I cannot say enough how WONDERFUL this hotel is! Staying there several nights, we loved our room. It overlooked the walking street as we enjoyed listening to the music down below when we rested in our room mid day. The windows also seal and block out every sound if you want quiet. Everyone on the staff team is exceptional in every way with recommendations, questions asked, and helping you! The breakfast spread was awesome, too, with very accommodating hours. Telmo went out of his way to arrange help, make several phone calls, and even walk with us when we desperately needed something. Another time, my leg was acting up and they even delivered ice with towel to the room to rest on my knee. The communication through messages was prompt and helpful as we planned our first stay in Portugal by ourselves. They even commented on something in our messaging that mentioned months earlier. They really do give a personal touch. The location is perfect as the restaurants and shops are level all around, which is great at the end of your day when you are tired. Stay here! We hope to come back and will definitely stay at Be Poet Baxia.

Our stay was wonderful!

The location of Be Poet was so central it was untrue! Easy to get to Rossio Metro station and also around town and restaurants and the sights. The room we had was 1003 and certainly adequate for what we required. It was clean, had a safe and accessible via a lift. The breakfast was buffet style and there was plenty of it as well as being delicious. The staff were exceptionally friendly and helpful especially Soraia on the front desk, exceptional customer relationship skills.

One small issue but it in no way affected the trip or stay was that the shower wand worked superbly but where it was attached to the shower was not adjustable as kept falling down. To be clear, this in no way ruined or upset our stay. It is just a small thing for maintenance department to address.

I don't know where to start when it comes to the Be poet Baixa hotel.. First of all, the hotel is located in a perfect location, in the center of the city. It is close to everything, metro stations, public transport, places where you can take Uber, many attractions... The rooms are spotlessly clean and smell wonderful, the towels are changed every day and the beds are super comfortable. Incredibly comfortable and great to sleep on. The breakfast was excellent and gives you a lot of energy needed for a whole day of walking and sightseeing. The hotel staff is phenomenal. It is a team of young people who are extremely dedicated to their work and their guests. All to one! I'm sure that Lisbon offers many wonderful hotels of even higher categories, but my heart remained exactly in the Be Poet Baixa Hotel, for a reason ❤️ and that's why I will definitely choose it again for the next visit. As someone who was traveling alone, each of the details listed above was extremely important to me. You exceeded all my expectations and I thank you from the bottom of my heart for the wonderful memories I have from Portugal, thanks to you in a big way. Aleksandra

You can’t get a better location!! it was perfect! in the middle of the buzzy centre. Staff was very nice, polite and helpful. They offered us a contemporary glass of Porto on arrival, explained the main attractions in the city. Very helpful. I was also impressed with the housekeeping, very thorough. Little balcony was cute. The room was big enough for a couple with 2 suitcases. Safe and a fridge in the room. Breakfast with variety of foods. Fruit and cakes. Lovely setting.

I would not say I didn’t like, but something the hotel management could look into. The room could have been decorated better and by this I mean a picture or a frame on the wall. It just looked very clinical. Only one bottle of water free. I think tap water in a hot climate country should be provided free of charge. And the cleaners did not wash our glasses on the last night. On that note I will say again the room was always cleaned and left absolutely immaculate for us!

Be Poet Baixa, a boutique hotel, is perfectly located in central Baixa for a first time exploration of Lisbon. A short walk to Rick Steves’s walking tours, a 6 minute walk to the Rossio Station for a day trip to Sintra and a 4 minute walk to Praça da Figueira with tramway service to Belem. The rooms are small but nicely decorated and well-appointed with a Nespresso type machine, safe, hairdryer, good Wi-Fi connection and plenty of outlets for charging electronics. Some rooms overlook the busy pedestrian Rue Augusta, but the windows are sound proofed and do a good job at keeping most of the noise out. The bed is comfortable with soft sheets. The bathroom is smallish but has counter space around the sink and a reasonably good sized shower. There is some storage for hanging clothes and a place to put one suitcase but not much more. Staff is friendly and helpful. Breakfast served in their restaurant had a nice selection of mostly cold buffet items – breads and rolls, cheeses and cold cuts, a good selection of sliced fruits, cut vegetables, yogurt, cereal, a large selection of pastries, jams and juice. For hot items they had two kinds of scrambled eggs, breakfast meats, beans and mushrooms. Filtered coffee is served to your table.

Room is a bit small

Love this hotel! Great people.. quite helpful with giving me directions. Also printing emails and covid papers! For the "Be Poet" theme.. loved the books on the walls and the letters on the floor. Followed with the decor of the doors and hallways. Rooms were well done and clean... showers had hot water.. very hot water which I love for a shower! Would be back in a heartbeat if I could!

Although probably not part of the hotel.. the breakfast could have been a bit better in the egg department. Not a huge fan of scrambled eggs! Nice selection of fruit and cheeses.. and the coconut topped cakes were delicious.. service staff was friendly and very fast!

Really enjoyed our stay! The location is right in centre. And the staff is super super friendly.

perfectly located, well appointed, superbly helpful staff. highly recommend!! plus breakfast was delicious.

EVERYTHING. IF YOURE LOOKING FOR A HOTEL ON BOOKING FOR LISBON DONT BOTHER LOOKING FURTHER THAN THIS HOTEL, IT WAS ABSOLUTELY BRILLIANT, THE STAFF WERE INCREDIBILLY PATIENT, KIND, HELPFUL AND FRIENDLY, THEY HELPED MAKING BOOKINGS FOR RESTAURANTS FOR ME, THEY HELPED ME SEND PARCELS BACK HOME, THEY EVEN HELPED ME CARRY IT TO THE POST OFFICE, THE POSITION IS SO CENTRAL, IT IS CLOSE TO EVERY SINGLE THING, IT IS 5MIN FROM ROSSIE STATION WITH HEAVY LUGGAGE, AND THE BREAKFAST WAS PERFECT EVERYTHING TO START A DAY OFF READY FOR TOURING AND IT ALSO SAVES MONEY IN BUYING MORE FOOD DURING THE DAY, AFTER MY BREAKFAST I WAS ONLY ABLE TO EAT AT DINNER TIME AGAIN, NEXT TO THE HOTEL IS THEIR PASTRY SHOP, GO TRY THE PORTUGUESE TARTS THERE THEY ARE UNBELIEVABLE THEN RIGHT ACROSS THE ROAD AFTER DINNER THERE IS A FANTASTIC ICE CREAM SHOP AND THAT IS THE PERFECT WAY TO FINISH OFF A DAY. AGAIN THIS WAS THE BEST HOTEL EVER AND I WILL DEFINETALY BE COMING BACK HERE

WHOEVER FINDS FAULT HERE HAS A PROBLEM AS IT IS PERFECT

We were welcomed warmly with port and natas, which was wonderful after a difficult delayed airline experience. The location was excellent, in the middle of the main pedestrian road close to everything, and the room was absolutely quiet. The windows were easy to open to see and hear the street performers and to close tightly to keep out the sound. There was always someone available at reception. Since we arrived after midnight, this was perfect.

The room was a bit small and the bathroom sink was difficult to use without splashing water on the small counter... An included continental breakfast would be nice.