The staff was amazing. They speak Spanish and other languages. The hotel is beautiful inside. I feel safe and I liked it has 24 hours desk. Everything you may need is closer, grocery stores, laundromats, restaurants, Metro. They helped me booking transport to the airport.

The reason I did not give a "10" to this hotel is because the first two days there was a sewer smell in the bathroom. Later it went away . I did not reported to the front desk.

Really nice room and very comfy bed. Breakfast is super basic and you have to wash your dishes afterwards. I enjoyed my stay but I think there are better options for the price. Staff is very friendly.

Breakfast was a perfect European snack and coffee. Everything was very clean and well-kept. High ceilings, lots of light, the perfect hostel! Towels were free, breakfast was free, etc.

I wasn’t sure if we were getting complaints from neighbors or if the staff were coming to us themselves, but we were asked to be quiet at 9:55pm, then again later when we had quieted down. I just thought it was weird they would ask us to be quiet so early in the evening in a hostel where young people (college students) tend to stay when they are traveling. We could really feel the springs in our beds.

Everything was fine: localization - near to center, studio was clean and have a lot of space. There was a kettle, toster, owen, microvawe, fridge, TV, free WiFi, also modern bathroom. Studio was located on calm area. Personel was friendly, helpful and available 24 h per day.. They aranged transfer from and to airport on time. Good price. Highly recommended.

View from window, but it does not matter for us.

The staff were sooooo nice!! That for sure was a highlight of the stay. The room was nice, bright and clean with a set of clean towels and shower gel. When we came in the air conditioning was on so it was warm and cozy. A super nice surprise which we didn't know about was the breakfast! The nice lady in the reception told us is not exceptional but it was just right what we needed in the morning to start the day! I'm really pleasantly surprised with the place!

In the morning other guests were loud and we could hear it all but I guess its not the hotels fault:) I would give it a 11/10 if they had some kind of milk alternative for the breakfast.

The property was a period property which was lovely and in a great location. The property was clean, we had a lovely room. The bed was very comfortable. The staff were friendly and very helpful.

We didn’t use all of the facilities as we out exploring all day. Would have been nice to maybe have tea/coffee making facilities.

The studio was very comfortable, clean and had good facilities. Kitchen, seating area and TV added bonus. Good location, a short walk from the main sights. Very good price. I arrived early and was able to check in which was great.

A small leak in the bathroom sink, not a big deal, still usable. Studio on top floor with no lift, which was fine for me but may not be suitable for other visitors.

The staff were extremely friendly, accommodating and helpful. They even gave us complementary breakfast. Totally worth for your money. It wasn't loud or too crowded. We were very happy with our find.

The room had just 1 mirror in the bathroom and we were a group of girls. So, getting ready took longer as we had to wait around for our turn. A full length mirror in the outside of the bedroom would have been nice.

The studio is located close to the hostel. Easy access to the reception. The staff is kind and helpful, and the location is perfect. The studio was spacious and very comfortable.

There was a cooker in the apartment but there was a microwave placed on it, and there were no pots or pans so we couldn't really cook anything.

Fantastic location. Although an old building in an area close to the gardens in the square, I felt safe, including late at night. There are lovely bars & restaurants nearby and it is very close to trindade Metro.

Old building in need of a little TLC. There were some homeless people sleeping close by but it is a big city so can be expected.