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+1-833-728-20413,880 reviews
From
$86Southernhay East, Exeter, EX1 1QF, United Kingdom
3,880 reviews
1/59
Restaurant
Free wifi
Room service
Fitness center
Sauna
Air conditioning
Bar
Terrace
Welcome to the Mercure Exeter Southgate Hotel, a charming 4-star haven located in the heart of Exeter, United Kingdom. At just 0.2mi away from the city center, this hotel is the perfect base for exploring all that Exeter has to offer. With 3880 reviews, you can trust that your stay will be nothing short of exceptional.
Start your day right with a delicious breakfast at the hotel, included in your stay. After fueling up, take advantage of the hotel's fantastic amenities, including an indoor swimming pool, hot tub, and sauna - all available free of charge. If you're a fitness enthusiast, make use of the fitness center and enjoy a workout with a personal trainer or attend one of the many fitness classes offered.
The Mercure Exeter Southgate Hotel goes above and beyond, offering additional amenities such as room service, a restaurant, and a bar. The spacious and comfortable rooms feature modern amenities like air conditioning, free WiFi, and a flat-screen TV. With its convenient location, excellent reviews, and unbeatable amenities, this hotel is the perfect choice for your stay in Exeter. Prices start from just $86 per night, so book now and experience the best of Exeter at the Mercure Exeter Southgate Hotel!
After a day of exploring the beautiful city of Exeter, treat yourself to a relaxing swim in the hotel's indoor pool. With heated water and a serene ambiance, it's the perfect way to unwind and recharge. Please note that the pool is only available for adults, ensuring a tranquil experience for all guests.
When it's time to satisfy your taste buds, look no further than the on-site restaurant, The Gate House. This family-friendly establishment offers a delightful blend of British and European cuisines, guaranteeing a delicious meal for every palate. Whether you're in the mood for a hearty steak or a light salad, the restaurant's diverse menu has something for everyone.
At the Mercure Exeter Southgate Hotel, convenience is key. Cash and major credit cards such as American Express, Visa, Mastercard, and Maestro are all accepted as payment methods, making your stay hassle-free. So, whether you prefer to pay with your card or keep it old school with cash, the choice is yours.
Choose from a variety of room types to find the perfect fit for your needs. The Privilege Room offers a cozy and comfortable setting with a double bed, while the Classic Twin Room provides two twin beds for a peaceful night's sleep. For those traveling with family, the Family Room is ideal, featuring a double bed and a sofa bed to comfortably accommodate two adults and one child. With spacious rooms, modern amenities, and a dedicated staff, the Mercure Exeter Southgate Hotel is sure to make your stay in Exeter unforgettable. Book now and experience the best that this charming city has to offer.
Closest airports
Exeter Airport
5.1miCardiff Airport
47.5miBristol Airport
57.8miRestaurant
Free wifi
Room service
Fitness center
Sauna
Air conditioning
Bar
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Elevator
Bathtub
Upper floors accessible by elevator
Free toiletries
Soundproof
Classic, 2 Twin Beds
2 Twin Beds
150 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Welcome to our Classic Twin Room, a cozy retreat perfect for two adults seeking comfort and relaxation. This 151 sqft room features two twin beds, a private bathroom, a flat-screen TV, and essential amenities such as air conditioning, a refrigerator, and a tea/coffee maker.
Classic, Double/Twin
2 Twin Beds
1 Double Bed
150 sqft
Private Bathroom
Bathtub
Flat-screen TV
Refrigerator
More details
Welcome to our Classic Room, the perfect choice for couples! With a spacious 151 sqft, this non-smoking room accommodates 2 adults and offers a comfortable sleep on either 2 Twin beds or 1 Double bed. Enjoy the luxury of a private bathroom with a bathtub, a flat-screen TV, air conditioning, and more. Rest assured with our featured amenities, including a laptop size safe, iron, and hairdryer.
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Privilege, 1 Double Bed, Accessible
150 sqft
Tea/Coffee maker
Wheelchair accessible
+
More details
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.
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Executive Suite
1 Double Bed
1 Sofa Bed
Flat-screen TV
Non-smoking rooms
x8
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x5
More details
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Classic
1 Double Bed
1 Twin Bed
Flat-screen TV
Non-smoking rooms
+
More details
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Family
1 Double Bed
1 Sofa Bed
160 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
x8
+
x4
More details
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Privilege, Accessible
1 Double Bed
Flat-screen TV
Refrigerator
Tea/Coffee maker
Wheelchair accessible
+
More details
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Classic Family
1 Double Bed
1 Sofa Bed
Wifi
x8
+
x4
More details
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Standard, 2 Single
2 Twin Beds
Flat-screen TV
Non-smoking rooms
+
More details
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Classic, Double/Twin, Accessible
1 Double Bed
2 Twin Beds
Flat-screen TV
Refrigerator
Tea/Coffee maker
Wheelchair accessible
+
More details
Show 5 photos
Classic, Double/2 Single, Accessible
1 Double Bed
More details
Classic, Accessible
1 Twin Bed
1 Double Bed
+
More details
7.9
3,880 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Simranjit
8.2
October 2024
The room was good, comfortable bed and nice bath/shower. Bar staff were lovely.
