It was very cosy and warm, the bed was super comfortable the facilities ammenities were accessible there were extra towels and blankets The spa bath was a highlight the shower had amazing pressure it was a nice space to spend our weekend close to town etc

The spa was small could only fit one person The housekeeping staff always came early when the guest book said they would be there at 10 they were early every day which was invasive The no smoking really let it down for us in our own private courtyard that we paid for that was apart of the room was a real NEGATIVE didnt like that at all

Room was exactly what the pictures looked like. Great layout and super comfy bed. I'm on crutches at the moment after knee surgery and it was easy to get around the room. Could comfortably fit my shower chair in the shower too which was a bonus! Quiet, good heating option (heat pump) and would definitely stay again.

Probably only the TV channels (it's all online which is a bit fiddly and quite slow) but we had access to TV, and honestly wasn't there much to watch it, so it was all good :)

A friendly welcome and shown to our room, number 1. A bright, clean room including a small kitchen, lounge, bathroom with shower and sofa bath and bedroom. There was also an enclosed very private patio with table and chairs and a BBQ. The apartment was furnished well and was very comfortable. A handy location to the lake front and town which has a lot of charm and plenty of amenities and restaurants Thoroughly enjoyed our stay and can highly recommend the accommodation.

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The property is in a great central location with only a short stroll to the centre and lake. The rooms are quiet and our room had a fantastic view of the lake and the Mt Ruapehu in the background. Everything was clean and the room had all we needed.

The Airconditioning above the bed was making a low ticking sound which was noticeable in the evenings.

What an awesome motel!!! Beautiful room, with new carpets, hi-tech tv with Sky and Netflix, underfloor heating and beautiful decor!!! We loved our stay and would highly recommend.

The location is great, under 1KM from town, the room was very clean and tidy, really warm and cosy with heat pump and underfloor heating. Kitchen was well stocked and you can easily prepare a meal if you wanted. Friendly, helpful hosts. I think this will be our go to accommodation when visiting Taupo, we loved our stay.

Unit was clean and tidy, good size for our needs. Staff on check in and key return were courteous and friendly. There was good parking as we had 2 vehicles

When I booked on Booking.com it was indicated that it would be a downstairs unit which would have been better as we had an elderly family member with us. Luckily he is still pretty agile. Definitely could have done with more sugar sachets in the room, only 4 for 3 people.

loved it, perfect for us revelling with a one year old. A large space with well equipped kitchen. the bedroom was large and there was space for the porta cot in the bedroom, the lounge had two singles which was great because we could close the door on the bedroom with the baby in there. great courtyard off the lounge. parking right outside the front door! all in all is was super easy and a relaxing space

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Pleasant & easy check in. Lots of parking. In the room, tasteful decor, neat & tidy, large room. Awesome hot water & pressure. Kitchette was handy with essentials available. Heated towel rails & bathroom flooring a lovely bonus. Had a lovely stay in a nice warm room with a super comfy bed. A short walk into town, with lots of food choices.

The room was clean. Bathroom could have had brighter lighting

when booking I did see no smoking would never smoke inside that is why we booked a room with a courtyard on arrival the courtyard had a sign no smoking $200 fine. I understand smoking is very anti social but outside I believe should be okay. The motel needs to make this much clearer.

We liked the kids having beds each with a tv in their room, the spa bath was great for everyone, plenty of space for luggage and to hang clothes and space to charge, put make up on, write in journal area. We absolutely loved the heated floors.

We were upstairs so it was abit of a hassle to take all our luggage up for a family of 6. We have 4 kids so it was definitely stay in the room for them as there wasn't much else for kids to do but that was fine as we were close to ac baths and had lots of places to go for dinner and breakfast.