Very clean room, very very friendly personnel, nice shower cabin and the bathroom in general. We also liked the hotel interior. We have got the baby bed as requested.

The room was too small for two adults and a baby with the baby bed in the room. We also had the window facing the inner yard, this was not OK during the night because of the noise of all the aircos of other rooms hanging on the same side of the wall of the hotel. Breakfast was very modest, but it was expected for this price. What we really didn’t like was the fake coffee from the coffee machine which was terrible. Parking was not free and was a disaster to get in or out, but this is the old town, so be prepared!

The hotel is on the edge of the city center pretty close to the "tapas street" Calle Navas with dozens of restaurants for every taste. Some restaurants sprayed cold water - like a nebula - to make the heat bearable. The heat is very dry, so I had really no problem with that. Humid heat is way more terrible. There is a Carrefour supermarket in the building, everything within walking distance. The staff was super nice and especially the Cuban guy who was really helpful with information. I also could store my luggage after check-out. 12 am is check-out, in my experience a pretty late time for it, so there was really no haste. I don't like to get up early so I always missed the optional breakfast buffet (EUR 6,00).

Honestly, there is nothing to complain about. The hotel might seem a little strange, because it just occupies the 4th floor of the huge building. You might think that the whole building was a Grand Hotel once but had to cut costs and therefore rented the other floors to businesses and people. But that is not the case, like they told me.

For the price, this was an exceptional hotel. We had a huge twin room with a lovely view from the balcony. The beds and pillows were very comfortable. Everything was spotlessly clean. The bathroom had a huge shower with excellent water pressure. The location was perfect - walking distance to all sites and transport routes. There is a supermarket next door, which was very convenient. The female staff member at the reception was really friendly and helpful. I’d definitely return again. I don’t understand why it is rated as a 1-star hotel.

The breakfast could do with more variety but not a huge negative as the price was so cheap. Thicker duvets and extra blankets would be great too.

I didn't eat breakfast at the hotel although it was on offer at a reasonable price. The location was excellent. It was close to the little hop-on, hop-off train and the bus to take you up to the Alhambra and elsewhere. There were some good restaurants and cafes nearby. My room was excellent. It was refurbished tastefully and the air-conditioning was a treat. It's far better than its star rating. There was a Carrefour shop next door for.any items that you might be running low on.

Noise. People walking down the hallway could be heard going to their rooms. This only occurred a couple of times at night and quite early, so it did not disturb sleep.

The staff were very friendly and helpful. It was quiet at night. The beds were comfortable, and the shower was nice (like being in a spa). The location was only 50m from many great restaurants. The continental breakfast was good, with a nice coffee machine.

This isn't related to the hotel itself. The hotel provided great directions for driving, but Google GPS didn't want to follow the route due to the traffic restrictions, even though I was authorized to drive in Granada as a hotel guest. This would be difficult for any hotel. I suggest studying the map before you leave, so that it's easier to follow the proper directions.

Outside our window we had a beautiful view of the trees shading the plaza below. Looking out to our right, we could clearly see the dog weathervane atop the nearby church. The rooms are painted in bright, cheerful colors & decorated with unique art. The beds are comfy and the bathrooms clean. Just what we needed in a very convenient location. There are several tapas bar / cafés and restaurants just outside the door and down the nearby streets. It was nice that the staff connected with us via WhatsApp to communicate prior to our arrival. They were efficient, friendly and very helpful in handling reservation adjustments, checking us in / out, and answering all of our questions. Coro provided several restaurant suggestions and bus route information (Highlighting a map for us to refer to). There is a bus stop really close, so you can ride it up to Alhambra if you plan on visiting that amazing site. Hotel Carlos V is able to store your luggage if your checking in or out does not align with your travel plans. Also, the hotel is located near a police station so it added a feeling of more security, not that it was needed.

We were not aware that there was a spot to "park" your vehicle while you went to check into your room. From the website it seemed as if the hotel parking was on site, it's actually about 2 minutes away. We ended up in the public parking very close because we couldn't check-in without first parking our car somewhere. It would have saved us a lot of stress and an hour of trying to maneuver down the narrow streets had we just been given the hotel parking lot address once our reservation was made.

Our room was spacious and clean. Unfortunately no mini-fridge. The window overlooked a quiet side street. Breakfast was mediocre but you could eat on a balcony (along with the smokers.) It's on the 4th floor of a grand old building that now seems to house lawyers' offices, so you sometimes have to use your keycard to gain entry. If you want coffee during non-breakfast hours, you need a euro coin to insert in the machine. Very close to a pedestrian lane with several good restaurants.

It's on the 4th floor of a grand old building that now seems to house lawyers' offices, so you sometimes have to use your keycard to gain entry. If you want coffee during non-breakfast hours, you need a euro coin to insert in the machine.

Lovely hotel with reasonable prices for such a touristic area. We were travelling as a family and the room was spacious and clean although we didn't have much of a view. It was quiet though and had an amazing power shower which our kid couldn't get enough of! The staff was very accommodating and friendly.

The breakfast could be a bit better: use less pre-packaged, mass produced stuff (which you can find in the supermarket next door) and include more local products and a greater variety

Very polite and helpful staff. The room was cozy, nicely equipped, and clean. Location of hotel is nice, you can walk to city center, you can see nice things while walking there (15 minutes approximately). Very interesting building. This hotel offers very good value for money. Definitely recommended!

The room was very small, but for one overnight stay we didn't object to it. However, for a longer stay, this can be a little bit problematic. Also, just bear in mind that parking can be reserved, but it is in a private garage 250 meters from hotel. For us that was OK, but maybe someone would find this not suitable.

In the center of Granada, 20 mins walk to Alhambra. 5mins to cathedral. it has a nice terrace outside room for breakfast. In a sunny day, you can have the beautiful city view and see snow covered mountains. The room is nice and clean. Bathroom is big. Shower is hot and strong. Kristin is very very nice and helpful. Breakfast is recommended. I had very tasty cappuccino even from machine. Orange and plum were juicy and sweet.

Hotel is located in an old building and the room has a smell of it. Need to turn on the A/C to get air circulated.