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7.9

3,880 reviews

Mercure Exeter Southgate Hotel

Mercure Exeter Southgate Hotel

Southernhay East, Exeter, EX1 1QF, United Kingdom

Reservations:

+1-833-728-2041
, 

Choose dates to view prices

Restaurant

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Terrace

Mercure Exeter Southgate Hotel

Welcome to the Mercure Exeter Southgate Hotel, a charming 4-star haven located in the heart of Exeter, United Kingdom. At just 0.2mi away from the city center, this hotel is the perfect base for exploring all that Exeter has to offer. With 3880 reviews, you can trust that your stay will be nothing short of exceptional.

Start your day right with a delicious breakfast at the hotel, included in your stay. After fueling up, take advantage of the hotel's fantastic amenities, including an indoor swimming pool, hot tub, and sauna - all available free of charge. If you're a fitness enthusiast, make use of the fitness center and enjoy a workout with a personal trainer or attend one of the many fitness classes offered.

The Mercure Exeter Southgate Hotel goes above and beyond, offering additional amenities such as room service, a restaurant, and a bar. The spacious and comfortable rooms feature modern amenities like air conditioning, free WiFi, and a flat-screen TV. With its convenient location, excellent reviews, and unbeatable amenities, this hotel is the perfect choice for your stay in Exeter. Prices start from just $86 per night, so book now and experience the best of Exeter at the Mercure Exeter Southgate Hotel!

After a day of exploring the beautiful city of Exeter, treat yourself to a relaxing swim in the hotel's indoor pool. With heated water and a serene ambiance, it's the perfect way to unwind and recharge. Please note that the pool is only available for adults, ensuring a tranquil experience for all guests.

When it's time to satisfy your taste buds, look no further than the on-site restaurant, The Gate House. This family-friendly establishment offers a delightful blend of British and European cuisines, guaranteeing a delicious meal for every palate. Whether you're in the mood for a hearty steak or a light salad, the restaurant's diverse menu has something for everyone.

At the Mercure Exeter Southgate Hotel, convenience is key. Cash and major credit cards such as American Express, Visa, Mastercard, and Maestro are all accepted as payment methods, making your stay hassle-free. So, whether you prefer to pay with your card or keep it old school with cash, the choice is yours.

Choose from a variety of room types to find the perfect fit for your needs. The Privilege Room offers a cozy and comfortable setting with a double bed, while the Classic Twin Room provides two twin beds for a peaceful night's sleep. For those traveling with family, the Family Room is ideal, featuring a double bed and a sofa bed to comfortably accommodate two adults and one child. With spacious rooms, modern amenities, and a dedicated staff, the Mercure Exeter Southgate Hotel is sure to make your stay in Exeter unforgettable. Book now and experience the best that this charming city has to offer.

Closest airports

Exeter Airport

5.1mi

Cardiff Airport

47.5mi

Bristol Airport

57.8mi

Most popular amenities

Restaurant

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Terrace

Personal trainer

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Bathtub

Upper floors accessible by elevator

Free toiletries

Soundproof

Rooms

Classic, 2 Twin Beds

2 Twin Beds

150 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

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More details

Welcome to our Classic Twin Room, a cozy retreat perfect for two adults seeking comfort and relaxation. This 151 sqft room features two twin beds, a private bathroom, a flat-screen TV, and essential amenities such as air conditioning, a refrigerator, and a tea/coffee maker.

Classic Room in Mercure Exeter Southgate Hotel

Classic, Double/Twin

2 Twin Beds

1 Double Bed

150 sqft

Private Bathroom

Bathtub

Flat-screen TV

Refrigerator

More details

Welcome to our Classic Room, the perfect choice for couples! With a spacious 151 sqft, this non-smoking room accommodates 2 adults and offers a comfortable sleep on either 2 Twin beds or 1 Double bed. Enjoy the luxury of a private bathroom with a bathtub, a flat-screen TV, air conditioning, and more. Rest assured with our featured amenities, including a laptop size safe, iron, and hairdryer.

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Privilege, 1 Double Bed, Accessible

150 sqft

Tea/Coffee maker

Wheelchair accessible

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More details

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.

