The staff were extremely kind and helpful, not a single complaint at all and can’t imagine how much nicer they could be. After staying at multiple 5star Hotels I can say this hotels staff were by far the best. Felt extremely welcome. The spa facilities were impeccable and offered a great relaxation experience. A great safe location with amazing food and bars around every corner and just far enough away from the hustle and bustle and noise of tourism hotspots. Will definitely be staying again without a doubt!

The only thing that was a letdown was the pool. The pool area, sun loungers and vibe was great, very calm and relaxing. Although the pool itself was only around 1 metre deep which made it awkward for more than a few people to be in as everyone was essentially laying down. But saying this, the pool itself was clean and temperature set with jacuzzi jets which was great.

Location was very good for seeing the city. Quiet neighborhood, 25 minute walk to both red and blue hop on hop off bus system. Room was spacious, nice bathroom. Bring your own hair conditioner, excellent hairdryer. Breakfast was nice, good buffet selection. Adequate for 10 euros. Excellent neighborhood, lots of local restaurants and bakeries close. Convenience store across the street. Lido grocery store around the corner. Extremely expensive......but we were there for a long holiday weekend and The F1 Barcelona race weekend.

Pool was a bird bath, not a pool. Spa was in basement, dark and spa tub was filthy. Outdoor patio located on second floor surrounded by high rise apartments with laundry hanging out. No view, hot and stuffy. No ice machine at all in entire building, no coffee available except if you purchased the buffet. Beds in need of upgrade. Building was kept hot, obvious that management cutting expenses. Juice at buffet was drink mix, not juice. Only one chair in king suite. Overall would not stay there again. But loved the location.

Great location and close to everything, pool is nice and the rooms are a very decent size with nice bathrooms. Rooms always cleaned daily and the staff on the front desk are super friendly and happy to help with anything. Breakfast is well priced yummy!

Rooms are a little dated but for the price it’s fine, I was in a room that adjoined to another through a locked door and could hear everything that was going on next door. If you get this tripe of room and want some privacy, request a change.

Comfortable space in the room. Bathroom, bathtub and shower are amazing. Location is excellent and options for eating are full of variety. Very close to main avenues, metro stations and a lot of taxis available in the area. Very safe and clean area. Personnel at the hotel are excellent and very kind. We will be back for sure.

The beds' mattresses seem old and the pillows are not fully comfortable, but after the extensive activities during the day we didn't have problems, we slept the whole night without disturb. There is no sufficient light at the mirror at the entrance of the room (main door) but rest of the room has proper light.

Hotel was perfect for location! A 30 minute walk too all main attractions in Barcelona! There is good food and drinks places all around, very close! Hotel is very clean, staff were great and very helpful! Room was cleaned beautifully every day and towels and toiletries changed every day. Mini fridge in room, good shower and bath! Sterio/cd player in room for music

Room had air con system but was quite loud. No tea or coffee facilities in room but was available in restaurant. Window couldn't be opened but room was on 7th floor so think that was because of regulations. TV small and basic channels

The hotel was in a good location. Surrounded by a variety of restaurants, bakeries,and grocery shops. The bus and taxi stop was across the street. Nice quiet, spacious room and very clean. Lovely staff always willing to answer your questions.

If you are a larger person the toilette is small and very low. The shower tub has no side bar to hold onto to get out. And the bottom was not slip proof. The bed was full of springs. I had put a thick blanket not to feel the springs.

I recommend the hotel. I stayed at the hotel for 5 days, of which I spent too little time at the hotel, but I recommend the Acevi hotel. The staff is kind, the comfort in the room is high, the cleaning and the change of towels was done properly every day, the location offers you access to public transport, both metro and bus, the distance from the tourist attractions of the city is a bit long.

central and clean

nothing

Break fast was excellent. Montsey was kind and helpful: she treated us like family.. She made a huge difference in our stay! We arrived from Rome early after having been on a cruise with Holland America. She allowed us to check in early and we were able to get caught up with sleep, suggested a great place to dine right down the street and even loaned us a converter plug when ours failed.

We like scrambled eggs, typical North Americans.

The staff when we checked in (10.16.22) around 11am was very polite and helpful . in addition , we were allowed To check in early and after a very long flight -all the way from the Philippines - we really appreciated this . The room was very neat and clean . Location was good and walking to City Center was easy . the buffet breakfast staff Were also very polite and helpful .

one check in staff (10.17.22) morning shift was quite rude . doesnt look Like she wants to Help when i asked a question . so i just stop My inquiry .