Staff at this hotel were lovely, smiling, and helpful. Our room located on the 5th floor was quiet, and rooms were serviced daily. There was plenty of storage space. There was a variety of hot and cold options on offer at breakfast. Breakfast bowls were huge, and their granola delicious. The location was an easy 10 minute walk from Sagrada Familia, and the Sagrada Familia Metro Station. There were lots of restaurants and small supermarkets in the area. We used the Metro to get around as the Hop On Hop Off Buses we saw had queues of people waiting (Sunday 19 November). Getting to and from the airport wasn't difficult either as we travelled light. From the airport, catch the orange line (L9 South), change at Collblanc station onto the blue line (L5, towards Vall d'Hebron) and get off at Sagrada Familia Metro Station. It costs just over 5 Euros per person. We used the Hola Barcelona Travel Card which made travel stress free. We purchased on-line before we left, and it was easy to pick up from ticket machine at airport metro station (English language button on machine).

The keycard to Room 504 was temperamental. The door never opened on the first try. Sometimes it took up to 10 tries before it opened. We had to go down to reception at least twice because the door wouldn't open. A staff member came with us, and helped us open the door. It seemed acceptable that many tries were required. We have stayed at lots of hotels over the years, and never had problems using key cards before. Staff were always kind, but not being able to open the door to your room after a long day out exploring this wonderful city, was tiring, and quite frankly, annoying. This was the only reason we did not give this hotel more stars. There was only one chair for sitting in the room. A chair for each guest would have been better.

I really love the location it is very near in La Sagrada Familia, Metro and Bus stations. There is no hussle going to other tourist spots in Barcelona. Also there is a lot of restaurants around the hotel. Staffs speaks in English very well.

I dont like is that how they clean our room. they dont change the beddings since we already had our 3rd day there and i know they saw it since when you have kids, it always got messy. They change only the towels and mopped the floor. And the breakfast there is no other options it is still the same for our 5 days stay there. i hope they give more options.

The location was very close to a main tourist attraction. Easy to access the public transportation from this location. The AC was working wonderfully which was great because there was a heat wave. The showers were very large and took up half the bathroom. Breakfast had a decent selection but it didn't really change much daily.

The tourist tax is really expensive for large families. The hotel windows are not very good at sound proofing outside noise on certain floors. The garbage pickup was at 1am and it was very loud from the 3rd floor street view rooms. My partner was on the 5th floor street view and heard no outside noises.

This was such a great hotel to do a few days of sightseeing. We picked it because of proximity to Sagrada Familia and because it was just a little less busy. Staff were just so helpful, breakfast was good value and hotel was clean and sufficiently spacious.

Room was too hot for us Scots (AC only kicked out hot air) so we had to leave window open which was obviously then noisy. I would note that I had this exact issue just days before on a 4* hotel in the area (work) too so I don’t think this is specific to the hotel

Very good location. The room was quiet, it helped me to chill after long day. The bathroom was very clean. The bed was very comfort, and it was great pleasure to lay on it after a whole day of sightseeing. AC was efficent and very quiet, I've almost forgot that I have such thing in my room.

I've found that my room was infested by ants. There were no toilet brush in the toilet, it was very unpleasant for me to leave rests of my "creation" for staff to clean it. I understand that some people may not find this useful but I was not able to see image from my laptop on the TV.

The hotel is very well located, near Sagrada Familia and close to public transport. The room was very good, clean and big enough. In the room was the perfect temperature. The breakfast was the same every day, but very good. The staff was very polite, spoke english very well ( better than us 😁 ) and helpful all the time. We stayed at the hotel 4 days , me, my husband and my eight year old son and we had a great experience. We wil choose again Ibis Hotels. We recommend.

Near the big bed ( we had two beds ), it would be better to have a snuff to charge the phone.

First of all I want to thank the hotel team! Reception team can help you to find out all important information about the city, transport...also you can borrow there an iron, print your tickets and get a map of the city. All members of the team are very kind and helpful. The room was cleaned every day! Thanks! The breakfast was tasty! There are 2 Ⓜ stations close to the hotel. Also there is a small supermarket next to the hotel.

The staff were very friendly and helpful. It was possible to eat gluten-free without any problems. The breakfast buffet was great and the staff were very obliging.

The room was very warm. The air conditioning wasn't working yet as it wasn't hot enough outside. The hotel recommends 26 degrees as the room temperature, definitely too warm.

The IBIS staff are friendly, the security in regards to access in and out of the hotel, the elevator security is very good. We were offered the disabled access room due to my wife’s condition, in which we found an “A+” consideration of your staff, the location of the room is great, and like a private area, THANK YOU , to the staff for offering the room.

The paid morning breakfast choices are of a very limited amount, though the breakfast staff are helpfull, the price of the breakfast is on the expensive side for the choices offered.

Loved the location, the staff were helpful. Breakfast was fresh and plentiful too.

The fold out bed wasn't made when we arrived. It was locked so we couldn't do it ourselves. So we had to wait until the morning to ask for assistance. We informed the staff in the morning, went out all day and returned and it hadn't been done. It was inconvenient to have to ask twice. It's a very small issue however.