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Executive Suite

1 Double Bed

1 Sofa Bed

Flat-screen TV

Non-smoking rooms

x8

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x5

More details

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Classic

1 Double Bed

1 Twin Bed

Flat-screen TV

Non-smoking rooms

+

More details

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Family

1 Double Bed

1 Sofa Bed

160 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

x8

+

x4

More details

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Privilege, Accessible

1 Double Bed

Flat-screen TV

Refrigerator

Tea/Coffee maker

Wheelchair accessible

+

More details

Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room

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Classic Family

1 Double Bed

1 Sofa Bed

Wifi

x8

+

x4

More details

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Standard, 2 Single

2 Twin Beds

Flat-screen TV

Non-smoking rooms

+

More details

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Classic, Double/Twin, Accessible

1 Double Bed

2 Twin Beds

Flat-screen TV

Refrigerator

Tea/Coffee maker

Wheelchair accessible

+

More details

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Classic, Double/2 Single, Accessible

1 Double Bed

More details

Classic, Accessible

1 Twin Bed

1 Double Bed

+

More details

Guest reviews

7.9

3,880 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

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Simranjit

8.2

October 2024

The room was good, comfortable bed and nice bath/shower. Bar staff were lovely.

It is a shame that you have to pay extra to be able to use the pool - that is the main attraction to booking a spa hotel. Parking is expensive.

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Chris

8.2

July 2024

Comfortable location with easy access into town. Staff were very accommodating

Paying for swimming pool, £10 pp, per visit. and paying £8 for a pint of beer

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Fran

8.2

October 2024

Location is good, we stayed to attend a team building event (Murder 57 - myrder mystery dinner) 11/10/24. Second time we've done this now. Check in quick and efficient, barstaff courteous and attentive.

The breakfast was awful, poor quality produce, limited choice, deep fried sausages, and bacon that was greasy with no taste. Not a mushroom in sight, and if you wanted egg, it's scrambled or scrambled. Paid for and stayed in a Privilege Room, no difference to a standard double a colleague had, other than the upgraded room, had a Mexican wave in the carpet which was about to rip. Last year health club facilities included in cost, this year additional charges implemented.

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Sharon

9.1

January 2025

Brilliant Location.Lovely staff who looked after us in the bar area where we ate, and had a massive company Xmas Party enjoying a few drinks before their meal....although loud, they were all happy, enjoying themselves, and quite entertaining really! The room was nice, clean and comfy although a little tired.

Charging paying guests to use the pool, after we had already paid £15 to park. Maybe a concessionary rate perhaps? Leaving our car in the carpark to get absolutely covered in bird poo. I know they can't stop the birds being there but we then had to pay £15 to have it jet washed at a garage.

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Courtney

8.2

December 2024

The room was spacious and comfortable. Breakfast was tasty and the spa facilities were awesome. Location was just fantastic - it meant we could pop back and forth at our leisure. Late checkout also meant we could relax for longer. Would 100% stay again.

£10 per person to use the jacuzzi etc is a bit tight - this should be included in the cost of the stay. I attended breakfast at 10am and there was very little left, and staff were slow to replace items. I also waited for several minutes in the buffet area after asking for vegetarian sausages, before being told by another waiter that I should sit down as it would take a while. Finally, the plates were incredibly hot yet there were no napkins available by the plates to minimise this.

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Alexandra

8.2

November 2024

Location was fantastic. 2 min walk and I was at the Cathedral and in the middle of Exeter. Staff were incredible. Very friendly and welcoming. Nothing was too much trouble. Lots of interesting parking, and not badly priced (£15 per 24hrs). Loads of space and amenities in the suite made it worth the upgrade.

The room was really cold. Even with the 2 provided electric heaters and the heating as high as it would go. The suite could have done with a little TLC (paint peeling on the wall, toilet roll holder was loose, little things like that). The restaurant menu was very limited.

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Hannah

10

November 2024

Everything and everyone. The staff and house-keeping team go above and beyond for you. The last few times we have been they have welcomed us with open arms, given our children treats on arrival, gone out of their way to accommodate us (in an upgraded room) when our train was cancelled twice and we were unable to travel home. The team are always happy to look after our bags so we can head into Exeter, always smiling and always offer further assistance if you need anything. The hotel itself is stunning, especially at Christmas time. The food in the restaurant is amazing and the drinks are lovely. Room service is available and the breakfast is delicious. This really is the best hotel in the whole of Exeter.

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Christopher

8.2

September 2024

Location. a quiet room. was high up. Good shower. Mini fridge ( not stocked) Large comfortable bed. Fast lifts.

Housekeeping was poor. Wet towels left in shower as requested wasn't changed just hung back on rails. Tissues in bathroom wasn't replaced at all. Tea/coffee only refreshed at bare minimum [ chocolate not replaced at all ) Liquid shower gel in shower had ran out after first night & not replaced at all. Two nights bed not made properly. Window has massive gap at top, good job it wasn't winter. Paid top price for room ( £680 for 4 nights ) & quality didn't match price

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Shane

8.2

July 2024

Excellent (paid for) pool. Lovely hotel. 5 minutes walk to centre. Nice lobby. Welcome drinks. Helpful staff.

