The staff were lovely and very attentive - we were given new towels, new teas/coffees and new soap bars/shampoo sachets every morning. Bed was very comfortable, balcony was lovely to sit at in the sun at lunchtime, and the kitchen has good facilities with a microwave, toaster, gas hob and electric hob. Shower had good pressure. Laundry facilities on site were also a big bonus (2 dollars for a wash, and 2 dollars for the dryer). Flowers around the motel are gorgeous, and the cats were cute.

We loved the cats, but the smell of cat urine was quite strong (not in the bedrooms, but around the motel). The rooms themselves could do with a bit of updating, notably the fake tiles stuck around the sink and cheap flooring coming unstuck in the bathroom. The useful facilities made up for this though and we still enjoyed our stay.

Price - about £75 a night for a whole apartment. The owner took the trouble to show me around and explain how everything worked, which was kind. Milk and bottled water were supplied. The place was very clean and cosy. It was also comfortable, especially the bed. The sitting room had two sofas. Fresh towels and additional coffee, etc were provided on the second day. The location was good: just 15 minutes from the tourist information office, where the intercity buses stop; and a couple of minutes from a Countdown supermarket; central Rotorua is quite small, so I was not far from anything in town.

Nothing amiss. It is not the .most modern of apartments but the price reflects this.

I have stopped here quite a few times, but not for a while. The staff are lovely and welcoming, the rooms are warm and comfortable with plenty of room and you can cook a meal if needed. The bathroom is a nice size and plenty of hot water. Towels changed everyday and are always fresh and clean. Also nice and quiet with parking onsite.

There is nothing not to like, although a possible decorating spruce up would be good.

Nice reception although it didn't smell very nice in there, the man was lovely and led us to our room about showed us around

There were stains on the single bed cover, also a pillow case had slipped off one of the pillows on the large bed, that pillow was quite disgustingly yellow, and unfortunately covered by a nice clean white pillow case, meaning that no one would notice, yucky, I'm going to keep this in mind for next time we travel

The room was always warm and had lots of facilities. Very cozy and comfortable for what we needed. Also the internet was a decent speed for video streaming.

The outside light would be sensor triggered at random times of the night, and there is a slight hum from the fridge or some other device, but was not a huge problem.

Spacious apartment with good facilities and well equipped kitchen. Nice to arrive to some fresh milk and bottled water. Teas, coffees, clean towels every day if you want them ( we didn’t), plus laundry facilities. Flowers and plants around the place gave more character. Also nice and quiet location! Efficient check in and the lady owner was especially lovely.

Nothing. Some might find it’s not as ‘boutique’ as they might prefer, but go ahead and pay another $100 a night!

Close to town. Clean and comfortable.

Pool was closed. Wifi very intermittent. Room dated and a bit knocked around but comfortable. The many cats were a surprise as were the cat barriers at each room . Lucky neither of us had a cat allergy. Room not cleaned during our 7 day stay (but given clean towels and supplies). Apparently due to Covid

Was super easy to find and great parking. Super friendly and lovely hosts. Room was bright and airy. Had a gas stop stove, microwave, jug and actual good sized coffee mugs. Beds super comfy and fantastic water pressure in the shower. The real bonus though was the gorgeous kitten outside :)

Some of the wall coverings were peeling off in the bathroom and the room was a bit dated but was still very clean.

Had everything we needed, clean & tidy. Easy access.

I left some battery charger behind and probably won’t get it back again. Bit sad about it but we traveled to Hastings and now have to buy another. That’s because it’s small and I had too many things to think of. Should have stayed longer.

Stayed here for 2 nites with a family of 5. Nice small motel, well equipped. Free parking available.

Would be better if carpets are not used. After many visitors the wear on the carpets could be seen.