Really great hotel as a base in the city. Amazing location for walking in town, easy to find, free parking attached, great showers. The room was comfortable and clean with good storage and really nice shower. The staff were wonderful and very accommodating. Perfect to come back to sleep if you plan on spending days outside of a hotel. Would definitely return for a stay.

Only downside to our room was the lavatory room door was glass (not clear) but didn't go all the way to the ceiling. Beautiful design but not ideal if traveling with another person (as a personal preference).

This is a lovely hotel in the centre of Ponta Delgada. The rooms and beds were very comfortable, the bar/lobby area a nice place to sit and have a coffee or mojito. The staff very friendly. There is also a pool and loungers outside, but we didn't make use of them. Breakfast was good. We couldn't work out how to drive up to the hotel initially since it is on a street that appears to be a pedestrian zone with cafe tables on it etc. In fact you can drive down from the street above and there is underground parking which we used on the last day. It is tight access though so most of the time we parked nearby on a street (which is free over the weekend until 8am Mon).

The hotel is very nice. The rooms were spacious and very comfortable. The location of the hotel is great, really close to good restaurants and all the main sights in Ponta Delgada are walking distance. The hotel also has a bar that sells drinks at a good price, which makes for a good chill evening. The staff was super friendly, especially Sofia from the front desk who made sure we had a really good stay.

We went for a studio room with kitchenette. It was at the rear of the property, so quiet. It was spacious. We had free parking under the hotel. The staff were excellent. Breakfast was good, but the fruit juice was very watered down.

The garage and parking space is tight, but there and useable. Other than that, the fruit juice was strange.

The hotel is a central location - you can walk to the main attractions in the city as well as to the harbor and you have plenty of restaurants and cafes to choose from. The rooms were big, very clean, and comfortable. . . Overall a really nice place to stay.

Everything was really nice, zero complaints from us. If you have a rental car the hotel also has a garage you can park in - if you are not used to smaller streets or tighter garages it might be intimidating at first. There is also street parking near by so really no stress.

Hotel staff were all extremely helpful and friendly. Location was excellent and ideal for exploring the different areas of Ponta Delgada. Room size was fantastic and kitchen area reasonably well equipped. Room always cleaned brilliantly and regularly.

Pool area often had pigeon mess and the pool didn’t appear that clean. Breakfast was good but it might have been nice to have had a bit more variation.

A superb contemporary hotel - great location, super nice, helpful and friendly staff and wonderfully comfortable, spotlessly clean and spacious bedrooms. The use of the underground garage was a bonus, as was the outside pool area which we relaxed in after hiking one day. All in all, we would highly recommend for a stay in Ponta Delgada as your are in the heart of the old part of the city, surrounded by very good restaurants and only 3 minutes stroll to the harbourside. And as are all Azoreans we met, the staff are wonderfully friendly, kind and helpful.

Breakfast was very decent, but could do with a bit more variety from day to day.

We had a suite (306) and it was lovely. Clean and spacious. very nice contemporary decor. well maintained. Beds are comfortable but on the firm side so if you like really soft spongy beds, you may not like these. The shower was great. big and high water pressure. We never ran out of hot water. The fridge and small kitchenette was useful. We liked the sound of the big church bell tolling the hours in the background. Though the windows were very good and blocked a lot of sound. They served a good breakfast with fresh made to order coffee which was a nice touch. Great value. They have a hot tub/steam room and sauna and due to covid they are allowing guests to reserve it for an hour. It’s a private spa which is amazing value since it’s included in the room price. The location is great as it’s 5 minutes from the central area and sea front in the historic district. They changed the sheets and towels every day. Every staff member we dealt with was so friendly and helpful. always helped with a smile. The room was as shown on the website in every way.

We faced the street and there was a bar on the street that played music till about 11pm on Friday and Saturday. The windows blocked most of the sound but you could still hear it a bit. I think lower floors might hear it more. It didn’t bother us too much. It is a small complaint but they need more hooks for robes, towels. drying swimsuits.

The wellness was private and really cool. The receptionists were very helpful and friendly.

The breakfast was poor. No vegetables, same food every day. Sometimes the bar on the street played loud music , you could hear it from the room and also the main door for the room didn't close properly and you could hear the people on the corridor.

The property was meticulously maintained and in the best location to walk around central Ponta Delgada. Despite the busy nightlife, we were never impacted by noise. A great place to be if you like to walk around to restaurants, shops, waterfront attractions, etc.

We needed an iron and one was not supplied. Also, the pool area was beautiful, but the pigeons (and their mess) kept us from using it.