Great location Lunch was good

Parking not close The lift was not functioning to our floor and was not fixed throughout our stay - The bedrooms were not cleaned at all although it was offered at around 4PM when we had returned and were having a nap. We were not given access to the roof top bar and the barman was quite rude / blunt about it too saying that you required a booking / it was full although our guests (walk in customers) had arrived 1 minute earlier and were happy sitting at a table. He’d then advised that service would be over 30 minutes wait - Probably best to keep to the facts and more importantly not give outside customers priority over Hotel paying guests - Not cool.

Fantastic location,lovely room,great breakfast,lovely large comfy bed What more do you need

Bar staff in reception bar miserable All !!!!!!!! Bathroom not clean toothpaste on the floor One biscuit from a pack was missing!! Overlooked

This is a hotel with great staff and a lovely atmosphere. The decor and furnishings are lovely making the stay at this hotel feel special but still comfortable and friendly. I would definitely return. The food was lovely and our King Suite with balcony on the 8th floor was really fantastic. We will return in the summer to thoroughly enjoy the skyline and the cathedral which is practically next door. No problems with lifts or wifi. I slept well as the bed was extremely comfortable.

I would have liked more milk in the room for drinks, please. The hotel is hard to find if you don't know Exeter and there is no hotel car park. We walked quite a long way with heavy bags in the pouring rain which was not a good start. There is a fiendish one-way system so make sure you plan a route carefully. A fan in the room would be nice.

The style and decor of the hotel. The location is excellent. The spa was very good too. The rooftop bar over looking the cathedral is also a very unique addition.

The breakfasts weren't as good as the last time we visited. Less options available and a lot of the fruit was not in great condition. It looked like it had been sat out on the side drying out for a long time. Some items had been depleted and not refreshed, despite there seeming to be lots of staff at hand. Still a decent amount of choice, though.

I stayed at hotel indigo in December for my 25th birthday for 2 nights! I had a very pleasant experience. The staff at the front desk were very helpful upon check in and again later on when I had a question. The room was a great size with a really nice bathroom. It was nicely decorated & a good lay out. A member from the front desk called the room to check in that everything was ok at one point. They had good amenities & facilities. It seems like a popular hotel. It seemed well maintained. The bed and pillows were super comfy. I would happily stay here again and recommend it. It would be my first choice of hotels in the area.

This hotel and staff were so welcoming from the moment you stepped through the doors, Reception was welcoming and very informative. I had been given an unexpected upgrade because the booking was a birthday suprise and free birthday drinks. The room was incredible, I original booking was for a balcony with a city view, with a walk-in shower, and I walked into a corner balcony room where I could see the cathedral and the city truly beautiful views including rolling fields past the city. The bathroom, the biggest walk-in shower I've ever encountered, and a stunning bathtub, 😍 towels that were changed daily. A huge, very comfortable sofa and 2 chairs, the bed was truly massive. My stay here has been out of this world, definitely 5☆ but I think if I could leave a star rating that I think is appropriate, it would be 100☆ Thank you very much, Hotel Indigo.

We had a excellent stay. The hotel is welcoming and a high standard. Breakfast was very different though. They were very short staffed, so we waited 15 mins for staff to be able to give us a clean table. The service was slow and initially the continental breakfast supplies had practically run out - just bread, some melon and some cereal left. Pastries etc... were eventually replenished and our hot breakfast was delicious but a real shame the staff wasn't sufficient to deal with the number of people at breakfast. We went elsewhere for our breakfast for the rest of our stay

Lovely room, super clean and comfortable. All the nice touches which make it feel a little more luxurious: bath robe, slippers plus practical conveniences (iron, hairdryer, kettle etc). Front desk staff (Gurpreet in particular) were excellent, friendly and attentive, welcoming.

Terrible view and barely any natural daylight in the room. Restaurant staff gave an entirely different experience of customer service: inattentive, not customer focused or even customer “aware” (more focused between themselves), their working area was pretty disgusting, service was slow, food was served and eggs were cold.

The location of the hotel is superb, right in the City Centre. I booked a slightly more spacious / expensive room for my stay and it was very well equipped with beautiful shampoo, shower gel, hand & body lotion. The shower was excellent, both rainfall and handheld and the coffee machine, Nespresso was a real treat. Infact, the whole tea tree was beautiful. I was there for 5 nights and there was cleaning every day, with fresh towels if you wanted them. Super comfy bed and pillows, and good quality bed linen. The hotel has a distinct smell when you walk in - it was gorgeous! The staff are super lovely, although there is a lot of them, so didn't really get to know their names.

I booked the dinner, and B&B option and found this to be great for a single traveller. I do think the dinner could have been explained a little bit better. I'm not a desert person, so it wasn't too much of an issue, but when you book the dinner package you could avail of a 3 x course dinner every evening! I wasn't aware of this until the day before I left. The drinks are also pricy. £13 for a large glass of Pinot Gregio which is a little 'off the scale' and a large G&T was £15.50! There is however a Tesco just across the road, and there is a fridge in the room, so all was not lost! The decor in my bathroom did need a little bit of a touch up around the swivel mirror, but apart from that, this hotel does exactly what it says on the tin.

Great Location, clean and modern hotel really nice bar area and roof top bar. I informed the staff it was my boyfriend’s birthday so they left some cake in the room which was nice. Staff were really friendly and the cooked breakfast was very good.

Breakfast on Sunday was very unorganised and slow, I’m not sure if there was a manger on but there needs to be better organisation to make sure things run smoother. All the tables around us got their order taken 10 minutes before us even though we were sat at the same time. I had the waffles for breakfast on Sunday and they were not very nice, just one (I assume) frozen waffle very sugary would have expected home made waffles for the price of breakfast. Breakfast ran a lot smoother on Monday when it was not busy.