Beautiful hotel, great staff. Lovely big rooms, central to many bars and restaurants. Can't wait to visit again.

The hotel has a pool club which takes away from guest having access to the pool at times. I definitely found that to be frustrating. People were loud/ noisy. Would be better if the pool club had set hours. The hotel guests should be the priority.

Wow! Tropical Suites is nothing short of amazing! It is so beautiful - right on the water with an incredible pool, bar and restaurant. Our room had a patio and full kitchen, was a perfect size for a full week in Bocas Del Toro. The location is perfect, and the staff was so helpful in answering questions and helping us to book water taxis and tours. I highly recommend this hotel!

Nothing at all - it really was the perfect staff. Beautiful hotel, amazing staff, quite and fun - the restaurant was so good and the pool is awesome. This made our staff really special in Bocas del Toro - would come back in an instant!

The deluxe pool side bungalow was the perfect spot to spend evenings on the rooftop terrace and watch the boats zip in and out. All of the staff were friendly and helpful and I loved being able to jump off and on the water taxis the scheduled for us and pay for it all at check out. The day trip the have to Palmar beach club was a highlight! The pool was clean and refreshing and the daily breakfast was delicious. I’m glad I listened to other reviews and bought it when we booked. The wait staff were all pleasant and the drinks and food were so good! Also, there was a mini fridge in the room that was great to keep some waters ice cold from a hot day exploring. To address noise/music that comes from Aqua Lounge across the water, it wasn’t anything that kept us awake and was more white noise than anything to us! If we ever make it back to Bocas Town, I would definitely stay here again.

Location absolutely fabulous and food lovely. Staff are incredibly friendly and wouldn’t hesitate to book again if we ever come back. There are some rooms that have their own rooftop sun loungers and chairs which looked great (if the rain holds off). Coffee maker in the room and the is coffee replaced everyday

Decking area is quite small so only about 10 ish loungers and people not in the hotel can use them if they pay to eat. They do ‘event’ days open to the public so sometimes the pool area is really busy in the day/late afternoon. We had a great balcony which meant we could sit out on it even when it rained, unlike the ones with their own rooftop sun terrace, but the rooms with a patio on the ground floor especially at the back I wouldn’t want because they are not very private.

Excellent; could be the best in town. Location is perfect, next to the docks and great restaurants, including the hotel's own. I asked for and got a higher unit - two floors up - and spent much time on the balcony, watching the world go by. It was surprisingly quiet, and most nights I slept with the balcony doors open and A/C off. No mosquitoes either. The room is spacious, the bed comfortable, and there's a spa tub! I also liked that the maids would make up the room while I sipped coffee on the balcony. Two bikes are available for guests to rent at a competitive price.

Filling the tub takes quite a while; not much water pressure, no big deal. A microwave would be nice because the coffee maker turns itself off when finished, so your last cup might need a bit of re-heating.

Nice spacious room, comfortable bed, nice tv, large balcony and plenty of restaurants nearby.

Very noisy. Even with everything closed you can hear the nearby club blasting music all night, then at 7am the cleaning starts with doors banging and brooms hitting walls very loudly, it's really hard to get some rest. There was construction which i was told beforehand but besides the noise of the construction, there was constantly workers right in front of the balcony so frequently i had zero privacy, considering how much i paid extra for the room with the balcony and sea view, i feel they should have offered a discount, as it stands it was wasted money. The shower temperature was very unstable, and no microwave in the kitchen.

The hotel was well appointed and the beds were very comfortable. The rooms were exceptionally clean. The food was excellent and the staff did a great job. The view of the ocean and the islands were a welcome change from the cold and snow. The hotel is located close to many shops, restaurants and other amenities.

The bars in the area could be noisy at times and one night didn't close till 3AM. If you are a sound sleeper, it won't be much of an issue. Water taxis are a must and start early. It's just something you must expect. It's not an issue after dark.

This hotel is just amazing. We were thinking about this hotel from the very first time we had decided to visit Bocas del Toro. And it was a good choice. The view from the apartment? Amazing. We also decided to stay another night, unfortunately the same room was booked, so we moved to another room - pool-side cabin. And that was amazing as well. The location is absolutely perfect as it is 1 minute walk from the pier where boats from the land arrive. The sea-view apartment is very spacious and clean, with a big kitchen corner. The pool-side cabin is clean and with a beautiful view. After the first night we watched dolphins during breakfast just in front of the hotel. After a night in the pool-side cabin we watched dolphins swimming in the golden waters during sunrise from our bed. That was intense.

Some of the staff was quite confused

Everything! The staff were all amazing, very accommodating, every single one of them. The pool was fantastic to relax in. It has a great swim up bar and a jacuzzi seating area to soak up the views. The deck is great to catch some rays and watch the day turn in to night. It's hard to pick a favourite part of the stay, but the penthouse suite had the most amazing wrap around balcony with a view of the whole bay, for me this was heaven, to just sit and watch the boats pass by. The weekend can get a bit noisy with sounds drifting over the water, but we kept the ac fan on to help with this, and in spite of this, I would still choose here ten times over!! The food was delicious. I highly recommend the herb crusted mahi mahi and the coconut margarita. Don't hesitate to book your stay, it's an absolute gem of a place!!

Great location, beautiful views, relaxed environment overall. Check in was smooth. All stores, restaurants are all walking distance. Important also that water taxis are close as well.

Restaurant was a bit underwhelming. We wanted to order breakfast at 11am or so, we couldnt order a specific dish but only the fixed brunch menu. In itself not an issue but it still included the same dishes as the breakfast menu and we were 'forced' to spend more money. The good news was that the brunch menu included unlimited drinks....