The staff was super friendly and smiled every chance they got. Always willing to land a helping hand. There was staff everywhere. I was constantly offered massages by the lady in the massage room, but I declined. The front desk was amazing. Breakfast was decent. The balcony was excellent. I had a great view, but I wish I was on a higher floor. The executive lounge was cool but was rather bland. The gym, now the gym, was excellent and what I consider a full gym.

Ok, so I understand they were a or are a convention center as well. I should've just picked better. I didn't like the casino in the hotel. Also, I had to kill a roach in my bathroom. I'm very understanding that certain insects can't be stopped everywhere. As someone who travels a lot, I notice certain things. The faucets could've been cleaned more. Also, I really didn't like the bathroom floor metal door stopper being a big silver metal block that I could step on or stub my toe. I believe you guys should move that. Also, the remote to the TV seemed a bit stuck when trying to watch it.

the room and the jacuzzi

check in staff did a provisional charge on my credit card for the double amount of the room. I explained she was making a mistake but she answered that it was not wrong and otherwise at the check out it will be corrected. Although it was corrected at the check out it did not reflected immediately. The double amount for the prepayment was corrected 4 days after. I would have been better for the check in staff to reviewed the amount as requested.

The location is quite but central in a beat area of San Isidro. There are a couple of places across the street that are very good. The staff is very nice and kind. The breakfast was great and it was awesome to have a heated pool during our stay in Lima.

The hotel rooms and lobby areas looked a little old and the decoration was a little dated.

Best stay by far over the past two weeks in Peru, Uruguay and Argentina. If I could give more than 10, I would.

I'd be a real nitpicker to come up with something. Oh yes, loud people in the bar. But my room was 8 floors higher so not a problem.

Location and the breakfast service of Mr. Guillermo Montoya made my stay very PLEASENT. Thank you Mr Montoya for your excellent service.

Location, cleanliness, staff, breakfasts. Great place to rest. The location is very beautiful. Easy to reach everywhere.

it was very well located nice neighborhood and safe

the basement bar was u see renovations would it be cool to check it out

Room sizes and location

Price for extra few hrs after check out

Everything really nice

Nothing, all good

The location was perfect and the amenities were excellent, but the staff was AMAZING and it made our trip that much better!