Room 146. Bathroom fan not working. Holder in shower for things missing. What looked like black mold above shower. Clearly maintainance lacking. Breakfast was terrible. Warmed up frozen stuff. Streaky bacon instead of proper bacon. No one cooking anything. I'd pass on breakfast if booking again. Rated 3.5 to 4 out of 10. Worst element of the stay in a hotel I otherwise quite liked. For comparison, hotel in plymouth, a similar rating, but cheaper, had lovely English breakfast cooked to order. Next hotel, Belgium, similar price had chief to cook omlet on demand and nice buffet food. I would stay again, but room only.

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Tania

10

September 2024

We loved the location, bar area and the vibe it had downstairs. We did not get to use the leisure facilities, so we can't comment on that section. We stayed here to get married and it provided a wonderful entrance and exit on my wedding day. The food was superb and the dining area was exquisite.

The only gripe that we had was that the bed rooms are in need of modernisation and tlc (the bathroom was an exception) and things that you would expect from a privilege room such as branded coffee, not a cheap alternative. More attention to detail would add to better value for money. Our window would not stay open, the TV was very dated and the extractor fan no longer worked in the bathroom.

Points of Interest Around Mercure Exeter Southgate Hotel

Attractions

Exeter Cathedral

0.2mi

Royal Albert Memorial Museum & Art Gallery (RAMM)

0.4mi

Babbacombe Model Village

16.4mi

Wistman's Wood

26.1mi

Restaurants

The Gate House

Cuisines

  • British
  • European

Ambiances

  • Family Friendly

Pools

Location

  • Indoor

Features

  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Mercure Exeter Southgate Hotel

Restaurant

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Terrace

Personal trainer

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Bathtub

Upper floors accessible by elevator

Free toiletries

Soundproof

Stay rules - Mercure Exeter Southgate Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mercure Exeter Southgate Hotel

Are pets permitted at Mercure Exeter Southgate Hotel?

Yes, you can stay with your pet at the Mercure Exeter Southgate Hotel. They allow pets, although charges may apply.

When are the check-in and check-out times for Mercure Exeter Southgate Hotel?

When you book a stay at Mercure Exeter Southgate Hotel, you can access your room from 02:00 PM and should leave by 12:00 PM.

Is vehicle parking offered by Mercure Exeter Southgate Hotel?

Yes, there is parking available at the Mercure Exeter Southgate Hotel. The parking is on site and it is a public parking. It costs £15 per day to park. However, parking reservation is not possible.

What's the nightly rate at Mercure Exeter Southgate Hotel?

Accommodations at Mercure Exeter Southgate Hotel can start from $86. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.

Which room categories can I book at Mercure Exeter Southgate Hotel?

The Mercure Exeter Southgate Hotel offers a variety of room options including Privilege Rooms, Classic Twin Rooms, Classic Rooms, and Family Rooms. All rooms are non-smoking and have a size of 151-161 sqft. The Privilege Room and Classic twin room each accommodate 2 adults with no children, while the Classic Room accommodates 2 adults with no children and has both twin and double bed options. The Family Room accommodates 2 adults and 1 child with a double bed and a sofa bed.

What is there to do in Mercure Exeter Southgate Hotel?

At the Mercure Exeter Southgate Hotel, guests can enjoy a range of leisure amenities during their stay. They can take a dip in the indoor swimming pool or relax in the hot tub/jacuzzi or sauna. The hotel also provides beach chairs/loungers for guests to enjoy some downtime by the pool.

For those who want to stay active, the hotel offers a fitness center where guests can work out, along with the option of hiring a personal trainer or participating in fitness and yoga classes. There is also a spa lounge/relaxation area for guests to unwind and destress.

When it comes to dining, guests can dine at the on-site restaurant, The Gate House. The restaurant offers a family-friendly ambiance and serves a variety of British and European cuisines.

With these amenities available, guests can make the most of their time at the hotel, whether they prefer relaxation or staying active.

Does Mercure Exeter Southgate Hotel feature a pool area?

The Mercure Exeter Southgate Hotel has one pool available. The pool is indoors and is heated. However, it is restricted to adults only.

Does Mercure Exeter Southgate Hotel have on-site restaurants?

Yes, the Mercure Exeter Southgate Hotel has a restaurant on site called The Gate House. The restaurant offers a family-friendly ambiance and serves British and European cuisine.

What methods of payment does Mercure Exeter Southgate Hotel accept?

At Mercure Exeter Southgate Hotel, they accept cash as a method of payment. In addition to cash, they also accept American Express, Visa, Mastercard, and Maestro.

From

$86

Call for great rates

+1-833-728-2041