The location was fabulous! Close to everywhere we wanted to go in Greenville. They made a falls that was beautiful. We could walk virtually everywhere we wanted to go. The staff made an effort to greet us (sometimes by name) and help us with any questions or issues. The breakfasts were really good and varied and staff was there to take plates and refill food. VERY CLEAN.

I really could have used a business center; the printer they have is VERY difficult to use (there are links and codes you have to enter to print). The gym was pretty small but that was minor.

Professional, friendly staff who made an extra effort to see if everything was to our liking. Everyone smiled, made eye contact and seemed genuinely happy to help. The location was convenient to shops, dining, and a beautiful downtown. While we did not eat breakfast, we did grab coffee. The kitchen was well stocked, clean, and again, complete with smiling and helpful employees. We had a wonderful experience and will definitely recommend Hampton Inn & Suites-Downtown-Riverplace to friends and family.

We could not adjust our thermostat lower than 69; not sure if that was just in our room or if it is a universal setting for the entire hotel. Not a big deal, but being post menopausal certainly creates a dramatic temperature regulating dilemma on a regular basis LOL.

The entire hotel is well maintained. The staff is extremely friendly and accommodating. The breakfast offerings were plentiful and delicious. My room was well-appointed, providing all the conveniences needed for comfort and ease. The bed was oh so comfy and a much enjoyed respite after riding 20 miles on the Swamp Rabbitt trail. Highly recommend this location as it is in the heart of the transcendent Falls Park area. Steps from the falls, serene sitting vignettes, meandering paths, delicious cafes and bars too.

Nothing noted…great experience!

The location was great ! I also like the breakfast offered at the hotel. The was solid and the people were friendly and good at their job. It made the stay very nice.

Everything was great, but I notice that we did not get the room cleaned daily and for money that I spent on the room I thought it made the hotel look cheap. It was a bad optic for your hotel. Don

The location is near restaurant and local attractions that you can walk to. Parking is very convenient and just $7 for our overnight stay. Breakfast included in room rate had hot and cold options which were good, dining area was clean and inviting.

We stayed in room 524 and the king bed mattress was very uncomfortable and the A/C unit was noisy. Our sleepless night was not a good way to prepare for the next day.

The staff. One of the valets saved my mountain bikes from being stolen off my campervan in valet lot. He caught them and ran them off. Then had front desk contact me to take bikes and store in room for the night. I believe his name is Justin and he did a good deed. I had a $100 bill on me and gave it to him for a tip! Some good people out there! Thank you. I’ll be back to stay here again.

Excellent location, very friendly staff, very comfortable room, and a great breakfast with a generous check out time.

I loved that the hotel is making attempts to be more eco-friendly but was disappointed by the use of disposable plates, silverware, and cups at breakfast. Please consider using reusable options if possible or at least recycling the plastic cups.

You can't beat the location for downtown festivals and events. Staff was friendly and helpful. Parking next door is affordable and convenient.

Breakfast was standard--scrambled eggs and watery ham. I expected more from a great hotel. The breakfast area was crowded.

The location was great. The staff was nice and breakfast was good. The bed was comfortable and the rooms were clean.

The price was a little high and I was charged twice for my room. I had booked with booking.com and paid upfront and then I was charged by the hotel again. I am still trying to resolve this issue

It was one of the cleanest hotels I have been to in quite awhile. The bed was super comfortable. The location was fun. Friday nights so much going on. Music everywhere, but by ten everything was quiet. Going back soon.

AC was a little loud but it was like white noise and helped me sleep. Worked very well on a 95+ day.