The team there was so nice! The guy that qeckt us in explained us what we can do here for 20 minutes really nice guy

Comfortable and super fun facilities Very clean and accommodating to late check out and check in Free use of the spa was especially wonderful after a full day of hiking Hostel cat Blake was super sweet and loving as well

Security due to location unfortunately there is lots of theft in area and someone broke into my car in the night They have since added more cameras and were super helpful with the emotional aspect of that experience and gave video footage of break in / car theft attempt from a friend of an employee who happened to drive by as it was happening to try and get licence of getaway car and making sure my stuff was secure while I cleaned out the broken glass and packed up rental to return and swap

A great hostel in a great location. The staff are very helpful, and the people I met in the hostel were fantastic (both staff and other backpackers). Rotorua is a lovely place, and I extended my stay here for a total of two weeks because I was very comfortable sleeping here while searching for work. The room had lockers, and a desk that we all used on occasion. The shared space downstairs was comfortable, and the hostel even has a small library section, which I made good use of. The "owner" of the hostel is small, friendly and meows very loudly when he smells food. Pet him when you see him - it's the law.

The towels are a little expensive compared to other hostels, but it is what it is. I figure that the value of the accommodation more than outweighs that $5 charge.

The room was spacious and the bed very comfortable and clean. The room was also centrally heated which made it very cozy, as it was 2 degrees outside at times. My views were lovely and the hotel was situated just across the road from the event I was attending. I parked my car right outside,,so I could see it from my window. The hoast are lovely and friendly, and professional dealing with other inconsiderate guests. Highly recommend this place. The spa was lovely too.

My room was adjacent to the upstairs kitchen and dining room, which made it noisy at times. Might be helpful if the owners restricted the cooking times for the upstairs kitchen no later than 9pm. And no noise after 9.3pm for upstairs. . other than this. Loved my stay.

Staff is very friendly and helpful, they gave us a short tour around the place (bar, kitchen, hot tub, etc.) and explained how everything works plus gave us useful tips about things to do in Rotorua, where to eat and similar. The room is quite nice too, has everything you need, much better than what we expected. Location of the Crash palace is excellent, would definitely come back if I find myself in Rotorua again!

Room doesn't have a TV

The location was great, walking distance to the shops and a lot of the food locations. Short drive to some of the tourist destinations. The spa was neat and the eating areas were very cool. Nice place to sit and have a chat. Also came with a bonus cat. The room was nice and clean, and came with lots of plugs for charging. The bathroom was an older style but was a good size and did the job.

The door was a little hard to shut properly, had to give it a good push. Water pressure in the shower was pretty weak.

My room was super comfortable and clean, and it had good facilities, like a communal areas, it had two kitchens were always clean, a big backyard and a hot tube. As for the location is central, it is near to Pakinsave, Polynesian spa, Rotorua Lake, bus stop, library and Museum. The staff were very friendly and helpful with me. Thank you specially Bastian. Bonus has a cute cat.<3 (;

All good

It wasn't the first time I stayed in this hostel, and each time I felt at home. The staff is amazing, great common areas with a jacuzzi outside and two kitchens well equipped ! But what I loved more than everything else is Blake, the hostel's cat, always asking for cuddles or food (in truth, mostly for food 😺).

I always stay longer than expected.

The staff was nice and helpful, the hostel is well equipped. The room was cleaned every day, the location was great. There was heating.

The rooms don't lock on the outside, and the lockers don't lock. It wasn't an issue to me because it was off season anyway so not many people there, and I don't have anything worth stealing.

From the moment I checked in, this place was amazing! Bastion helped a ton during the check in process and was able to accommodate me having a bottom bunk. The rooms are incredibly comfy. The kitchen was the cleanest hostel kitchen I've ever used. The location is very central, and best of all, the cutest cat lives there.

I can't find anything bad to critique about this place. My stay there was excellent.