The location was excellent. In the heart of Lisbon. Easy to walk and explore the city. Both the rooms have a queen-sized bed. The hall has a queen-size sofa bed. The staff was very good. Friendly and approachable. Would stay here again.

It's not connected to the hotel. About 2 minutes of walk on cobbled stoned walkway with luggages.

Lovely top floor 2BR flat looking over pedestrian street with holiday light show every 30 minutes. Kitchen was large and well-equipped with washer, dishwasher, fridge and stove; staff directed us to nearby grocery store. Very comfortable room with lots of space for our family of 5. Many reviewers on Google complained about the walk from check-in at hotel to the property, it is seriosuly just around the corner and so easy to get to! Location fabulous right next to the Lift and across the street from Castro and one of the best massages Ive ever had (at EcoMassage).

Need more hooks in the shower for towels and shelf for toilettries! Water pressure a little weak. Elevator was very slow but we didnt mind the walk up the stairs. Breakfast room was not as nice as other areas of the hotel; while eggs were good the fruit and veggie selection was sparse. Back bedroom did not have a window to the outdoors; only to an interior window well.

We stayed in the apartments which are really nicely decorated and very centrally located. We had a rooftop terrace overlooking Carmo convent with a stunning view.

Check in time was 3 pm. We showed up at 3:10 and were told it would be an additional 5-10 minutes and it ended up being an hour. The elevator was unreliable. We were told only to use it for luggage which meant we had to climb many flights of stairs. Luckily we did, cause our luggage got stuck in the elevator when we were leaving. It took about 45 minutes as there was only one person working the desk during peak check out time so there was a long line in their tiny lobby. There’s a night club across the street that plays VERY loud music until midnight.

Location! Right in the middle of everything. Clean and updated-exactly as depicted in pictures Spacious Check in is at the main hotel 1 street over. Staff were very friendly and helpful. Cleaning service offered everyday

We were advised to use the elevator for luggage only because it frequently gets stuck. We were traveling with my handicap daughter who cannot walk and is very heavy so it was a challenge to carry her up and down 2 flights of stairs each time we left the apartment. I always book a place to stay with an elevator and message to confirm it is working for this reason and wish I would have been told this in advance. Beds were small and very hard/uncomfortable.

The location is perfect! It’s in the heart of Lisbon, in between restaurants and shops. Easy walk to the river. Subway nearby and stops for hop on hop off busses and trams. Apartment is like in the pictures and looks pretty. Lift is very slow. Carina at reception was very kind and helped us to get airport transportation.

Received a message that the lobby was at a different address than the apartment when we were already there. Met other guests that were looking for the entrance as well. Why is this not communicated earlier? Especially since it’s in the middle of the city and streets not easy to navigate and park.

The location, location, the location . Safe location . Carina, the front desk is so helpful. She has the patience, serve with a smile. Just love her. Daily housekeeping and change of towel, resupply of coffee capsule.

1. The bed. For the master bedroom, the bed I think is a queen, however the spring is not individual I think, and when one person move on the bed you can feel it as well. Motion is not isolated. 2. Once a while, you get the sewage smell in the bathroom. 3. The elevator. Good bless we stayed on second floor. The elevator wasn’t working in the day we checked out. 4. No washing machine and dryer. And they gave three pot but yet no frying pan.

Location was perfect for exploring Lisbon and sintra. Two bedroom apartment had plenty of space and supermarket down the street enabled us to have breakfast in the apartment. Quiet despite all the activity in this busy area. Staff was so helpful and accommodating. Reception area is on the opposite side of the entry to the apartments on the adjacent street which isn’t totally clear when you arrive at the listed address

The staff was very friendly. Situated in downtown, nearby the famous elevator of Lisbon. Plenty of choice for boutique restaurants nearby, shops and sightseeing. You can get local breakfast nearby. Public transportation, taxi or uber available. Modern room and quiet. A short walk from the riverfront.

It does have the inconvenience that the reception is located at another hotel/street. This said the receptionist walked me to the hotel and helped carrying the bag. The hotel is on the start of a pedestrian steep street.

The apartment was absolutely lovely, with a great view and a fab location if you want to be central; be aware this may mean a bit of noise at weekends. Also, the 5A apartment is on the 5th floor and there was no lift as such - just what they called a platform, that was out of order for most of our stay, and that we were asked not to use when it was operational.

The view, the bathroom, the facilities were grand. It was very easy to get around to all the train and tram stations.

Everything was what we were looking for with a family of 5: sleeping arrangements, kitchen was well-equipped,comfort, air conditioning, a lift, location, helpful front desk personnel, access to transportation, daily housekeeping, grocery stores, clothes shopping (our luggage arrived 1 and 2 days later) & main attractions, and a safe area.