Room and the bed linens were clean. Spacious bathroom with enough room for all the towels, soaps, cosmetics, etc. Comfy bed and pillows. And the breakfast was really tasty, a lot to choose from - savory and sweet, from eggs to cereals. I especially liked that I could toast my bread. A bonus was that the staff at the reception had employees who speak English and German language, so both my mom and me could communicate well with them. Metro station is right in front of the hotel entrance (couple of stations to all the other Metro lines) and the lovely Zoo is just 1 metro station away.

Some would say that the room itself is a bit smaller, but for me it wasn't the issue since it is cozy and has big windows with sunlight. Nothing I didn't like.

Very good location, only a 2 min walk to the Metro station. They also have underground parking if you’re driving there, but do keep in mind that it’s paid per diem.

The underground parking was a little difficult to find, as we initially didn’t know we could drive on the cobblestone path behind the hotel - we initially thought it was a pedestrian path only. It’s not really a bad thing, just wish it would have been easier to navigate.

Hotel Acores Lisboa offers well appointed rooms with modern amenities and great connectivity via the subway that is right right outside the doors of the hotel and so is the local bus stop. Rio-Sete bus station is an 8 min walk to get you buses all across Portugal. With wonderful parks nearby, this is an ideal location for someone who wants to make the most of their day in Lisbon yet a quick ride back into the hotel any time of the day. The breakfast spread is nice too with a lot of cold cuts, sausages and fruit along with loads of other stuff. But the charm of staying here is really brought by the staff. Everyone is always smiling and ready to help out. Very efficient and prompt in service delivery.

There was nothing to not like :)

the facilities were excellent.

a bit of an enigma here. we met some staff (the waiter who served us the night we ate there) , and some of the reception staff, were excellent. the guy who checked us out was was boarder line rude. we booked (and paid for a room with a balcony) but “they were occupied “. tough luck for us I guess.

Excellent substantial breakfast with choices to suit everyone. Our room was spacious , spotless and well stocked with electrical equipment and toiletries. The tv had a choice of channels in a variety of languages. There is a metro station right outside with easy access to El Corte Inglis and the enormous Columbo shopping centre and all the beautiful sights that are Lisbon. It is also ideal for the IPO hospital in Lisbon.

Absolutely nothing.

Our stay was very short and we spent very little time in the hotel. However, we were impressed with the reception staff who were very helpful and had a friendly but professional approach. The car parking system was very good and the rate was reasonable. We liked the location , close to the metro for getting around the city and the neighbourhood was pleasant with cafes and restaurants just a short walk away.

We arrived late from a delayed flight and the staff was very welcoming. They were very accommodating with our request for a late check out. The staff was very patient in giving us directions, food recommendations and reminders to be wary of our belongings. The property was next to a train station, perfect to move around.

The staff were very welcoming. The room was well appointed, a good size. The room was light & airy. Proximity to the Metro (very close) A 10 min walk to the rail station. A good restaurant & great buffet breakfast. nice to have a kettle available too.

The room was warm. The air conditioning seemed to be locked. The staff were great. Due to the weekend, no maintenance staff were available.

The location is great, you can get to the city center very quickly, breakfasts are very tasty and quite varied. Our room was quite spacious and very elegant.

One thing that needs to be said is that there are multiple airplanes flying right above the hotel (also at night) however I must stay that the room is pretty soundproof and although you hear the planes flying personally it never disrupted my sleep.

I traveled with my daughter of 10 years old and stayed there for the first time. We both were very happy with many things : with the lovely breakfast buffet as there were plenty of fresh options, the cleanliness, the size of the room and bathroom, the Covid regulations respected, the helpful and nice staff. But what made our stay even better is the big and fun playground featuring a slide and climbing frames/bridges/webs... just next to the hotel. It is also connected to the Parque urbano Gonçalo Ribeiro Telles, so lovely green and lush botanical parque where you can have a nice walk or a morning jog or just sit and watch the ducks having fun in the pond. I initially chose the hotel because it is 5 mn walk from the Sete Rios bus station that goes to Algarve, our final destination. But we loved the hotel so much that we decided to book it again on our last night for the way back home. Another nice thing is that you are almost 15mn walk from the Lisbon zoological park where you can either stay for free while enjoying the restaurants area for a snack or pay for the zoo entrance and have a tour by walk, plus by cable car. Some species are endangered like the white rhino... We will come back to the hotel Açores this summer.

The only thing is, coming from Dubai we are far too spoiled in hotels services, so the first night we landed in Lisbon, my daughter had a soar throat because of the cold in ou 8 hours flight. I was looking for the kettle to boil water and give her some herbal tea but I was explained that only the executive rooms have kettles and coffee supplies. Therefore, no problem at all because I was advised to go downstairs at the restaurant and was nicely given a pot of hot water. On our way back, at the end of our holidays, we stayed again and we had been given a better room with all the tea and coffee elements.