Courtyard Hotel Arcadia0

I spoke to numerous different staff members at the hotel and each of them were kind and accommodating and exceptionally helpful, even the employee who greeted us at 2 am. The room itself was also a lot more spacious than a standard hotel room which was really nice. Overall, it was a very comforting stay.

This is probably more a reflection of me than the hotel itself but I couldn't figure out how to make coffee using the provided coffee machine and pods, and no additional instructions were provided so unfortunately couldn't make coffee in the morning. But overall, I actually don't have any complaints.

I stayed at the Courtyard twice - for 2 nights and then 3 the next week. I will stay there again if I need to go back to Pretoria for work. On my first stay my room was a proper suite, with a lounge and work area which were separate to the bedroom. The room on my second stay was just a large room with a hall way which was large enough for a desk and the little kitchenette (which has a microwave, fridge and sink). The location is very good - its walking distance to Loftus and to Gautrain station. There are lots of embassies in the area around the hotel. It has a well equipped, albeit small, gym.

The quality of service depends on the staff on shift. I never got bad service and all staff were friendly, but the coffees were very variable. The bathrooms are old style with showers in the bath and in one of the rooms the water pressure was quite difficult to control - not a major issue, but could be improved. The breakfasts are ok and don't vary much (at all?) from day to day, which I suppose at a hotel of this level can be expected.

We ate our own food in the room and really liked the neat little kitchen in the studio suite. We ate in the hotel restaurant one evening and the pizza was superb. Curry was so-so. Staff are absolutely incredible, thank you everybody. The old building is exquisite and well-maintained. Lovely gardens and terrace. Good security. I'm disabled and the wheelchair bathroom is stunning, it is safe and roomy.

The south-facing studio suite is a little cold and dark, though the heater is working. We had to ask for a spare blanket. Another window would be welcome. The food menu could be a bit more varied, it's quite limited

We enjoyed our stay at Courtyard. The place is close to the mall and to fairly close to the city center (ca. 30 minutes walk to the union building). Rooms were spacious, comfortable and clean. The staff at the hotel gave us good pointers and tips on how to get around and what to explore in Pretoria.

The rooms were a bit dark but it wasn’t a big issue.

I must honestly say, breakfast can be improved and also the menue offered to guests staying at the hotel - ordering from the menu - rally not a variety. Some guests like myself, not familiar with Pretoria - wants to sleep and have a nice dinner before going to bed.

Food -see above; ordering from menue, really not a variety.

Thier garden landscape is beautiful even though we couldn't enjoy much bcause it ws raining. The sleep was peaceful we didn't even want to leave.

Everything met my expectations.

They did not disclose that breakfast is not included in the rate and I was surprised with a R6900.00 bill on my departure which was surprising to me

Everything about this place was top notch

Rooms are big and airy very fresh smelling The whole place was very well maintained

Location was centred and in close proximity to a favoured area of Pretoria. The parking area made me feel secure to park my car there. Staff were very friendly.

It was comfortable, the fact that it had a fridge made me fall inlove with it more. No noise, just great.

Nothing.