The newly furnished room and bathroom is amazing, with all amenities needed. The Spa is luxurious, yet pricey. Be aware that every little thing is charged for. The personnel is very helpful and special kudos to the cleaning staff. The restaurant “lumière” is great for breakfast. The gym is extremely well equipped. The location in Century city is perfect, right next to the century mall end a short drive from Rodeo drive.

Valet parking is very, very pricey with $71 per night. Too much in ours book. As guest of the hotel you even have to pay to make use of the sauna. For a hotel of this class, at least the use of the sauna / pool should be included. Spa treatments of course not, that’s obvious.

Hotel was perfect, ticked every box. Big rooms for the family and able to have private areas. It was lovely and modern compared to others in the same price range and 5 stars in and around the area.

The pool it’s super cool being on the roof but it April is was far too cold even though it is said to be heated. There is only sun on the roof at certain times as the big towers opposite block the sun. I think the pool should be heated to at least 82-86f to be comfortable for guests and also young children.

we requested the room to be close from the elavator. none of our rooms were close.

i requested the bell boy and told him my room number and send my shopping bags to my room and tipped him. when i got back to my room the shopping bags were missing. so i called the concierge and they said they will look for them. took more than 20 minutes and finally sent the bags and i had to tip the new guy. i guess the bell captains needs more training.

There is still construction going on at the back of the hotel property and it seems to go on all night. It's frustrating to pay a very steep room rate and experience construction noise in the middle of the night.

We liked our stay with this hotel it is very well located and the rooms are clean and spacious.I would definitely choose them again when we are back in LA. The hotel also left for us a nice little gift of chocolates and sparkling wine knowing we had a celebration which was a very nice touch.Thank you :)

As others mentioned in their reviews below I can agree too that the valet service is too expensive but that is simply a cost staying in LA.

We had a beautiful spacious room and bathroom with a bath and separate shower. Great products and everything you may have forgotten. Comfortable bed. Close to great shopping mall with cafe's and restaurants.

Room service forgot half of our order but quickly rectified the mistake.

The rooms were very spacious, beautiful and clean. The staff went over the top for my family and made our stay as comfortable as possible. They even arranged a car hire for us.

The valet parking is very expensive. Convenient but experience.

The location of the property was central and just a few minutes from Beverly Hills away. It was a new building and very clean. The beds were comfortable and we enjoy our stay there

The price for the parking is overpriced.

the hotel is ideally located next to the shopping mall. the rooms are spacious and clean and good bathroom facilities. the staff is friendly.

the concierge service could be improved for tourists.

A la carte breakfast was really good. The overall comfort was amazing. Staff was friendly and helpful. Sophie at the breakfast, Utku at the front door and Vedat at the Front Desk were really helpful.