Location - easy walk for us to the Albaicín and to Sacromonte to see all the cave dwellings, day trips via bus and for Flamenco. We love Granada. Hotel is very clean, comfortable, superb housekeeping, nice front desk staff. Good size rooms and love that the bedroom and even the bathroom have doors and small verandas for some air, plus the doors do block some of the noise from the cafes on Calle Navas tapas street below - noise is happy noise. We generally don’t stay in hotels smack in the middle of activity, but this one was lovely.

We didn’t want to eat in the room and make a mess or try and find something else, but wanted to eat and head out for the day - Granada is terrific. Honestly, we travel for months and the quality here could be better. We don’t eat sausage or bacon et al and depended on yogurt and/or eggs where a tiny bit of yogurt was placed in 2 cups at a time—see photo. The otherwise nice women running the breakfast seemed not to appreciate us. (We bought our own muesli and ate that w the yogurt, as sugary granola was the only option.) Sugary orange drink (not juice) was in machine, scrambled eggs were always ice cold. One day only white bread was left. The paper thin sliced pineapple, sometimes kiwi, and melon were appreciated. The quality of the breakfast could be improved a bit. 😎

This lovely hotel is set in an excellent location. You walk out onto the street filled with restaurants and tapas bars. It’s very close to a plaza where the taxis are located. The catedral, Royal Chapel are within walking distance. The room was standard with a very nice bathroom and a comfortable bed with very nice sheets. The breakfast they supplied was tasty with a good selection. The reception people are very helpful and go out of their way to make your stay pleasant. We were looking for flamenco tickets and were quickly set us up with a great show and shuttle. Thank you Porcel Navas!

Fantastic location, you can walk everywhere from here. The street is a charming alley-style one with vibrant evening life and full of restaurants, but without being too noisy in the bedroom even with a street window since the glassing works greatly (of course this can be a problem for people who wish to keep the window open, but not us). Very helpful staff, and a very good breakfast.

Every day we kept finding a few ants in the room. Not coming from the open window since it was kept closed. And for some reason we could hear crystal clear and very loud the running water from some other room's sink, which was a bit annoying at times.

Room size, friendly staff, cleanliness. The location is very convenient. The breakfast was ok, the choice was not big though.

There was sewage smell in the room. The air conditioner was loud and made noise even when it was off. There was no real shampoo (just a body-hair shower gel) and no hair conditioner, and the hair dryer provided was not good . Keep that in mind and bring your own. Also, as mentioned before, the choice for breakfast is limited. If you have no special dietary requirements, you’ll find something to fill your stomach, but I f you do, you’ll probably have to go hungry. The breakfast times are shorter than in many other places (7:30-10 on weekdays and 8-10 on weekends).

Very good location, it was at the main street where the Tapas bar are located. Room is sound proof so you cannot hear the noise outside when the balcony door is closed. Room is clean and decent size. Breakfast is good.

The main receptionist guy, he is the older man scheduled in the morning. We came in late for breakfast one day and forgot about the time. The breakfast closes at 10am. So this receptionist came into the dining and was standing in front of us staring angrily. So my companion got upset and confronted him. We know it's our fault that we stayed late and didn't notice the time and the staff needs to clean up but his action were very rude. We are a guest and we paid so he should not treat any guest like that. He should have just told us in a nice way that we need to leave as the dining is closing. That is all he need to do as a respect to any guest. I'm sure this is not the first time any guest stayed late for breakfast, it happens all the time. Other than this, the room and the hotel is great.

As always the staff at this hotel make the stay worth while. The rooms were fine, nicely upgraded from our last visit ( but missing a magnifying mirror in the bathroom for make up and shaving ) a little small and we would have liked a balcony but hey we liked what we were given anyway . A little expensive through booking. com it would have been cheaper to have booked direct even though I am at genius 3 level so I was disappointed in the price we paid. think Comfy beds, house keeping very clean, reception staff wonderfully friendly and helpful .

No tea and coffee available in room 203 as the electricity supply was not sufficient to accept the usage for a kettle . However a flask was offered if needed. Breakfast sadly was very limited for vegans and vegetarians and also most of the food was not very hot . There needs to be a lot more variety for those with limited food choices however I was pleased to see that oat milk was available for us . No choice of fruit juice orange or orange only.

Excellent location ! Situated on the pedestrian only restaurants alley, centrally located in the old town. Easy access to public transportation and restaurants, historic sites and shops nearby. Spacious room with clean comfy bed, and bathroom. Very courteous staff . Highly recommended !

The first room offered to us had a nice view of the street below but the bathroom frosted glass windows had no curtains. So we were switched to another room without much of a view. Had breakfast for 8 euros, but the coffee and food selection were not that great.

Lovely staff that will hold luggage, provide a spare toothbrush and get you extra teabags/creamers for your room, wonderful breakfast, room, had a kettle and safe, walkable to multiple busses including the Alhambra bus, bus to train station and other nearby attractions such as Albacyn and Sacramonte. Walkable to the market, popular restaurants, trendy shops, tapas, and souvenir spots. The balcony windows are soundproof so when shut it's very peaceful.

Safe has a key and the lobby staff have access to them which makes me wonder if it's really safe vs a personal code that can only be reset by a technician. Also, breakfast time is a bit later than other hotels (7:30-10) and on a day where I had to catch a bus at 8am, the breakfast area wasn't ready until 7:45. It is ridiculously loud if you ever open the windows due to the tapas/bars that line the street and the noise continues all days of the week through 2-3am.

The hotel is on a pedestrian street but taxis stop just at the end of the street. It is easy to walk to the oldest parts of town, but we did take taxis to The Alhambra and St Nicholas Mirador. The rooms were comfortable, as was the bedding. Breakfast was good. The staff were very friendly and helpful.

Being on a pedestrian street was both an advantage and disadvantage. There were lots of restaurants below and adjacent to the hotel. This meant the room was very noisy and cooking smells wafted up as well. There is a small fridge but they really need to provide tea and coffee making facilities.

The personnel at the hotel were FANTASTIC. They really made our stay enjoyable. Juan, Laios and Toni did an outstanding job, as well as all the other employees. They are the “face” of the hotel/company, actually we could day that they are the face of Granada. The location of the hotel is EXCELLENT, since is very close to Alhambra, Cathedral, Royal Chapel, Albaizin and Sacromonte, and many places to eat. The room is comfortable and very clean. This is not a 5 star hotel but the personnel will let you feel that you are in one. If you spend 6-7 hours in the hotel, to sleep 5-6 and shower plus breakfast in 1-2… the room is more than enough. We travelled with two big baggage with cloth for 10 days, and we accomodate everything.

Probably the scramble eggs more well done and the “tortilla española” could be warmer. The hotel provided a Good variety of jam, cheese, bread, cereal and good Orange juice and coffee. The breakfast room always clean.