A note of appreciation to front desk officer Mr Park Jun Chul who was very helpful in spite of his limited English. There were many things which I liked about Hotel Winstory (1) the washing machine inside the room, (2) the convenient location of the hotel which was walkable to Seogwipo Olle Market about 10 to 15 mins walk away, (3) Many buses at the Lifelong Learning Center bus stop along the road behind Hotel Winstory, (4) Nearby food street about 5 minutes walk away, (5) Jeju Olle Tourist Info Centre opposite the hotel about 3 minutes walk away, (4) Olle Trail 7 which was just down the road. However, do note that while Olle Trail 7 is scenic along the coast - there is no way out of the Oedolgae coastal walk and you will need to complete that stretch for about 1 hour and 30 minutes before it gets back to the road.

The hotel room was clean. And reasonable price. Hotel got provide mosquito repellent even when is winter.

Even when is winter, still can see a lot of mosquitoes. One night we can easily killed more than 10 mosquitoes. My son was bitten badly.

We had requested for 2 side by side rooms for our family of 4 adults. At check in, the initial rooms assigned to us were a distance apart although on the same floor. When I asked Mr Park Jun Chul who attended to us at check in if something can be done to relocate us to 2 side by side rooms, he was very helpful and searched through his room system. He eventually found 2 side by side rooms on the highest floor to give to us. The rooms were generally clean although one of our rooms constantly had a cigarette smell despite it being a non smoking floor. However when we sprayed the room with sanitiser, the smell went off. The beds and pillows were comfortable and we enjoyed our stay at the hotel. We arrived at the hotel by the airport limousine bus and it was a convenient 5-10 mins walk to the hotel.

The cigarette smell in our room

I would like to compliment Ms Lee Soo Hyun for spending time to help me with the information I needed in Seoul. Though we need a translator app to communicate, she was very patient and helpful and always served me with a smile. Thank you for much Ms Lee! Also love the massage chair at the lobby. It was really very good.

They do not change bed sheets and use of laundry for stay that is less than 3 nights.

It was close to the Olle market and the restaurants and also had a washing machine. I was mainly attracted by the washing machine. You can request a drying rack from the reception and buy a washing capsule. I liked the layout of the room and the bathroom. I would stay there again.

The room was very hot when I first entered it (30 degrees Celsius). I had to open a window and run the AC for a few minutes to bring the temperature down. It helped my laundry to dry faster though. The cleaning staff left 2 bottles of water and 2 clean towels each day. I think the towels were not necessary and there should be an option not to have them delivered each day to save the energy and the planet. There was a kettle in the room but no tea/coffee.

The washing machine was the selling point and very handy for us. The kitchenette was useful as was the big fridge. Appreciated the warning at check-in that rooms wouldn't be cleaned/made every day due to covid but the hotel gave us new towels and water bottles at our front door every morning during our stay. Walking distance to central Seogwipo. The staff were nice but some couldn't speak English which we overcame with translate anyway.

Initially there was no clothes airer available to dry your clothes especially if they advertise a washing machine in the room. I should have notified the front desk because after our 2nd night, they provided one after doing a room check. Some of the cupboards require some maintenance.

The hotel is in a good area. The room was clean. The washing machine in the room is very useful. There is a convenience near the hotel.

I wish the staff were able to speak a little bit more English or that the instructions they give us on a paper has more information on it (for example about the cleaning of the room which was on the 4th day). My Korean is not very good yet so it was a little bit difficult to understand each other at the arrival but it was fine. We didn't dare to ask too many questions at the lobby.

The location is great and the rooms are clean. The check-in and check-out processes were a breeze. They have a compiled file of recommendations— places to eat, places to visit complete with descriptions and maps.

There was no breakfast available, but we didn’t pre-order; I just assumed it would be readily available should we decide to have breakfast at the hotel at the last minute.

Free parking, free washing machine if u stay 3 nights+ but no dryer. Free water bottle everyday. Easy walk to Seogwipo market or nearby convenience stores.

Small towels and no amenities such as toothbrush etc (u can buy at front desk) but I can live with that. Overall very good for the price you pay.

- Big room - Great bathroom - Water and fresh towels everyday - Parking below hotel - Netflix available - Washing machine and fridge in room The surrounding area is also nice. There is a convenience store at the corner and there are a lot of restaurants in the neighborhood.

Parking spaces are quite small.