Food was good. Rooms were comfortable. Staff were very accommodating. Good location close to the beach front (10 mins walk). The children enjoyed the jungle animals placed about the hotel! Fun stay and we were lucky to get some sun in January! On checking out on our final day, our flight wasn't until 9 pm, but the staff allowed us to use one of the rooms to shower at the end of the day to freshen up before our flight. Very helpful friendly staff at reception and in the restaurant

Indoor pool is a bit small. Life guard wasn't allowing the children to jump in (even though sometimes we were the only ones in the pool). You have to pay 5euro if you want to use the sauna.

The all inclusive was really good. The extra facilities and the use of the private lift to go to dinner and the separate part of the dining room with the little bit of extras was good.

That the staff didn’t explain all of the extras involved with the all inclusive. We had to hear it from other people in passing by chance otherwise we would have missed out.

Room very spacious bathroom large with. Great shower and double sinks. Food very good staff friendly and helpful location was fine 15 mins walk to beach but bars and shops within easy reach .no noise at night .

Was great staff and the best access to the facilities We had to check out in the morning but our flight was very late in the evening they told us we can leave the luggage’s in the luggage room have a shower room and we can also stay at the hotel and use all the facilities until we leave this is a very nice and good thing for people with our situation , stag is always nice love to have a talk with everyone and joke around only positive vibes 🤩😁 great views ,not to far from Benidorm old town and beach very great location of hotel. Very good hygiene aswell I’ve seen them clean pool and even the patios there every morning before pool opens also seen lots of kids which is great hotel for family’s , į would go Back next as it’s comfortable area 😌recommend 🤗👍🏻

Location was great for us - bars and restaurants across the road, close enough to the beach and strip but further up so it was peaceful. Room was great, very clean always and plenty of space. Breakfast was lovely. Entertainment was absolutely fabulous, my partner was always involved - brilliant for all ages.

The food was a little basic however, exactly what we expected in all-inclusive. Decent amount of choice, definitely good for children. Pool area was very very busy (however we stayed in school holidays so expected). Sun beds were hard to get on some days.

facilities, indoor pool, games room

lot of elderly people

very clean and very efficient

there were 3 of us in a group . but at the all inclusive bar , sometimes staff only served 2 drinks which is very untrusting and inconvenient as 2 trips required to get 3 drinks

I chose this hotel as it was one of the only child friendly big hotels in Benidorm. It has a indoor games room, outdoor mini golf, football courts and an indoor pool, which I found to be invaluable during a February half term holiday with unpredictable weather. Out of the way from the strip but close enough to walk to the beach.

The food was okay, always something to eat but was quite repetitive. so ended up going out for lunch quite often as there was no sun around the hotel during the day due to the time of year. The entertainment was satisfactory but did end up crossing the road to the child friendly pubs for evening entertainment on two of the 4 nights.

Fab hotel great food and drinks. Pool area lovely. Entertainment great. Clean and comfy rooms.

Manager in reception rude and showed irritation to my complaint. I booked via Expedia for a room with balcony overlooking pool. However I was put in room overlooking building works so took my booking to reception to ask why. Manager said they never guarantee pool view. I pointed it out on my paper copy but he was rude. Shrugging his shoulders saying nothing he could do and did I want to go elsewhere. told me to complain to Expedia and walked away. No apology or empathy.

The staff at as very nice and food was very good the hole atmosphere was very nice and helpful

Every morning you had to set up your own Sun beds, my auntie hurt herself in the process. Also the fizzy drinks from the pump in the upstairs bar was bad. It was very hit and miss with drinks. They had a really bad after taste.