Great location loved the spa bath in main bedroom very warm nicely set up apartment desided to stay a extra night as we enjoyed our space so much so the first 2 nights we are a ypung family of four two kids an my partner and myself our kids are 6 n 11 and both found our apartment awesome 👌 thanks will come again we loved having the end room number 1

Would of loved some spreads for toady ect or littke butter saves having to buy those things for short time was raining so couldnt enjoy the outside pool be cool if was heated slightly but overall cool time

Shower pressure was weak.

Right across the street from the lake and a short walk to the restaurant area, rooms and bed were comfortable and the spa was great too. The host was lovely, he took my dirty washing and washed it and then gave me a clothes hanger to dry it on, very very helpful. Will definitely stay here again.

We had roadwork's outside on the last night, which not the hotels fault but think the walls are on the thin side as I could hear our neighbors moving around as well. I'm not one to complain about shower pressure but it felt like it was ripping your skin off it was so hard. No option to reduce pressure

There was an incident with the room we had booked at our original motel and they kindly rang around while we were en route (with our permission) and found Le Chalet Suisse for us. We were a little disappointed as we had chosen the first motel for very specific reasons. However, the receptionist at Le Chalet Suisse was lovely and we felt very welcome. We know we were lucky to get the room at short notice at New Year. The location was great, within walking distance of the restaurants and shops in the township and we enjoyed our room with its view over the pool and Bumper Cars to the lake and promenade. Very clean, great shower pressure, and spa bath upstairs. Full kitchenette, two toilets, air conditioning, and the most fabulously comfortable bed. It was so relaxing we decided to stay a second night and they were able to fit us in.

It wasn't a dislike, more of a note for others. The chalets are two storied wi quite steep stairs and left to our own devices we wouldn't have chosen that as my husband suffers from a back injury. However, in this case, beggars could not be choosers and we managed for the short duration.

Lake in front, restaurant and mini golf to one side and town literally on other side. So convenient to everything. Great value for $$ and very friendly staff. And the views from the decks amazing.

No Recycling bins available, went during odd chills months? (Nov) and the bed was freezing, had to sleep with extra clothing, maybe electric blanket be nice. Spider popped out from under my pillow 👀🕷️ hence the lost point.

Great location, five minutes walk from the central waterfront restaurants! Hot tub, pool (too cold to sample) and pretty decent lake views from our front unit. Nice lounge area with fast WiFi, flat screen TV, heat pump, and panel heaters upstairs so we were warm all the way through our stay. Very clean and tidy unit.

Beds were surprisingly less comfortable than expected- mattresses with very distinctive hollows each side, bathroom very cramped for the size of the unit, and car parking tight and quite difficult to access for a number of guests we watched try to maneuver!

Location and price. As solo grand parent with 3 young children i could manage to afford this. And open plan downstairs I could see what kids were doing. Also liked having tv upstairs and down. Was nice and warm upstairs and down.

The open part of the wall in the upstairs bedroom. Noise was microphone louder downstairs especially at night as had babies sleeping upstairs.

This was perfect for us. Great location, great pool and spa pool, great kitchen, great to have effectively 3 bedrooms for the 4 of us (parents and 2 kids). One of the fans in the bedroom was broken and the manager went and immediately bought a new one. I wish we'd stayed here longer and we'll definitely be back for another stay!

Heat pump for the two upstairs bedrooms would have been ideal but the fans were really good alternatives.

We enjoyed our stay. It was clean and comfortable with most essential items in the kitchen that we could cook for the whole family. The gentleman at the reception was kind helpful and thoughtful. Great location. Walking distance to love Taupo sign.

It was a bit noisy in the evening as it’s located on a busy road.

Fantastic location with fabulous views of Lake and easy stroll to restaurants and shops. The bed and pillows were most comfortable we've slept in since arriving in NZ couple of months ago.

Some updating is needed and paint touch up in places but was very clean and well equipped. TV in odd position to watch from couch, but too much to do in area to watch it anyway. Would happily stay there again.