Amazing location, not sure if you can be more central, 2 minute walk away from the Centraal station and 2 minutes away from the square with the Palace. Shops, restaurants and bars right on the street below, but we didn`t have any trouble with noise from them as the rooms are at the back of the building. The rooms were cleaned during the day, beds made and fresh towels put for us. The room was the perfect size for what we needed, 3 beds, and enough space to store luggage. We only really used the room to sleep and were out for most of the days and night and the room was absolutely perfect for this. Toilets and shower, although not ensuite, were really clean and modern and they were shared by a low number of people so we were never waiting for the toilet or a shower. There was a sink with a mirror in our room which to brush teeth etc. The room also came with some soap/shampoo sachets, which was useful as 2 people in our group forgot to bring any. Every time we entered or left, even very late at night, someone was monitoring reception and there if we had any issues (we didn`t have any but nice to know help was availiable). All the staff we spoke to were lovely and friendly, making jokes with us as we checked in and made checking out very easy and fast. Great value too, we were looking around and this was around the same price for 3 of us as it was for us to stay in a shared dorm in a hostel.

We didn`t have any problems, we found the room and entire stay lovely, but the only thing we thought others might want to know before booking is that we didn`t have an ensuite bathroom. They were just across the corridor, very clean, very modern, and there was never a queue for either the toilet or the shower. They were absolutely fine for us, but if you insist on having an ensuite, it`s worth knowing that not all rooms have them.

This ia a basic hotel with shared toilet and shower facilities. The staff are exceptional! The big guy on reception is the most hospitable man ever, nothing is too much trouble for him, a real asset to this business and one of the reasons we shall stay here again.

Bed wasnt the best although as somewhere warm and comfortable to crash out after a long day sightseeing it was perfectly adequate. Plus points more than made up for this like location, customer service, cleanliness.

the receptionist lady was very lovely and welcoming, as well as the little cat!! our room was very clean, and were provided with a cooling fan which was very appreciated. the shared facilities were kept reasonably clean.

(to no fault of the hotel) our room was ridiculously hot (about 33°c) - the sun beamed in all afternoon and we couldn’t open the windows properly as they opened inwards and my bed was in the way. the fan helped slightly, but we were still quite uncomfortable. there was also some pistachio shells in the shared shower that were left there for at least 36hrs, I would have expected them to be cleaned out sooner given it was communal.

We got a room with the most beautiful view of the canal and Amsterdam city, on the highest floor. I really appreciate the fact that we booked a room with sharing a bathroom but they upgraded us to this amazing room with a private bathroom and just an incredible window view. As this was my first trip to Amsterdam with my best friend, we were really happy staying here and would definitely come back if we ever visit again. The room seems to be renovated recently and has a brand new comfortable bed and everything was spotlessly clean. I would recommend this place for a short trip stay and you will definitely have privacy here.

The toilet and shower are in the same area, while you are showering there is no way to collect the water that runs out around the toilet seat, plus the whole Amsterdam can watch you while showering if you don't put the curtains down. I also find it funny how they manage to put sockets on the top of the wall, so we couldn't even reach out to it, to charge our phones, thankfully I had my portable charger.

The Hotel is located just a few minutes away from the Amsterdam central station. Supermarkets, restaurants and public transportation all in the near. If you have low budget and can’t afford expensive hotel then this hotel is the perfect choice. The lady in the reception was really friendly and helpful to us🙏. If we come back to Amsterdam we will definitely stay here again

The location is absolutely perfect, right by the train&tram station, right in the middle of everything, walking distance of all the big sites and loads of places to eat and drink. Staff were lovely and offered us a choice of 2 rooms (we chose the one with the view), offered us breakfast and were always polite & friendly. Rooms were clean and shared bathroom was constantly being cleaned and had no issues with it. Also had a sink in our room which really helped, the beds were really comfy and cosy. Have suggested it for anyone going to Dam as cheap and cheerful

Had no issues, I have seen complaints about the size of the room and yeah they are small but considering the price & location it's 100% worth the trade off

Central location to all the great sights, very friendly helpful staff & an all round great place to stay, we were just disappointed having 2 return home after such a great time away yet again, we have stayed in this hotel multiple times & wudnt stay anywhere else in Amsterdam, it's def a great place 2 stay

Nothing

Very good location for central dam, can come and go as you please. Provided towels and a packet shower gel. Plenty of toilets. Was a breakfast but didn't try it. Would stay again for no longer than 2 nights.

Mattress was filthy (footmarks and dirt). Room needs lick of paint as the walls as filthy too. No air con but a very very dusty fan was provided. Was loud with people playing music, running along corridors

In summary, my experience at the Neutral Hotel in Amsterdam was highly satisfying. The central location of the hotel made it convenient for me to explore the city, while the friendly staff created a welcoming environment that made me feel valued as a guest. Moreover, the comfortable accommodation provided a pleasant and relaxing stay. Overall, I thoroughly enjoyed my time at the Neutral Hotel in Amsterdam.

Wow what a view! Great location too. Amenities were clean, beds were comfortable & lovely surprise to have a small ensuite in our double room. So convenient to Centraal station and all trams. Easy walk to most attractions

So many stairs, but view made it worth while