Great location right on outskirts of Ponta Delgada historic centre. Very comfortable room (Superior Double). Helpful staff. Lovely breakfasts, with varying offerings on a daily basis. Pastries, eggs, cooked meat, jams, cereals, yogurts, breads. Something for everyone! Beautiful Edwardian building. Parking for hire car (€5 per day). Towels available for visits to Furnas geothermal pool. Very reasonable price for quality of our stay. Would definitely recommend and stay here again if we come back to the Azores.

Nothing really comes to mínd.

Great breakfast, lovely selection in dining room. Though we had early starts so only went to dining room once. A packed breakfast was provided on the second day which was good. Day 3 was very basic and day 4 the packed breakfast had been forgotten. All staff we spoke to were really friendly and helpful. Room was decorated tastefully and bedding good quality. Excellent location for exploring Ponta Delgada.

As above re packed breakfast experience. More hangers in room would be helpful and tea/coffee facility in room would have been appreciated.

We were late arriving, but there was someone there to greet us and give us the information we needed. Our luggage had been lost by the airline, and the greeter offered to help in whatever way they could to make us comfortable. Our room was lovely - high ceilings, nice bathroom and comfy bed. The following day, we met up with 3 other people in our party and the hotel allowed them to use our room and have a breakfast (with a small payment.) Really could not have been more hospitable. Great location close to the center of the old town.

There was nothing that wasn't absolutely perfect about this stay. The people at the hotel were very helpful and kind and we enjoyed our brief stay immensely.

The facility itself was absolutely beautiful and extremely warm and welcoming. The bed was comfy and the pillows were great! They also provided us grapes and wine for our arrival which was very kind! This facility was very close and within walking distances to restaurants which was nice, but you will need to rent a car if wanting to explore the azores at all!

The only downside was that you could hear everything happening in the house and the windows were quite drafty - this is a 1901 year house though, so understandable!

location, comfortable bed, spacious bathroom, quiet, ample and varied breakfast

room was cramped and stuffy, no closet space, no pants hangers; staff not partriciularly friendly or available (I didn't appreciate being asked "Who told you that?" when we explained that we had been given a slightly later checkout), wifi didn't work the last day, hard to eat cereal, yogurt, eggs, juice and tea from one bowl and one plate (extra plates would have been a good idea). But these are all minor compared to the things we did like.

The room was very nice with really high ceilings! Everything was very clean and well presented. The breakfast was really tasty and had a lot of variety! The chef also baked some different stuff every day. The location was very central within Ponta Delgada so we could walk everywhere. Finding a parking spot was not easy during the weekend but was fine during the week. If you want to leave the car in the Hotel parking area you need to pay a daily fee which we thought it was necessary at all.

Grand old mansion that has been authentically restored. The refurbishments are simple and modern, uncluttered but classy. Fabulous hosts who think of everything. The breakfast was exceptionally fresh with lots of healthy choices. Loved the tile work and interior design in the dining room and hallway. Always staff available to help.

Loved the winding stair case but could be tricky with heavy suitcase. The staff were very kind to me and brought luggage both up and down for me. I was relieved not to damage the refinished stairs.

This hotel exceeded our expectations. It was lovely and close to everything in Ponta Delgada. Ten minute walk takes you everywhere.

The only thing I could mention is that there was almost no space in the bathroom for our toiletries. The top of the toilet was slanted so you could not use that. I would suggest a narrow above the toilet shelf unit would be helpful. It was bit difficult the bend down to below the sink unit to the very tiny shelf provided down there.

This is a lovely historic lodging in an excellent location.. Our spacious room was really pretty and comfortable with high ceilings and palm themed pillows and textiles. The breakfast was tasty and plentiful. We enjoyed the free parking. It was so easy to walk straight from the hotel to the interesting pedestrian only areas of town full of restaurants and nice shops.

The hotel is from circa 1901 and the common area has quite a musty smell. Our room was fine thankfully and must free. Their downstairs restaurant and patio appears to have been closed for a while.

Beautiful old building. The room, a standard was bigger than expected though the bathroom was a bit small it had all the needed amenities. Comfortable beds and they were able to provide a travel crib which was great. Nice breakfast as well. Photos of the room which you can see had space to store all of our stuff (you could easily walk around the end of the bed despite the travel crib) and of the breakfast room.

Beware there is no elevator. The desk concierge did help us carry our stroller upstairs though.