Jeremy was amazing. I had a late start my other family members checked in and were across from each other. He saved me a room to ensure i was close to my other family. I stayed two days. Each shift was amazing friendly went above and beyond with their customer service and accommodation. I would definitely stay again if in the area.

Nothing

I think the coffee could be better, but did get the cranberry juice and bagel, with cream cheese and the banana help with the long drive, there were lots a breakfast items, The area where we ate breakfast was clean and very comfortable

The coffee, it was bitter I could not drink it. I think they should have better pot for storing the coffee. I was not the only one who said it was alful, we both left cups on the counter did not want to pour into the trash can

Our breakfast was the best we’ve enjoyed in domestic travel. The hours were consistent, not changing on the weekend. The service room was separate from the dining area, both spacious and immaculate. The offerings were wide ranging and well presented: hot items steaming and cold items frigid (good food safety), and included a kettle of real oatmeal, much appreciated. Our housekeepers were quick to respond cheerfully to a minor request. Our room was very clean and comfortable.

The room was good very spacious and clean. Very nice surroundings, people were very friendly

The bed was not good for me, it was just too soft and bouncy. I would have preferred a bed that was ferm.

the room they gave us was huge and comfortable. we were there for a week so it was perfect to be in a suite

the breakfast left a lot to be desired. The toaster had not been cleaned in a long time so it didn’t toast very well. the hot options were unappealing. just bacon and plain eggs would have been nice

Friendly and courteous staff, front desk, housekeeping and at breakfast. Clean lobby, breakfast area and room.

Too few pillows on king beds. The pillows seem to be too soft. The moment you lay your head on one, it collapses on itself. Unfortunately, this seems to be the industry standard over the last 5 years or so.

The rooms were so spacious! Our family fit with room to move around. Very comfortable. And did I mention the space?!

Construction nearby made it slightly inconvenient but it wasn’t enough to detour us.

It was a pretty building with 5 floors. Plenty of doors to enter the building if you have a room key. The grass was a wonderful shade of green. Very comfortable looking place to stay. The hotel room was amazing. The bed was the most comfortable bed we have ever slept in together at a hotel. The room was clean, and just felt clean. The pool looked amazing, and we’ll definitely be trying that out hopefully our next trip up. We’ll also be coming back to the Hampton Inn and Suites Burlington!!

There wasn’t enough places to park. You were basically driving till you got to the back, and then you get out and walk all the way around to the front. Finding the place was a little difficult due to not a lot of light parking lot.

Good

Google map and you are not on the same page. It was hard to find the front of the property. Also the location of the property was hard to find at night. You could not find the road that led to the property in the dark.

Consistent but not over the top. Wife did not like having the coffee pot in the bathroom.

Location was hard to find. Signage was poorly placed.