The room, location, and service were excellent.

The hotel restaurant/room service food was pretty bad. It was fast and with nice presentation, but the food itself was a problem. Would not recommend eating there.

We had a spacious twin bedded room. The beds were very comfortable and wide, with space between them. The bathroom and shower were excellent. We had both a kettle and a coffee machine, and complimentary bottled water was supplied every day. Reception staff were all very friendly and helpful, including the late evening staff. The location was very convenient; easy to walk to many sights and close to two metros for travel further afield. Also easy for the airport bus. All in all highly recommended.

It would have been nice to have more than 2 milk sachets supplied each day.

First of all the location was wonderful and that is really important while traveling in Barcelona. One of the staff members named Santiago was really so nice and helpful he helped me and my family in everything we needed and his English was excellent. Beside him the rest of the staff was ok and their English was fair . the facilities of the hotel are nice but the maintenance is not so good and you can feel that in the small details. I can say for sure that without the front desk staff Santiago I were very disappointed but he really helped us so much in everything we needed a a thing that was really well appreciated.

most of the staff English. maintenance of facilities price was really high

excellent location. comfortable and well equipped rooms. excellent beds.

some confusion in the staff about my reservation when I arrived snd they were quite rude and abrupt. the mistake was the staff member but no apology was forthcoming. at breakfast the option of having poached eggs to make eggs Benedict would have made the breakfast perfect

What I should mention here is Mr. Alex.A, I travelled a lot but never met a person Who extremely helpful and always smiling and welcoming everyone like him. He was very kind to us and to others when inquiring about anything. I think he loves his work a lot and enjoys it. The thing that will prevent me from booking in other hotels is the treatment of this person and his wonderful service. We had a small problem with taxis outside the hotel, and this person, when he noticed that, rushed to us quickly to solve the problem with them

Nothing

Loved the location & the staff was so helpful and so warm & welcoming. They always made us feel like we were almost home. Very nice room & we enjoyed our stay very much. We would stay there again.

Better pillows. The feather pillow was so flat that it was pretty worthless. Coundn't find a cocktail lounge but then maybe there wasn't one. The shower was very difficult to get in & out of. Even my 16 year old granddaughter complained about that. It would be nice if there was something on the roof to enjoy the view but we really did like this hotel.

This is a beautiful hotel, very centrally located to the Rambla, however it was very quiet despite there being a lot of nighttime activity on the Rambla. All the staff was extremely pleasant and helpful. Taxis are always readily available just outside the door. Short 5 minute walk to the large market area. Breakfast buffet was wonderful, so much to choose from, omelets made to order.

No issues, would highly recommend this hote.

Probably one of the most polite staff I have ever encountered. They did take time to check me in, but that's because they were willing to accommodate my early check-in, for which I am extremely grateful. They made sure that I was comfortable during my wait. Excellent large rooms and bathroom, location is phenomenal and my window was overlooking La Rambla, but was quiet (4th floor). The Taxi stand is right in front of the hotel.

I felt that price was a bit steep, but then again, the tourism season is just starting and nevertheless, I wished I had paid slightly less.

location was great , friendly stuff , size of rolm was good

food was bad

superb location, close to everything by walk. very close to La Rambla, but quet enough. the staff is friendly and helpful.

the room is average, tv should be upgraded, quite thin walls to hear the neighboors. the breakfast was average, coffee is poor, breakfast room overcrowded.