Location. Historical building. Equipment.

The AC system was not working. After a day spent between 35 and 42 ° centigrade, it was tough. We arrived late (23h00) and they alerted us to the problem but they said they would put an “air column” in the room. We assumed it was a portable AC system. It was not. It was only a ventilator that blew hot air in our face. The next morning, when I complained about the fact, the receptionist was very rude sticking to “You were told there was a problem with the AC”. In fact I was. On arrival. At 23h00. But I had booked an AC room through Booking! The personnel was polite, with the exception of the mentioned receptionist.

What a lovely surprise this was - staying in a castle on the last night of a long road trip. Our room overlooked the courtyard with big windows which let in plenty of sunlight. There was plenty of storage and beds were comfy, we had a good sleep. The bathroom was a little dark but everything you need is in there and the shower is really good - powerful with plenty of hot water. The aircon in the room was the best we've ever had! Very efficient and a real good plus point - it doesn't switch off when you take your room key out of the slot, so room is nice and cool when you return. We had a meal in the restaurant, a good choice on the menu and not over expensive. Very good wine list too. We had a problem with our dates and needed to amend them last minute, I emailed the hotel early on the day before we were due to arrive and asked if we could come a day early. The problem was dealt with very quickly and when we arrived later in the day the receptionist was expecting us - very impressed :D Alvito looks like a really interesting village and we were disappointed that we only stayed one night so didn't have time to explore. Have booked to return next month for a longer visit.

It was a real castle! Being able to walk around and explore the grounds was fun. I liked that the decor in the room seemed to match the whole castle thing

I hate to say this but honestly the "BBQ buffet" that was served in the restaurant the night we arrived was nearly inedible. Almost all the dish options were truly terrible - it was a bit of a shock that almost everything was so poorly cooked. Sausages were sliced then cooked until hard as rocks - nearly all the meats were very overcooked and tough to chew. The "pesto pasta" dish was cold spaghetti with some dried basil shaken over it. The chocolate mousse was liquid and the other dessert (a meringue I think?) tasted like nothing. Literally like air - no flavor at all. But staff were kind so maybe just the kitchen needs some work!

love the breakfast options especially the fresh squeezed OJ. everything was fresh and delicious. Room was comfortable and clean. i love baths so i welcomed the bathtub ! Grounds were great and the pool was perfect on a hot day. loved the orange trees. Accompdations surpassed my expectations!! place would be Ideal for a small intimate wedding or special occasion!!

the only recommendation would be to add flowers ( even wildflowers ) to the grounds and entrance!

Absolutely beautiful building and property. Exactly like the pictures. We were there on a rainy day, so unfortunately could not use the pool. However our rooms were absolutely grand and perfect. The staff were all friendly and helpful. We stayed on premises for dinner and it was great, the included breakfast was delicious as well. We walked down the street to the one local restaurant and enjoyed a true local Portuguese meal.

This is not a change for the hotel, just a general note that there really isn’t anything to do in the area. We knew this when we booked our stay. We were just looking for a low key place to stay and relax after a lot of touring around. It was perfect for our needs. A few more game options (for kids) in the game room area would be great!

We wanted a Portuguese castle experience during a road trip and we decided to stop there, we got what we wanted. Room was huge. There was no haunting in the place at night, it was very peaceful. Thankfully, the food was good because there were no other places to eat in town at that time. Bathroom is modern. The castle can be visited and there is a garden with trees.

It was a cold and rainy winter night in February in Alvito. The heater had some difficulty warming the room to my liking but it was ok. We took a walk outside but the town was extremely quiet, with a few passing cars and the only living thing we saw other than the Pousada staff was a dog.

The staff were excellent and very welcoming. The restaurant choices were limited but reasonably priced and good value. The room was medium sized and looked into the rather bare courtyard of the castle. The public areas need to be refreshed and the grounds were not as lush as in other pousadas. All the pool chairs were taken. There were only about eight spots available. Perhaps buy more chairs. Good parking space nearby. Nothing to really see in the town itself, but a good stopover on the way to another destination.

The property located in an old castle with nice and green courtyard. Absolutely amazing experience staying in the castle.

We booked a dinner at their restaurant for our anniversary. And when we came, it was a buffet with very oily, poorly cooked meat, halfway cooked potatoes, etc. We were disappointed. It’s better to eat somewhere else.

The atmosphere of the town and hotel was great, and the historic nature added a lot. The room was comfortable and clean, staff friendly and the evening meal very good value and tasty. The pool was a great relief on a very hot day.

Breakfast was less exciting and coffee tasted bitter and stewed, but there was an adequate choice of meat, cheeses, warm items. It would have been nice to have tables laid ready outside on a warm day.

The castle is incredibly pretty, with spacious rooms, a lot of light, and a nice pool. The staff is very nice and attentive. Their dining experience was also good.

Our AC fan has an issue and was making a high pitched noise that made us turn it off for the night (no one fixed it). The town doesn’t have dining options but the hotel requests guests to ask for lunch and dinner in advance otherwise they won’t have the cook or food available.