Helpful and polite staff. The location was great, Sinsa station was only a few walks away. Multiple shops, restaurants and ATM around the property. The common kitchen was so convenient. They had one on every floor. Didn’t really use their appliances but they had everything by the looks of it.

Cleaning was not as perfect as the first day of check in. i could feel the dust on the floor after a few days. The sound of water pipes was awful. i could hear the rumbling sound every time my neighbour would run their water faucets.

1. New buildings, new facilities. 2. The best restaurant. All the food was delicious. 3. Not too crowded (yet). 4. Best location for tourists - close to all the fun things to do in Gangnam area. 5. All the staff are doing their best.

1. Paid parking system - you have to pay 15000KRW (11$) daily to park at the hotel. I spent over $200 extra on parking. 2. The passageway to the main street (LL level) is closed at night, so you have to take the elevator to the L level and then take another escalator to the LL level to get down to the main street. The reason for this is not clear. 3. Given the location of the hotel, it's not completely noise-free. You can hear traffic on the main road right next to the hotel. During my stay, which lasted just over two weeks, I was woken up once by the sound of construction on the main street. 4. Even inside the hotel, the soundproofing system doesn't seem to be very good. If there is a loud party going on in the hallway or in another room, you can hear everything.

Brand new hotel in the heart of Gangnam within walking distance to a multitude of excellent restaurants, bakeries and coffee shops. # minutes walk to Sinsa metro. Exceptional service that beats any 5 star hotels in the USA or Europe. The reception staff could not do enough to help us with recommendations on places to visit, restaurant and directions. The huge king size bed, duvet and king sized luxurious down pillows were best of any of the hotels during our 9 week trip. Very impressed with the housekeeping. During our 7 night stay the housekeeping refilled the minibar daily with complimentary high quality bear, soju and soft drinks. Daily changed the large, soft bath towels, both rolls of toilet paper and did a very detailed cleaning. Each floor has a communal kitchen with fridge, microwave, utensils and dining table, there are 2 sets of large capacity washer and dryers on the 3rd floor, 3000 Won per load. Plenty of 240V and USB outlets, clean hardwood floors and plenty of storage in our 300ft room on the 14th floor, with good view of the Namsan Tower and the Han River. This was, by far, the best hotel we stayed at during our month in S Korea and look forward to coming back soon.

Nothing..

The hotel room had everything you needed : cables for charging up to three gadgets simultaneously conveniently located by the bed, toiletries were spot on, among other facilities with comfort in mind. Service was very good too-- especially by Jack, the night clerk, who happily and patiently accommodated all my questions about the area to help orient me. This was at midnight on the first day. The rest of the team helped arrange a car and driver for me in the succeeding days. There was a quick response to requests for replenishing the minibar and other questions on the facilities.

Seoul is vast and the neighborhood you choose will have a lot of bearing on how you get around as taxis are the most convenient transport option, but they are not readily available at certain times of the day. Garosu-gil, where the hotel is, is an upscale neighborhood with a lot of dining and shopping options nearby. However, it is quiet, with most places closed by 10 pm. Its about a 15-20 minute walk to Agpujeong, which is more vibrant. So it depends on the preference of the traveler. The hotel's gym is small, and when I went, the treadmill didn't work. Luckily, there was a gym nearby. The hotel was good, just don't think I would choose this area next time.

Location is good: opposite Garosugil and about 5mins from Sinsa Station. The room is bright and airy and of a good size. You do need to organise your things though and living out of the suitcase is not quite possible. The power sockets are of the type that can accommodate different countries plugs. The hotel also provides different charging cords in the room. The hairdryer is the best I have ever used in hotels. Bottled water provided everyday, plus complimentary drinks in the fridge that is replenished everyday.

Whistle everything seems clean, the sofa looks a little dodgy. The drip coffee was not replenished.

convenient location within the city that the station and bus is within close walking distance almost 5mins and surrounding facilities are useful from retails shops to restaurants/cafes to clinics to convenient stores. The rooms were clean and comfortable, crispy bedsheets, hot water kettle and snacks are of high quality to a 5star hotel. What is unique about the hotel is that they offer services as well as provide for the customers the freedom to it themselves with offering laundry and food service yet at the same time provide shared laundry rooms and kitchens for customers to do their own washing and cooking is a plus.

The overall cleaning was great especially the bathroom and bedroom, the cleaning needed more attention in the neglected areas.

Location was superb. Lots of restaurants, shops, and convenience stores around. The shared kitchen was nice for anyone who wants to cook their own meal. There was a self laundry room for anyone who needs to wash/dry their clothes. The complimentary mini bar with various non-alchoholic and alcoholic drinks were great, especially after a long day of walking around in humidity.

The room size was smaller than expected but not surprising since cities like Seoul and Tokyo tend to have smaller room sizes.

The rooms were very nice, clean and beds were comfortable. The mini bar was complementary and refilled every day. Breakfast was very plentiful and lots of local and western choices of foods. There was a chef preparing eggs on demand. Fresh fruit and hot and cold dishes. Neighbourhood was very lively and lots of shops and restaurants nearby

Nothing it was lovely

The hotel is a great place for explorations around Gangnam-gu on foot or by close access to the Metro station. It has a plesasant atmosphere and our room (a suite) had all the amenities we needed (including coffee, sodas). The bathtup in the room was a nice addition, even if we did not use it. The bed (kingsize) was quite comfy and the hotel was reasonable quiet. We would go back any time.

Need check out at front desk even though deposit with same amount of room charge was opened. The day check-out was too early morning around 4:20am, hotel knew nothing additionally charged, but checking out process was mandatory required. It should be okayed just dropping keys as express check-out.