The extra large family room, with a triple bunk bed and three queens was spacious and beds were comfortable! The pool area was relaxing and esp fun for the kids. The area was safe/secure, as well, the staff was very kind.

The hot water was very limited, maybe due to the location, but a hot shower on vacation is always expected, it was lukewarm shower water. It was a great spot to stay put for a couple of days and enjoy the pool/patio facilities! The suite room had a nice fridge and microwave, but perhaps adding a small toaster oven and coffee station would be great.

This is a beautiful hotel. The 2 buildings face each other with a pool in the middle. It's a remote area, but 15 miles from the airport and free parking. The beds are comfy, and the rooms are clean. You will need a car unless you plan on using a ride-share the whole time. The pool was clean. It's only 15 units so not crowded at all.

The room was so cold!. The a/c was set to 68 when we arrived. We talked to the front desk, who said they couldn't adjust the temperature and that we had blankets in the room. We spoke with another guest who said they had a remote for the a/c in their room, but ours did not. (room 15) the cold was uncomfortable but bearable and wasn't great after a shower, lol.

I like the availability of the Inn. They had availability so late and at the last minute.. it's far away from the city. It's kinda country and it's a long drive. But I didn't mind it..

I didnt like there is no elevator and we were on the 3rd floor. It didn't seem like they had any customers but us but the receptionist state there was no rooms on the 1st or 2nd floor and we had to struggle with our luggage up to the 3rd floor.

The hotel itself was very charming. Our room was very clean, the staff was AWESOME! I really appreciated that when I called to make a reservation and I explained my problem the person I spoke with immediately offered to see if she could get us a room earlier than the check in time, that was such a relief to our shattered nerves. We had a hard time getting to PR, our bags were not on our flight, we had not eaten in 24 hrs. we had to take a car we didn't want because that was all the rental place had by the time we got there--the trip started off a nightmare but getting such exceptional customer service was the beginning of things turning around and it ended being a TERRIFIC trip. Thank you The Village Inn.

The only major thing we has issue with was with the bathroom shower, the shower curtain didn't reach down to the floor so water would spill out to the floor and so the floor mat was always wet. One thing I would recommend is that if you are a light sleeper bring a sound machine to block out the noise from cars, people and nature.

The Village Inn is not really convenient to many attractions. However, it is just a short ride from Estadio Roberto Clemente Walker as well as from downtown Carolina. It's quiet and has a nice pool in which to relax.

There's no place to get coffee or something to eat really nearby.

It's very clean and great AC specially during a heat wave. Everyone is kind and helpful and a quiet place.

The room needs more outlets for laptops and games. Also no coffee machine available in room. To get food delivered is easier with Uber eats or Door dash.

our flight was delayed and we did a late night check in, there is a negative Covid test mandate at the island, no hotel will let you in, but the lady at the front desk helped us a lot by providing us a rapid Covid Test and try to help us since even tho we got tested before our trip we never got the results, excellent people always willing to help! great customer service an clean rooms

nothing around at the area, you’ll need a car

Stayed for one night before catching a flight and the location was excellent for accessing the airport without being right next to the airport. The bed was very comfortable, the room was super clean, and we could get a quiet night's sleep before an early wake up.

Nothing, stay was exactly what we were looking for.

exceptionally clean, well maintained, easy check in, fridge, microwave and iron/ironing board in each room, pool was nice, sunny pool/ patio area with nice tables and chairs. Very helpful friendly staff.

no hair dryers, beds not made up with top sheet(they were in the room, just not on the bed) no coffee/food available on premises, guests need to indicate if they want the room made up with the door tag, not done routinely. My friends room did not have hot water (they offered a new room)

It was clean. Controlled access. Close to airport.

Rooms a bit small. Bed felt like it was a Full and not a queen size. Only one set of sheets for both persons. No spare and or additional sheets and blankets.