It is a shame that you have to pay extra to be able to use the pool - that is the main attraction to booking a spa hotel. Parking is expensive.
Chris
8.2
July 2024
Comfortable location with easy access into town. Staff were very accommodating
Paying for swimming pool, £10 pp, per visit. and paying £8 for a pint of beer
Fran
8.2
October 2024
Location is good, we stayed to attend a team building event (Murder 57 - myrder mystery dinner) 11/10/24. Second time we've done this now. Check in quick and efficient, barstaff courteous and attentive.
The breakfast was awful, poor quality produce, limited choice, deep fried sausages, and bacon that was greasy with no taste. Not a mushroom in sight, and if you wanted egg, it's scrambled or scrambled. Paid for and stayed in a Privilege Room, no difference to a standard double a colleague had, other than the upgraded room, had a Mexican wave in the carpet which was about to rip. Last year health club facilities included in cost, this year additional charges implemented.
Sharon
9.1
January 2025
Brilliant Location.Lovely staff who looked after us in the bar area where we ate, and had a massive company Xmas Party enjoying a few drinks before their meal....although loud, they were all happy, enjoying themselves, and quite entertaining really! The room was nice, clean and comfy although a little tired.
Charging paying guests to use the pool, after we had already paid £15 to park. Maybe a concessionary rate perhaps? Leaving our car in the carpark to get absolutely covered in bird poo. I know they can't stop the birds being there but we then had to pay £15 to have it jet washed at a garage.
Courtney
8.2
December 2024
The room was spacious and comfortable. Breakfast was tasty and the spa facilities were awesome. Location was just fantastic - it meant we could pop back and forth at our leisure. Late checkout also meant we could relax for longer. Would 100% stay again.
£10 per person to use the jacuzzi etc is a bit tight - this should be included in the cost of the stay. I attended breakfast at 10am and there was very little left, and staff were slow to replace items. I also waited for several minutes in the buffet area after asking for vegetarian sausages, before being told by another waiter that I should sit down as it would take a while. Finally, the plates were incredibly hot yet there were no napkins available by the plates to minimise this.
Alexandra
8.2
November 2024
Location was fantastic. 2 min walk and I was at the Cathedral and in the middle of Exeter. Staff were incredible. Very friendly and welcoming. Nothing was too much trouble. Lots of interesting parking, and not badly priced (£15 per 24hrs). Loads of space and amenities in the suite made it worth the upgrade.
The room was really cold. Even with the 2 provided electric heaters and the heating as high as it would go. The suite could have done with a little TLC (paint peeling on the wall, toilet roll holder was loose, little things like that). The restaurant menu was very limited.
Hannah
10
November 2024
Everything and everyone. The staff and house-keeping team go above and beyond for you. The last few times we have been they have welcomed us with open arms, given our children treats on arrival, gone out of their way to accommodate us (in an upgraded room) when our train was cancelled twice and we were unable to travel home. The team are always happy to look after our bags so we can head into Exeter, always smiling and always offer further assistance if you need anything. The hotel itself is stunning, especially at Christmas time. The food in the restaurant is amazing and the drinks are lovely. Room service is available and the breakfast is delicious. This really is the best hotel in the whole of Exeter.
Christopher
8.2
September 2024
Location. a quiet room. was high up. Good shower. Mini fridge ( not stocked) Large comfortable bed. Fast lifts.
Housekeeping was poor. Wet towels left in shower as requested wasn't changed just hung back on rails. Tissues in bathroom wasn't replaced at all. Tea/coffee only refreshed at bare minimum [ chocolate not replaced at all ) Liquid shower gel in shower had ran out after first night & not replaced at all. Two nights bed not made properly. Window has massive gap at top, good job it wasn't winter. Paid top price for room ( £680 for 4 nights ) & quality didn't match price
Shane
8.2
July 2024
Excellent (paid for) pool. Lovely hotel. 5 minutes walk to centre. Nice lobby. Welcome drinks. Helpful staff.
