Always enjoyed this property. The location and views are great. The beds are comfortable. The apartments very clean and suit your basic needs.

Breakfast choice has been better at this property. They seem to have reduced the options but it was adequate. Staff have always been great here but in this occasion the lady receptionist was not good and has gone on to call me a liar and threatened me. Thankfully I have evidence of her very poor attitude and will be sending an appropriate email to the Hotel Directors. This person should not be in public service. Not once did I raise my voice or use poor language but I have never experienced anyone like this person .

Nice location, close to the famous dunes, close to restaurants and supermarket. Easy to park your car for free. Friendly staff, simple and good breakfast. Everything was clean, towels included. Nice view on the sea.

It was very windy and the window seals are not windproof. All nights ling you could hear the wind blowing. Renewed apartment but not nice to see the paint come off from the bathroom cabinet. The last day, suddenly he elevator fell down a little bit and came to a very brutal stop. Extremely frightening experience, even after, my adrenaline pumped for more than 1 hour. I was trapped during 10 minutes and had to push the emergency button for help. Nothing worked anymore and I was in the dark. But the staff was able to restart the elevator and get me out. I think this happened many times before.... Price wise, even with my discount I think that 100€/night, is a little bit too much.

location is great; next to Dunes and couple great restaurants: Calma Chicha (difficult to book - need to do it in advance); Parco Romantico Restaurant (they have the best octopus; and all courses are excellent) - the hotel is slightly outdated but this is normal in Canary Islands while the staff is very attentive: especially the young guy at the reception; breakfast ladies are quick and attentive too; they have beach towels for free; and the swimming pool is heated which was great for this time of the year!

Claudia (The receptionist) greeted us that evening and we felt we knew her for alot longer. She was always patient with us and answered any questions we asked. The rest of the receptionists were always very friendly and very helpful too. It was Claudia we met mostly. All the staff in housekeeping were always pleasant and helpful. The pool area and the pool - very good.

For us, it was a bit too far from the beach, my husband found it too hard to cross the sand dunes so to get to the beach it took us over 20 minutes. We are a bit more physically fitter now.

Good location, nice swimming pool, good price vs. quality offered

Room was nice, but could use some detailed cleaning (shower, kitchen)

This was the first time that I'd stayed in this block & I was greeted by the (very!) pleasant & polite Aramis. The room was basic, but spacious, with everything you'd need (except a washing machine) & was spotlessly clean with a big balcony spreading across the lounge & bedroom. Although my room faced the carpark (rather than the pool), it was very quiet & with morning sunny views of the sea. The cleaner came almost daily to clean & change towels/bed linen etc. The cost was excellent - especially considering its location & that it was over the Xmas period. I would definitely stay here again

Nothing

Check-in was very easy and the reception was expecting us. Everything was clearly explained and our keys were ready in no time. The space is bright and well laid out, and the terrasse was great. Comfy sofa and bed.

There was no black out curtains in the room and that woke us up extremely early in the morning. It is a shame as it really was the only downside of the flat.

Room in general was very spacious and nice with the view 6th floor, bathroom was nice, white and clean, shading of windows, staff cleaning dishes and changing towels. Supermarket at ground floor of the hotel! Very convenient! Close to Dinas de Maspalomas

Wi-fi is generally very slow and unusable generally, so plan on taking an e-sim or some kind of internet if you need one, as you won't be using the Hotel's.

The apartment had everything we needed. Staff were all lovely. The pool was a nicely sheltered place to be when it was too windy to go to the beach. From the 5th floor we had a view of the sea and the sand dunes. The dunes viewing point and promenade are right by the hotel. It's about a 15 min walk to the main Playa del Ingles beachfront area - this turned out to be good though as there are lots of really nice restaurants near the apartment on Av. de Tirajana without touts. We didn't even go to the beach (except for a walk one day) as it was too windy, so where we were was good!

Everything met our expectations.

Check in and out was smooth Staff were lovely Breakfast was great, plenty of choices, a special thanks to Juana Pool area and pool were spotless thoroughly cleaned each morning Plenty of sun beds Pool lifeguards were so helpful Location was fabulous, dunes across the road

No air con in the rooms Not enough parasols, the ones that were there needed replacing