I loved everything. Family of six, mostly children. I didn’t have to purchase a second room to meet my family’s needs. Very clean even. The breakfast at Hyatt Place is by far the best hotel breakfast I have ever experienced. The entire staff was polite and professional with a professionally neat appearance beautiful smiles. OMG! I ordered a non-smoking room and it did NOT smell like an old smoke room.

There was nothing that I didn’t like. My children asked, “Mommy, can we stay here every time we go on vacation?”

very roomy and comfortable. the room was a lot bigger than we expected. The staff were always nice and super helpful, even when we experience an electrical issue with one of the lights. The staff responded immediately to fix the issue. we loved the breakfast they served everyday.

The elevator on the left kept making strange grinding and banging sounds when it went up and down every day. It was scaring my kids. We would wait for to use the one of the right which sounded a lot safer.

Everything!!! Except that the mini fridge had food from who knows when. Other than that I loved my stay. The staff was very friendly and helpful. The rooms were clean, comfortable, there were enough towels, the rooms are very spacious. This hotel is close to absolutely everything. I'll definitely be booking here again!!

There was food in the mini fridge, someone left it there who knows when

The location was good easy to get to stores and food.

The bathroom was too white to have noticeable grout in the tiles and corners of the wall and tub. The beds were sloppy made had to check to make sure no one had just got out of them. They didn't look comfortably made until the day before I checked out when cleaning came and touched up the room. And the first 2 day there everytime I left my rooms I had to go back to the front desk for new keys each time I returned because our doors would not respond to the key cards previously programmed I probably went through a total of 12 keys.

Hotel room setup. The room was comfortable and clean.

My husband and I were disappointed with the "thoughtfully sourced, farm to fork" advertising. The breakfast was below average with its ready made pancakes that were hard around the edges, and dry throughout, and watered down coffee. Lesser hotel chains have better selection, and quality food than what we had each morning at this hotel.

Arlene & the other ladies at the front desk were awesome. We also enjoyed the chicken wings cooked on site.If it weren't for the construction we would have given all 10's. We will definitely stay again when we visit the beautiful city of Greenville! Thank You.

There was construction going on & our keys didn't work properly but the situation was handled promptly each time.

Room was big and bed very comfy

Very noisy and the hotel was full of college students and children running around the corridors up until 4am on our first night. Bin at front of hotel was overflowing with fast food trash for two days until we mentioned it to the reception staff. Breakfast was very poor and water in the flasks was always cold.

The room was clean and comfortable. It was well stocked with coffee and towels. Breakfast was provided and had a nice variety. Food was well prepared and dining area was clean. Other than the desk attendant at check-in staff were pleasant and friendly.

I checked in on 5/5/23 and the desk attendant was not the most welcoming or pleasant.

Good breakfast eggs sausage potatoes waffles cereals yogurt French toast. Very close to mall and highway 385 about 15min drive to nearly anything you would like to see in Greenville

Not much to rate here. Some renovations going on at the moment. Maybe some issues with the key card

I stay here as often as I can, while in SC. I look forward to the staff when I visit, as they are always so welcoming and accommodating. I absolutely love Arlene and her wonderful staff! Lydia and Mary are wonderful as well!

Everything is always wonderful!