made an extra effort to meet our requests or food orders. They could not have done more to make our stay so enjoyable. Highly recommended.

Nothing really. This is a great place to stay.

The rooms were absolutely stunning, very spacious, high ceiling, and we loved having our own terrace. It felt like a really lush experience. Beds were also comfortable and having a bath was a nice touch.

All things considered, I'd still stay here again. Having said that, some small things would make it a 9-10 rating. For example, there was a good hair-dryer in our room that didn't work, we requested breakfast in our room on the first morning, but it didn't come, and the phone didn't work for us to call customer service. They seem like small things, but if you want to be in the luxury game, things need to be seamless from a service point of view also. Small tweaks would make it a lot better !

An unforgettable stay at Riad Kaiss! The staff was incredibly welcoming and attentive, making us feel at home from the moment we arrived. The rooms were beautifully decorated in traditional Moroccan style, spotlessly clean, and very comfortable. Breakfast in the courtyard was a highlight, with delicious local dishes in a peaceful setting. The rooftop terrace and pool offered stunning views and relaxation, while the hammam and massages added a touch of luxury. Perfectly located near Jemaa el-Fna, it’s a tranquil haven amidst the bustling Medina. Highly recommended!

Exceptional place to stay - we wanted to stay in a riad in the Medina and Riad Kaiss exceeded ALL of our expectations. The staff are truly all wonderful, the riad itself is stunning - a delicate and authentic respite, lovingly restored, away from the chaos. The food was excellent, breakfast very filling - fresh fruit - lovely pool - no plastic in the rooms - they even packed us a lunch on the day of our departure. I researched extensively and was thrilled to have stayed here. Highly recommend and be sure to book the hamman (and massage)!

Hmm. Not sure I would do the trek to the desert again, but that has nothing to do with the riad Kaiss.

Honestly, this was one of the best trips I have taken in recent years. The riad is absolutely stunning - it is so intricately and tastefully decorated, the location is perfect and the staff.... the staff were out of this world. Mohammed and Yolanda greeted us upon arrival and there was nothing they wouldn't do to make our stay the best it could possibly be. The food at the riad is AMAZING - breakfast, which was included in the price of our stay was plentiful and delicious. We ate dinner there also and it was out of this world. I would not hesitate to recommend any of my friends or family to stay at Riad Kaiss, my partner and I had the best time. We will definitely be back!!

Everything was perfect!

It’s a beautiful Riad, lovely spaces and very pretty details. The staff were super nice and helpful. The manager went the extra mile after hearing about some “trouble” we had with the check-in. The bathroom was brilliantly designed and decorated - fell in love with it! The breakfast area was peaceful and in the middle of a nice garden. They were in general very detailed oriented and ready to make you feel taken care of. It’s very close to the central places and cool streets but also distant enough to give you some peace and quiet.

The bedroom although it was nice, it was a bit small and the bed and pillows were not the most comfortable ones.

Amazing Riad just outside the main Souk area of Marrakesh which is also great for getting a taxi to and from the airport which for us was a perfect location. (Just be aware the google maps pin is not right!) The staff cannot help enough from start to finish. We had one evening meal which was excellent (although my partners dish was a different to the one listed in the menu). The space is super relaxing with lots of areas to sit and a small pool area. Room was really big and cleaned spotless every day. We were also helped with printing boarding passes and getting a taxi.

Nothing