Balconies are not included with all ocean front rooms

Location was nice. Breakfast was good.

Rooms were smaller than expected. Men could only go in the club unless they have on pants.

The pools and beaches were amazing! Theres a club downstairs in the basement. The drinks at the bar are very good, food is ok.

no shuttles to the airport but they do offer shuttles to some excursions.

the location was perfect for a first time traveler to PR. many things to do around the area and property

We love the location and friendly/accommodating staff

We stayed in a poolside cabana/resort view room and were not aware that the pool did not post hours of when swimming was allowed or when pool closed. There was a loud group of folks in the pool at 3am-- so we lost some restful sleep. Security did eventually show to escort them from pool.

great location, been here multiple times. right by all the restaurants.. shops… beach. easy access to everything. never the feeling of being unsafe.

no microwave in room. do NOT get truffle fries.. they are not good !!

We loved everything from the front entrance to the spacious room. The resort was clean and modern. I loved the bright, airy entrance, and the pools were fantastic. The small pool for children was ingenious because they could play in the sand and walk straight into the pool... somehow, it never looked sandy! Service was fantastic at the bar, restaurants, and even on the beach. The resort was in the perfect location, plenty of things to do and eat within walking distance.

I truly loved this resort. The only thing I think could have been better was the casino.

Location is excellent, easy drive from the airport, nice beachfront.

It is pricey.

Beautiful view and spacious room. Nice amenities. Loved the pools, jacuzzi and beach access. Food and service was great. Restaurant options were good: enjoyed drinks at the Lobby Bar and Serafina, breakfast at The Loft, coffee at Aroma, and lunch and late night snacks at Solera.

The rooms were not ready on time. Guest service requests took too long (waited almost an hour for extra bath towels. Had to call 3 times to receive complimentary wine) Room was humid and condensation was leaking from air vents. Drapes and sliding glass door to balcony needed attention and maintenance.

I love San Juan. I used to live here. The resort is a perfect getaway inside the city. You can vacation at the resort alone or go out and do stuff. I love swimming. The pools are beautiful. The beach area is great. And excellent beach service with chairs and umbrellas. I loved it here and want to come back. Food options were also very good. We ate at the café and the poolside restaurant and had breakfast in the Loft.

I liked everything. At first the room felt small, but it really is a good, comfortable size. I recommend the ocean view room. It was worth it!