The staff at this hotel is very polite. The hotel organizes breakfast, but I had an early flight and therefore would not have time for breakfast. But the hotel staff prepared breakfast to take with me the next day. The host also checked in the morning that I was getting into an official taxi. This is incredibly important. The bed and linens were clean and there was air conditioning in the room. Considering the cost for one night - excellent.

Сarpet in the room wasn't so clean

The staff were immediately wonderful and so helpful. The room was no-frills, but very clean and comfortable. The location was the best part: only a few blocks from the marina and the town center.

The breakfast was not great, it was pretty basic and had mostly overly sweet things. There was cereal, but no milk. I would've liked some greek yogurt and more fruit options.

Great localisation of the hotel in Ponta Delgada, we could have the breakfast even earlier than the regular hours to catch our early flight. Big shout out to the team that sent us back the airpods that we forgot in the taxi, thanks again!

The street was quite loud at night, don't know if it was only that night or if there's a bar/club nearby.

This hotel was perfect! The location is great- just a few minutes from the city center with lots of restaurants, shopping, and tourist sites. The staff was very helpful scheduling taxis and recommending where to eat and shop. The room was clean and well stocked and the beds were very comfortable. All for a great price! Would definitely stay here again for a safe and comfy stay in Ponta Delgada!

For the excellent price this was a very comfortable, clean hotel, but what made it exceptional was the thoughtfulness and attentiveness of the staff. When I had to ask them for help organize a 5 am taxi pickup, they packed my breakfast to take with me.

It was walking distance to the city centre. The staff is very friendly. The lady at reception was so lovely, incredibly welcoming and accommodating. Rooms are simple but squeaky clean.

The breakfast could have more fresh options

Great location and thrnstaff was friendly and helpful. Let us leave store our luggage which was a huge perk since we had a really late flight. The breakfast was good and I had a great night's sleep.

Great location. Two blocks away from the centre. Lots of stores around . Big grocery store was just around the corner. We bought fruits there. Fruits were very sweet, not like in Canada. Breakfast was good ( serials, slices of ham and cheese, boiled eggs, pastries and fruits.)

It was a construction behind the hotel. The construction noise woke me up at 8:00 a.m every morning!

Great location in the city centre, awesome breakfast and rooms that are so clean

Could be noisy in the streets in the morning

Very well located hotel in the center of the city. Everything is within walking distance for a day of exploring. The staff was very helpful as we arrived early and got the room. The breakfast is good, you can even make yourself a warm sandwich. The room was clean, the bed was comfortable, the wifi was good.