Room was lovely staff friendly,great location continental breakfast was good choice

No cooked breakfast had to purchase at different venue with discount offered

Breakfast was modest but adequate - it included fresh fruit and fruit yoghurt as well as cereals and toast. Some plain yoghurt would have been good. We had very comfortable and generous space, enjoyed the period furniture and a very comfortable bed. The towels were nice and thick. A spacious bathroom.

The propert has great bones - it will be a lovely place to stay with some painting, etc.

We have a wonderful stay at Charlotte House, we booked a suite and it was fabulous! The staff were all very friendly and check in went smoothly. We were a little apprehensive about breakfast due to reading some earlier reviews but it was fine. The continental selection included cereal, yoghurt, cheese and meats, pastries, juices and hot drinks. I understand hot food could be ordered through a QR code on the tables, (which we thought a little odd), and at an additional cost but we didn't bother with this. The hotel is situated very close to the castle, (which we could see through the windows of our room) and the area itself has much to offer. Although the hotel doesn't offer food there are plenty of places nearby. The pub across the road, The Victoria, has lots of real ales and served a bar menu, a lot of burgers but other things as well. The Indian next to it is very nice, booking is definitely advisable. There's a tapas bar on the same complex site as the hotel too. Plenty of places to eat in this part of Lincoln without going down into the main centre, Lawsons is a lovely one on The Strait, a personal favourite. Charlotte house does have a fabulous bar with a lot of art deco features on the ground floor but no one was using it whilst we were there, pity as it was a nice space, maybe if it was promoted a little they may get more customers.... There is a bus runs from just across from the hotel, the Walk and Ride, takes you down into the city centre, it stops just outside the Victoria Pub, (there's no actually bus stop) but hail it as it turns the corner and it will pick up, it runs approximately every 20 minutes. As the walk from the centre is uphill most of the way the bus is very welcome at the end of the day! We would love to stay here again and wouldn't hesitate to recommend it!

The entire hotel is beautiful and such an excellent location! It's literally in walking distance from everything! Being able to see the castle right outside our windows and hearing the cathedral bells was absolutely lush. The staff are so kind and accommodating, the manager even found my wallet for me which I didn't realise I'd left in the room upon check out and brought it to me in the café next door! Comfortable beds, amazing bathroom, especially the bath tub which is huge, I can't wait to go back.

It would be nice to have a few more options on the continental breakfast, and the TVs could be better but I wouldn't say I necessarily didn't like these things, just small improvements. And this is just a silly little thing that I think would be a nice addition - the option to include a mini fridge in your room for an extra fee. It was so warm during our stay that a few of the drinks we brought with us like water and juice were really warm. But it's not exactly a dislike, just an idea!

Great location, 2 minutes walk through castle wall to historic quarter and an array of interesting shops. The Magna Carta is housed in the castle. Deeply interesting! The staff were very friendly and accommodating. It is newly refurbished with tasteful decor and furniture, comfortable beds and pillows. The continental breakfast was fresh and varied with fantastic coffee. The price was very reasonable.

If you don't like Genius bread, take your own. (To all hoteliers , don't be fooled by the word Genius. I think it's awful). Unfortunately, there is no lift for wheelchair users.

The location was brilliant. I understand what other reviews have said about the hotel needing a bit of TLC but I think you have to look at the bigger picture. The hotel has a history, it used to be the nurses home for the psychiatric hospital which was on the same sight. The bedroom was clean with good facilities; a comfortable bed and plenty of storage. The shower was great and there was a huge sink! The continental breakfast had everything you could possibly want.

The wooden blinds in the bedroom let in light, curtains as well might be the answer.

The hotel is lovely, we have stayed there before. This time we had room 1, which is a 2 bedroom hotel room. Fabulous bathroom and two lovely bedrooms, the front one had a lovely big bay window overlooking the front of the hotel and the castle walls and with a L'Or Coffee machine in the room too. Breakfast is served in the conservatory, which is continental and more than satisfactory. Reception staff are great and night porter was friendly and helpful. Nice bar area for the eveing too. Overall, fabulous, our definate go to for Lincoln!

Nothing we didn't like, hotel is lovely.

The room and the location were excellent. The staff were friendly and helpful. The breakfast was reasonable, but nothing special. Only continental self service and nothing cooked.

The only dissapointment was a business conference taking place in the room usually used for breakfast. This meant guests were transferred into the bar lounge, which would have been fine ( it a lovely art deco room ), but there were not enough tables for the number of guests , so some had to wait until others had finished. This seemed an unnecessary lack of planning on behalf of the management.

I liked the old building that had a lot of history and also the conservatory area where you had breakfast, it was a good use of space and the modern touch complimented the old building. I like my large double bed and the room, which had a extra 'living room' area - with a TV and a sofa.

The breakfast was continental and I was hoping to have a hot breakfast so we went across the way to the lawns, but I suppose the type of breakfast was in the detail of the booking and I should have managed my own expectations.

Location was amazing for a castle venue. Fairly priced. The place was clean but very dated really could be beautiful if it was re decorated painted and repaired in places.needs a make over. But this did not spoil our stay.staff are friendly continental breakfast was plentiful. Bed was very comfortable and our room was more than adequate. Very spacey. Just a bit tatty but not in a complaining way for what we required it was perfect. Will definitely stay there again

Comfort and location 😁 parking was easy and reasonable for this lively city. Staff friendly. Clean but needs updating however it fits the city style