We are sad to say that today is our last day. Arrived early hours of Friday 1 July to a pleasant welcome from the receptionist, who not only checked us in but also asked if we wanted any food or drinks. The room is absolutely perfect for our needs. The beds are comfortable, the room is clean, we have a large balcony with two patio chairs and we have the added bonus of a fridge. We are all inclusive which for the relaxing holiday we wanted suit’s us. Every mealtime we have had an excellent choice of food and extremely tasty. Do they repeat food during the week, yes but to be fair so do I at home! During our stay there has been 2 nights of entertainment which one of the nights was a saxophonist and a guitarist who were excellent and the other night was a guitarist and singer. Out and about. If you turn left out of the hotel you will find a few bars, restaurants, beach shops and a small Spar (this is also the way to the beach). If you turn right you will find a wonderful marina with bars and restaurants. Also this is the way to a larger supermarket, shops, bank and the market which was setting up on Tuesday. If you are looking for a relaxing holiday then this is definitely the place to come. If you want more night life, more tourist attractions and a lively atmosphere then this is not the hotel for you. Thank you JS Colom and staff you have lived up to and beyond my daughters and my expectations. Would we come back? Absolutely. My daughter did suggest that perhaps a little bit of music during the evening would be nice ( not necessarily live entertainment). If you are wanting entertainment during your holiday then this might not be the place to come. Perhaps the hotel provides more entertainment towards the end of July and August.

This doesn’t apply to us but if you need to be constantly on the go and want daily entertainment then look for a different hotel and resort.

The room was comfortable and clean if very basic. 2 beds pushed together instead of a double. The all inclusive food and wine was very good, entertainment is only every 2 nights and was very basic. As a solo traveler, the place was more for couples and family groups, and when i went seemed relatively empty, which wasn't a problem as i always got a spot by the main pool. The facilities were very good with 2 pools and access to the ocean (no beach) and the staff were always very friendly.

Being a solo traveller, there wasn't many people to talk to as it was mainly couples or family groups. The entertainment was very basic and only every second night. While they advertised a few excursions, there could have been more options available.

Lovely facilities including 2 swimming pools, gym, jacuzzi, sauna/steam and dining area/bars. Overlooks the beautiful sea, and the staff were very friendly and helpful! Food was delicious (most of the time). Plenty of sunbeds! Rooms and facilities were kept emaculate! All inclusive so as much food/drink as I like! Staff constantly cleaning the floors, tidying up to keep the place looking nice! Lovely big open reception and space! Adults only! Nice and calm! No issues finding a sunbed! There were plenty of them!

Some nights, they could have had better food options, more plainer pasta with a choice of toppings They need better control on the jacuzzi, people taking a long time in there whilst people were waiting. The shower curtain kept falling off and the floor kept soaking even with towels down so need a door and glass instead, also my room didn't have a bath. Quite a way from the city and airport (3 busses or over 100 in a taxi), but that's not the hotels fault. It's still worth the travel. It's not great if you wanna site, see They should keep the tea/coffee machine in the dining room on all the time! Not just breakfast - queue for bar is long, people should be able to get their own all the time rather than have to queue. Get more staff on the bar!

The staff were very friendly and helpful and the food was amazing. Lots of different dishes and catered for different dietary requirements. The rooms were clean, beds comfortable and the sea views were incredible.

We wanted to play tennis so were disappointed that the courts weren’t of the expected standard, with the net on one court far too high and not being able to be adjusted. The pictures on the website are misleading. Both courts had grooves and dents on the surface. Having said that, we managed to play games on the better court and the staff moved chairs onto the court for us. The view from one court, with the sea behind it, was beautiful.

Great location. Amazing upper deck with gym and stunning view.

Unfortunately I forgot my AirPods in my room. I called the hotel and front desk promised to look for it. I provided all necessary information and I got a reply within short time that AirPods were found and the hotel will send it back to me. So far so good. Since then no response or information after I send several emails and called the front desk (“we check and come back to you”). An unfortunate end to a really nice stay at this hotel.

We liked the location, food, and professional friendly staff. The outside area is pretty with plenty of sun beds available in either the quiet secluded spaces or the open terraces. The room was plainly furnished but spacious, clean and comfortable with lovely views from the balcony. Night entertainment was enjoyable and we appreciated it with the surrounding area being quiet ....however, that was also a plus for us too. We stayed last year, this year and hope to visit again next year. Exceptional value; we felt we got a lot for the cost of our holiday

The staff was very nice and helpful. Rooms big enough, nice and clean. The breakfast was excellent. I really liked the environment of the hotel. Big terrace with lots of tables and sun beds. Beautiful garden and possibility of sitting on rocks just by the sea. Good place to rest.

I only didn’t liked the fact that the pool was not allowed to use after 6 PM. Should be open until 9-10 PM in my opinion. I also didn’t liked that big trees blocked view at the sea from my room on 1st floor.

The location was perfect, stunning views all round, All the staff were exceptional, welcoming and helpful, nothing was to much and would go above and beyond to help. This was our 16th visit to porto colom but our 1st visit to JS cape colom, out of all the hotels we have stayed at this is the most outstanding, we would definitely recommend this to anyone looking for a relaxing, quiet and child free holiday. Thank you to everyone that made us feel welcome.

The only downside was the food, although always hot and fresh it was repetitive and lacked a choice of potatoes and vegetables, The only choice of desserts were ice cream and cake,

Location is absolutely superb. The hotel is clean with good facilities and friendly staff. The view from the gym is wonderful and there are a few outdoor swimming pools to choose from. Good variety of food and drink. Great value for money. I hope to come back again soon as had a wonderful time.

My room was situated near the reception area so it got a bit noisy during the night as I could hear the other guests who were in the lounge area. Also people slamming the doors late at night (this was absolutely not the hotel's fault but rather lack of consideration and lack of good manners displayed by some of the hotel guests).

Foods were amazing, all employees were very nice, facilities were also quite clean, Location directly near sea was also a huge plus, and the public beach quite close to hotel was a bonus for us.

Two seperate beds were brought together to maka a double bed and it was not stable enough, so basically that ends as you sleep in two seperate beds. Entertainment events were every two days, sometimes good but sometimes not that entertaining. Also capacity of the bartenders did not satisfy the demand of all guests, we had to wait sometimes long queues to get a drink.