Room 146. Bathroom fan not working. Holder in shower for things missing. What looked like black mold above shower. Clearly maintainance lacking. Breakfast was terrible. Warmed up frozen stuff. Streaky bacon instead of proper bacon. No one cooking anything. I'd pass on breakfast if booking again. Rated 3.5 to 4 out of 10. Worst element of the stay in a hotel I otherwise quite liked. For comparison, hotel in plymouth, a similar rating, but cheaper, had lovely English breakfast cooked to order. Next hotel, Belgium, similar price had chief to cook omlet on demand and nice buffet food. I would stay again, but room only.
Tania
10
September 2024
We loved the location, bar area and the vibe it had downstairs. We did not get to use the leisure facilities, so we can't comment on that section. We stayed here to get married and it provided a wonderful entrance and exit on my wedding day. The food was superb and the dining area was exquisite.
The only gripe that we had was that the bed rooms are in need of modernisation and tlc (the bathroom was an exception) and things that you would expect from a privilege room such as branded coffee, not a cheap alternative. More attention to detail would add to better value for money. Our window would not stay open, the TV was very dated and the extractor fan no longer worked in the bathroom.
Attractions
Exeter Cathedral
0.2miRoyal Albert Memorial Museum & Art Gallery (RAMM)
0.4miBabbacombe Model Village
16.4miWistman's Wood
26.1miAttractions
Exeter Cathedral
0.2miRoyal Albert Memorial Museum & Art Gallery (RAMM)
0.4miBabbacombe Model Village
16.4miWistman's Wood
26.1miAirports
Exeter Airport
5.1miCardiff Airport
47.5miBristol Airport
57.8miThe Gate House
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Restaurant
Free wifi
Room service
Fitness center
Sauna
Air conditioning
Bar
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Elevator
Bathtub
Upper floors accessible by elevator
Free toiletries
Soundproof
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Upper floors accessible by elevator
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Terrace
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Fan
Fold-up bed
Iron
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Fitness
Fitness center
Fitness classes
Indoor swimming pool
Locker rooms
Personal trainer
Sauna
Spa lounge/Relaxation area
Yoga classes
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Public parking is available on site (reservation is not possible) and costs GBP 15 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Mastercard,
American Express,
Visa,
Maestro,
Cash only
This property accepts cash.
Are pets permitted at Mercure Exeter Southgate Hotel?
Yes, you can stay with your pet at the Mercure Exeter Southgate Hotel. They allow pets, although charges may apply.
When are the check-in and check-out times for Mercure Exeter Southgate Hotel?
When you book a stay at Mercure Exeter Southgate Hotel, you can access your room from 02:00 PM and should leave by 12:00 PM.
Is vehicle parking offered by Mercure Exeter Southgate Hotel?
Yes, there is parking available at the Mercure Exeter Southgate Hotel. The parking is on site and it is a public parking. It costs £15 per day to park. However, parking reservation is not possible.
What's the nightly rate at Mercure Exeter Southgate Hotel?
Accommodations at Mercure Exeter Southgate Hotel can start from $86. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
Which room categories can I book at Mercure Exeter Southgate Hotel?
The Mercure Exeter Southgate Hotel offers a variety of room options including Privilege Rooms, Classic Twin Rooms, Classic Rooms, and Family Rooms. All rooms are non-smoking and have a size of 151-161 sqft. The Privilege Room and Classic twin room each accommodate 2 adults with no children, while the Classic Room accommodates 2 adults with no children and has both twin and double bed options. The Family Room accommodates 2 adults and 1 child with a double bed and a sofa bed.
What is there to do in Mercure Exeter Southgate Hotel?
At the Mercure Exeter Southgate Hotel, guests can enjoy a range of leisure amenities during their stay. They can take a dip in the indoor swimming pool or relax in the hot tub/jacuzzi or sauna. The hotel also provides beach chairs/loungers for guests to enjoy some downtime by the pool.
For those who want to stay active, the hotel offers a fitness center where guests can work out, along with the option of hiring a personal trainer or participating in fitness and yoga classes. There is also a spa lounge/relaxation area for guests to unwind and destress.
When it comes to dining, guests can dine at the on-site restaurant, The Gate House. The restaurant offers a family-friendly ambiance and serves a variety of British and European cuisines.
With these amenities available, guests can make the most of their time at the hotel, whether they prefer relaxation or staying active.
Does Mercure Exeter Southgate Hotel feature a pool area?
The Mercure Exeter Southgate Hotel has one pool available. The pool is indoors and is heated. However, it is restricted to adults only.
Does Mercure Exeter Southgate Hotel have on-site restaurants?
Yes, the Mercure Exeter Southgate Hotel has a restaurant on site called The Gate House. The restaurant offers a family-friendly ambiance and serves British and European cuisine.
What methods of payment does Mercure Exeter Southgate Hotel accept?
At Mercure Exeter Southgate Hotel, they accept cash as a method of payment. In addition to cash, they also accept American Express, Visa, Mastercard, and Maestro.
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