The hotel was very centrally located, right across the street from the Arnhem Central Train station and within walking distance to many shops and restaurants in the city centre. The building is very historical and is known for its famous toilet located on the top floor, definitely an attraction not to be missed. I enjoyed the bath in my room. Staff were very friendly and helpful. The friend that I was traveling with had left his mobile charging in the hotel room and when I walked back to the hotel from the train station within 10 minutes, housekeeping staff had already left it with reception staff in the lobby.

Guests should be careful when crossing the street immediately in front of the hotel as there are both bicycles and cars and some of the crossings may not be immediately clear to visitors.

When we arrived, we were given a room at the back of the hotel on the 4th floor. It was absolutely tiny, with hardly room to walk around the bed to get to the other side. There was no storage for bags or clothes whatsoever. My partner put his things on top of the rack/ shelves where the coffee machine was, but it was very dusty and so his things got covered in dust. There was a lovely bathroom, but the room size really wasn't acceptable for the price paid. I went to ask if we could have a bigger room as it felt so claustrophobic, I didn't feel I could sleep in there. I was given a key for the room next door, however this was about the same size. I went back to reception and was told there was a bigger room, but it was cheaper, but we could move if we wanted to. On checking out that room, which faced the station, we found it was huge, and although it didn't have such a great bathroom (shower over bath, rather than separate shower), it had two comfortable chairs and a table. It was so much better! Can't understand why it was a cheaper room as it was much much better, it just didn't come with bath robes, which we didn't need. We really appreciated the reception staff being so helpful and allowing us to move rooms. Once we moved rooms, everything was good and we were very happy with our new room. Big windows, overlooking the station and big comfortable bed. Location fantastic as over the road from the station, the Luxor Live venue and near the beautiful park and town centre. The roof top spa was wonderful, with an outdoor sauna as seen in the photo and views of the town. The other sauna rooms also had good views. We would definitely stay here again but would make sure we had a front room.

The very tiny rooms at the back. I really think the rooms at the back should be joined together so two rooms become one, or should just be recommended for one person as a single room, although even then, there is absolutely nowhere to put your things and there isn't even any floor space to put a bag!

The style of the hotel is very nice. The rooms were clean and beautiful. Our bathroom was rather old though, which is not something I expected for the price. Overall uit was good though. The staff is extremely nice, the breakfast too.

I expected a bit more for the price. The room was really small. If you are on the bigger side, you can't get into bed (I'm a size XL and it was not really comfortable to get into the bed). It was a bit to expensive for what it was. I've visited hotels with the same facilities for a whole lot less money.

Everything went well, the service at the front desk was great, I was very impressed with 2 young men that helped me during the late hours. I will be back for sure...I didn't get the chance to experience the breakfast but next dear God's willing when I am back 🙏

I have no dislike...elevator one day can be modernized but no big deal. The main thing really very nice hotel and the location of the airport is great. Train and bus station are right across from the hotel. Cleanliness is the key..and it was clean!

My room was comfortable and well designed, with large windows. The breakfast was ample and enjoyable. Staff was helpful and accommodating, especially on my arrival. The public areas of the hotel were well designed and looked comfortable and inviting; the entrance is large and easy to find. The hotel has a pleasant cafe in addition to its formal restaurant.

Perfume from the hotel spa was a bit overwhelming in the elevator and corridor. There's very little not to like in this hotel!

The breakfast was exceptional. It catered to all nationalities, was fresh and of good quality. I particularly liked the yogurt, breads, meats and cheeses - and the freshly squeezed orange juice was outstanding. The staff were always helpful, but unobtrusive and the location was superb. The rooftop bar was a lovely place to spend the late afternoon and the decor was unique and beautiful. The fact that good quality parking was available at the central station (opposite the hotel) made it a good choice for anyone arriving by car, or train. I’d recommend this hotel to anyone wanting a city centre hotel in a beautiful relaxed location.

Nothing.

Location was excellent, and the rooftop bar was very convenient and welcoming after a day of traveling. Staff were very friendly on check in and the room was very comfortable.

As you'd expect with a hotel very near a city centre, the parking was tough. I paid for extra for a parking spot behind, but found my car was parked in when I went to leave in the morning, and staff weren't super helpful when I needed to get the car out.

Check in and check our were very prompt. Staff very helpful Room seemed to be newly refurbished with a comfortable bed. Although the room was at the front of the building, there was no traffic noise. Breakfast had a good selection of a variety of food and fresh orange juice and good coffee. Very good location for station, shops and restaurants.

Room was quite small, but adequate. Its a pity that the restaurant was fully booked for dinner on each night, no tables kept for hotel guests.

The staff were incredibly welcoming upon arrival, and check-in was easy and hassle free. We travelled to see Lady Gaga's concert in Arnhem, and the staff joined in on our excitement, and even gave us advice on how to get to the venue and what travel options were available to us from Arnhem Central station which is literally next door to the Hotel. The room was spacious, clean and well maintained and the whole place smelled AMAZING - I wish I knew what they used so I can have it at home! There was no street noise (which I would've expected being so close to the station) so the night was comfortable with no interruptions from outside noise! Will definitely recommend!

The air-conditioning wasn't working, but a fan was provided before we even entered the room so the issue was already resolved!

The hotel is BEAUTIFUL! Very close to the center, and lots of restaurants and cafe in very close proximity. The staff was very friendly and helpful. The room and bathroom very neat and very well decorated! I was VERY impressed by this hotel. I hope i can come back soon!!!