Friendly staff, great old town location, 24 hour reception, clean room serviced almost daily, air con included, good storage space in room, nice pool & bar (although I didn’t use these during my stay) and a big restaurant (I sampled the breakfast one morning and I was quite impressed with the selection). Would definitely stay again.

If my room had a balcony, I would have given full marks (I did request one, months before I stayed, but unfortunately the hotel must not have been able to fulfil my request). However, the floor I stayed on, had a nice little sun lounging area that anyone could use, so this almost made up for not having a balcony in my room.

Wonderful stay, great healthy buffet food. Red wine and water included as much as you wanted. One concern - I booked a room with a balcony. Upon arrival in the hotel, I was told, this is not possible for single rooms, being the fully booked. NOT TRUE many rooms with balcony were unoccupied. Talking to UK guests booked via booking.com, they confirmed the issue. Never mind, great hotel, super staff, good bar prices and great location close to old town. For all wiht little budget who hate Rincon de Loix with its terrible skyscapers a great choice!

See above, missing balcony.

Great location for old town and not far from beaches, really friendly staff and good choice for breakfast. Clean rooms clean towels and bedding

There wasn't anything really not to dislike , maybe a bed side lamp

Contrary to what you might read in reviews, the food on offer is basic fare, definitely not Spanish cuisine, ninety percent of guests are Spanish and definitely not in your face as reviewers suggest, they are as unassuming as any normal travellers, breakfast basic ,beans ,silly bacon and eggs,mushrooms and tomato sometimes , nicely layed out reception, quiet location, free wine with meals a bonus, staff friendly and helpful.

No paella on offer

Great hotel for good value. I liked the location too, even though there was a walk uphill. Nice room, very comfy bed. A lot of Spanish guests which was great. Good breakfast and dinner. Extremely nice breakfast/dinner staff, the ladies there made my stay, and because of them, I have very good memories of the hotel and I would stay there again.

The shower water smelled really bad (like gasoline or something), because the hotel had just opened after a winter break.

The hotel is in a quiet location, exactly what I need on vacation. Despite this, it is only a stone's throw from the beach and Ze Trump. The breakfast and dinner leave nothing to be desired. Lunch is also possible. The hotel has many years of experience and is a very clean and well-kept environment with an outdoor pool. The staff are very friendly, helpful and extremely courteous. I would be happy to come back.

clean ,

food , staff miserable

I've stayed there quite a few times (15) it's nice and clean plenty of food choice ,it's had a new front on the hotel a new bar area and furniture,new table and chairs for the balcony and outside area,saw a few new members of staff this time Iam sure they will stay there ,well done camposol

Single rooms are a bit small and no balcony,but still a good price etc

Staff is super friendly and willing to help at any time. Breakfast and dinner were not the best but definitely worth the money. There's a lot to choose from and the variety of food was good. I got a free upgrade to a double room with balcony! Location is perfect! Close to everything in Benidorm, but just a few blocks away from the crowdy streets to get some good rest at night. I really enjoyed my stay! Thanks for everything!!!

Some other guests were a bit rude. During breakfast and dinner some older people gosipped about me and were staring in an inappropriate way, which made me feel uncomfortable. This is probably because I'm a solo traveler and they're not used to people eating alone. This is not the fault of the hotel though.

Location was nice. Pool was small but nice for a dip and quiet during the day. Evening meal was ok. A good choice of dishes.

Did not enjoy breakfast a great deal. Thought there would be more choice of cereal and fruit.